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Macfarlane Packaging

About

Whether you're shipping fragile items to the other side of the world, or trying to maintain your brand identity - we have the right products and services for you.

The prodigious growth in on-line transactions is matched by raised customer expectations that orders are fulfilled promptly and efficiently. Your reputation is at stake if your deliveries suffer from delays, damage or disappearance.

Balancing customer experience whilst managing supply and demand in an on-line retailing operation is becoming increasingly complex and can be costly. Our goal is to understand your business challenges from start to finish - and that includes the final destination of the product.

Our innovative, fresh approach focusses on solving problems with packaging solutions that deliver speed, accuracy and product integrity. We do this by focussing on both products and processes to deliver:

Our teams are available to help you both now and in the future to consistently excite you with new ideas and innovations.

www.macfarlanepackaging.com


Uploaded Content

Unboxing survey reveals retailers must address challenge of overpacking

Unboxing survey reveals retailers must address challenge of overpacking

31/10/2018

Almost a quarter of parcels in the United Kingdom arrive overpacked, according to recent research from Macfarlane Packaging. But which sectors face the biggest challenges? And how can retailers rework their delivery strategy to provide a better experience for customers? In this article, Macfarlane explore the results of their unboxing survey, and seek to shed some light on the ways retailers can optimise their delivery efforts....

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Six factors that improve online delivery user experience

Six factors that improve online delivery user experience

09/05/2018

The large choice of products and services available online means customers are more picky than ever. If their experience of your proposition fall short of their expectations, they can simply turn to another retailer, and there are plenty of them to choose from. So how can you please your customers and prevent product damage without inflating your operational costs?Here are six factors that improve online delivery customer experience....

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Packaging and delivery: How it can help you delight, attract, and retain shoppers

Packaging and delivery: How it can help you delight, attract, and retain shoppers

20/02/2018

The growth of internet shopping offers fresh opportunities, but you’ve probably found that it also creates new delivery challenges. But you also know that far from being a purely functional link in the online retail chain, the delivery (and packaging) experience can actively please the recipient. This article offers some ideas on how your packaging and delivery could help you delight, attract, and retain online retail shoppers....

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