PostNL is the premier provider of postal and parcel services in the Netherlands. We work closely with national postal services and private delivery partners in order to offer customers the most comprehensive and reliable network for delivery of their mail and parcels; not just in the Netherlands but also abroad.

Each day we deliver over 1.1 million items to 200 countries. In addition to our global delivery services we operate the largest mail and parcel distribution network in the Benelux (Belgium, Netherlands, Luxembourg) region.

We take great pride in our delivery quality, which is among the very best in Europe; 97% of all mail items to Western Europe are delivered within 3 days, earning us a ‘Certificate of Excellence’.


Global e-commerce solutions

In response to increasing online sales, PostNL International Parcels has focused on developing best-in-class B2C parcel delivery networks in Europe and beyond. As a result, many customers now rely on our e-commerce expertise and highly specialised networks to support and help grow their business. Key performance differentiators include exceptional delivery quality, customer-specific solutions with integrated tracking, and an unwavering focus on customer service.

In 2001 PostNL became one of the founding partners of Spring Global Mail , a joint venture aimed squarely at offering customers affordable solutions for international delivery of their mail and parcels.

As the international landscape began to change as a result of increasing online advertising and sales, we introduced a number of international delivery and return services aimed at bringing businesses closer to their overseas customers – whatever their location.

Now a fully owned subsidiary of PostNL, Spring Global Mail has gone on to strengthen its position as one the key players in the international postal market. With own operations in 14 countries, Spring Global Mail offers customers a winning combination of global reach and local market expertise.

Local presence in key markets

Under the name TNT Post we have built our own distribution network to create a strong foothold in the German, Italian and UK markets . Last year we delivered 4.6 billion mail items in these three countries alone. As one of the most innovative delivery service providers, we continue to cement our position as the leading challenger to the established national postal services.

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