LCP helps businesses operate more profitably and compete more effectively by taking an end-to-end customer-driven view of their supply chains and operations. With over 20 years’ experience, we have a deep understanding of how supply chains can make major contributions to overall business success. We offer our retail and manufacturing clients real depth of expertise – in people, knowledge, tools, methods, and operational and sector expertise. And we help business leaders define effective operating models and how to deliver them. For more information please visit www.lcpconsulting.com
How improved returns services can increase your customer’s loyalty
14/02/2018
With the rise in competition and maturity of the online retail market, shoppers increasingly expect a generous returns policy, and online retailers are faced with margin-threatening costs and complexity. But you needn’t think of returns as a necessary evil. This article will explain how you can use returns as a driver of customer loyalty in online retail....
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Member Content: The Omni-Channel Journey, balancing customer expectations with business profitability
07/10/2016
The Omni-Channel Journey, balancing customer expectations with business profitability Retail cont...
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