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Maru/edr

Logo for Maru/edr
Address
The HUB Berrywood Business Village Tollbar Way, Hedge End, Southampton, SO30 2UN
Phone
+44 (0) 1489 772920
Web
http://www.maruedr.com/

About

The Voice of the Customer leaders

Changing the rules of market research using technology and advisory services.

For too long, too many have spent too much time sifting through data. Maru/edr’s technology gets to the bottom of customer feedback and big data fast so more time can be spent improving businesses.

By combining technology and advisory insight, we offer a flexible Voice of the Customer toolset to listen to customers, interpret their needs and delight by turning feedback into clear business action.

It means we can adapt to your needs and business model, empowering you to make critical business decisions in the moments that matter – from marketing and customer service to product range and usability…In fact, any part of the customer experience.


Uploaded Content

How To Deliver a Leading Digital Customer Experience in Online Retail

How To Deliver a Leading Digital Customer Experience in Online Retail

23/01/2017

Online retail growth shows absolutely no sign of slowing down. As consumers are set to spend even more online in 2017, this article explores what it takes to deliver a leading digital customer experience, and uncoveres four key trends where retailers will compete over the next 12 months....

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Over half of online shoppers more conscious of security

Over half of online shoppers more conscious of security

24/07/2014

Over half of online shoppers more conscious of security following wave of high-profile security breaches, according to the latest consumer research from IMRG and Voice of the Customer specialist eDigitalResearch....

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4G users more likely to shop from their smartphone

4G users more likely to shop from their smartphone

30/04/2014

Over two thirds (68%) of 4G users feel that faster access to the internet encourages them to make more purchases from their smartphone, according to the latest consumer research from IMRG and Voice of the Customer specialist eDigitalResearch....

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