Membership
Membership
Retailer Benefits

Benchmark your performance against hundreds of leading retailers

Understand your data using our market tracker comprising 14 sectors and hundreds of metrics, split by device

Improve your performance with access to our industry best practice reports and events

More info
Solution Provider Benefits

Meet retailers at both large and intimate events

Speak on panels to demonstrate your ecommerce expertise

Boost your retail presence with thought-leadership content opportunities

More info
Data & Reports
Data & Reports
Latest Data Indexes
- IMRG Capgemini Sales Index July 2019 (reporting June 2019)
  
  22/07/2019
  
  IMRG Capgemini Sales Index Summary July 2019
- IMRG MetaPack Delivery Index - July 2019
  
  22/07/2019
  
  IMRG Metapack UK Delivery Index Summary July 2019, reporting June 2019.
- Quarterly Benchmarking Q1 2019/20
  
  03/06/2019
  
  IMRG E-Retail and M-Retail Quarterly Sales Index
IMRG Insight
Latest Insights
- How do traffic and sales growth for online retail align?
  
  07/12/2017
  
  A comparison of traffic data from Hitwise and online retail sales data from IMRG has revealed that, broadly speaking, growth patterns for online retail traffic and sales are fairly consistent.
- Sector by Sector Online Retail Growth Forecast - 2019
  
  22/01/2019
  
  For the first time, IMRG can reveal its 2019 online retail growth forecast by sector.
- Traffic patterns over Black Friday and Christmas period 2017
  
  07/02/2018
  
  This insight article uses data from Hitwise to illustrate trends and developments around the share of traffic to online retail sites this year over the Black Friday and Christmas trading period – and analyses what these trends tell us.
View all Insights
Events
Events
Featured Events
- IMRG Data Summit 2019
  
  8:00 AM on 19/09/2019 Cavendish Conference Centre
  
  The IMRG Data Summit gives attendees unparalleled insight into our wealth of unique datasets, as we interrogate a range of them to examine and debate the latest trends and developments we are tracking – and help ensure you are best positioned to make the most of the opportunities they throw up and improve your performance.
- IMRG Data Webinar - The 12 different types of search query
  
  2:00 PM on 28/08/2019 Online
  
  Join IMRG and Lucidworks where we’ll be identifying the 12 different types of search query that customers use – also looking at how customers behave when using search, their conversion and what happens when they receive either no results, or inaccurate ones.
- IMRG Data Webinar - The role of customer service in providing seamless brand experiences
  
  2:00 PM on 10/09/2019 Online
  
  Join IMRG and Zendesk for this webinar sharing insight from a new joint report exploring some of the challenges that retailers face, the customer expectations that drive them and scenarios that will help to bridge the gap between customer expectation and brand promise.
Media
Media
Menu Item
- Online Retail Sales Bounce Back in June to Record Strongest Growth this Year
  
  18/07/2019
  
  LONDON UK – July 18, 2019: With excellent weather and the start of the sale season signalling the arrival of summer, online retail sales rose by +8.5% Year-on-Year (YOY) in June, according to the latest IMRG Capgemini eRetail Sales Index.
- Online Retail Sales in May Suffer Worst Growth on Record
  
  20/06/2019
  
  LONDON UK – June 20, 2019: After disappointing weather and no Royal Weddings in the social calendar, May continued the discouraging 2019 trend of below-average sales growth, with just +1.9% year-on-year (YoY), according to the latest IMRG Capgemini eRetail Sales Index.
- Why was H1 2019 Growth for Online the Lowest Ever?
  
  29/07/2019
  
  LONDON UK – July 29, 2019: A boost in June wasn’t enough to save online retail in the first half of 2019, with records showing that sales slumped to their lowest ever growth rate of just +5.4% Year-on-Year (YOY), according to the latest IMRG Capgemini eRetail Sales Index.
Blog

Search

Account

Belgium and the Netherlands country guide top banner

Belgium & Netherlands eCommerce Country Guide

A guide that can help you improve your cross-border strategy

Are you expanding your cross-border operations to new markets? And are you in need of a comprehensive overview of these markets?

We know that there are many considerations to take into account when establishing your business in new markets. That’s why we have developed our eCommerce Country Guides for a selection of key markets.

The Belgium and Netherlands eCommerce Country Guide will help you better understand these target markets so that you can develop a well-informed strategy before establishing your presence there.

Overview of the Belgium and Netherlands eCommerce market
Marketing strategies for the Benelux eCommerce market
Popular payment methods and taxation in the Benelux eCommerce market
Legal framework & regulation in the Benelux eCommerce market
Logistics in the Benelux eCommerce market
Optimising the customer experience in the Benelux eCommerce market

Download Country Guide

<form-template>
	<fields>
		<field class="form-control" label="Email address" name="email_address" required="true" type="text" subtype="email"></field>
		<field class="form-control text-inpu" label="First name" name="first_name" required="true" type="text" subtype="text"></field>
		<field class="form-control" label="Surname" name="surname" required="true" type="text" subtype="text"></field>
		<field class="form-control" label="Company" name="company" required="true" type="text" subtype="text"></field>
		<field class="form-control select" label="Company Type" name="company_type" required="true" type="select">
			<option value="retailer">Retailer</option>
			<option value="supplier">Solution Provider</option>
		</field>
		<field class="form-control" label="Job title" name="job_title" required="true" type="text" subtype="text"></field>
		<field class="checkbox I would like to sign up the free IMRG newsletternewsletter" label=" I would like to sign up to the free IMRG newsletter" name="newsletter" type="checkbox"></field>
		<field class="btn btn-default" label="Download file" name="submit" type="button" subtype="submit"></field>
	</fields>
</form-template>

Menu

Contact Us

IMRG
2nd Floor
16 Neal's Yard
London
WC2H 9DP

Tel: 0203 696 0980
2018 © IMRG

Keep In Touch

An IMRG Company

IMRG is the UK’s online retail association – a membership community offering neutral and unique resources for online retailers.
Read More