Search

IMRG MetaPack UK Delivery Index - April 2019

Reporting March 2019 Performance

Executive Summary

The IMRG MetaPack Delivery Index analyses data from almost 200 retailers and an average of more than 10 million orders in any one month, representing £8 billion in order value in any 12-month period.

  • For the fourth month in succession the Delivery Index records a year-on-year decline in online parcel volumes and for the first time in the history of the Index a double-digit decline.
  • Economy delivery choice reported a record low share of total volume at 25.1%
Customer Connect 2019 scroll banner