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iAdvize

About

Advize (www.iadvize.com) is a conversational commerce platform that enables businesses to engage their customers and prospects whether they’re on the website or on social media from one messaging solution (chat, voice, video). By adding a human touch to online customer service, iAdvize increases customer satisfaction, brand loyalty and boosts business performance. Visitors can get real-time advice from customer service but also from advocates, members of the brand community. More than 2,500 websites worldwide use iAdvize in a variety of sectors. Clients include House of Fraser, Air France, MatchesFasion, Europcar, BMW, Lacoste, Tui and Interflora. For more information, visit iadvize.com 

+44 (0)20 34 45 0590

contact-uk@iadvize.com

http://www.iadvize.com/en


Uploaded Content

Member Content: Live on BBC World: iAdvize talks about conversational commerce

Member Content: Live on BBC World: iAdvize talks about conversational commerce

28/11/2016

Our CEO, Julien Hervouet, was invited to speak about conversational commerce and iAdvize and ibb&uum...

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Member Content: iAdvize launches ibbü in the UK to connect online shoppers with knowledgeable peers

Member Content: iAdvize launches ibbü in the UK to connect online shoppers with knowledgeable peers

18/10/2016

ibbü is an on-demand pool of experts that provide online customers with advice and support to e...

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Member Content: iAdvize has been nominated “Cool Vendor 2016” by Gartner

Member Content: iAdvize has been nominated “Cool Vendor 2016” by Gartner

18/08/2016

31st May 2016 – iAdvize, “The Conversational Commerce Platform” has been designate...

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Member Content: iAdvize integrates Facebook Messenger

Member Content: iAdvize integrates Facebook Messenger

18/08/2016

iAdvize, the leading online customer engagement solution in Europe, has announced that its platform ...

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iAdvize adds social media brick to its real-time customer engagement platform with the acquisition of Bringr

iAdvize adds social media brick to its real-time customer engagement platform with the acquisition of Bringr

05/05/2015

iAdvize, European leader in real-time customer engagement, acquires Bringr, a social media publishing, monitoring and analytics tool....

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Web chat adoption slow on the uptake despite positive feedback from organisations having implemented the channel

Web chat adoption slow on the uptake despite positive feedback from organisations having implemented the channel

10/03/2014

iAdvize, the real-time customer service solution and CallCentre.co.uk, the UK’s most trusted resource for the contact centre and customer service community have published the results of their 2013 survey: ‘Web chat for customer service - the state of play for web chat in the UK’. 86,1% of those who had implemented a web chat solution in their business believe that web chat has had a positive impact on customer loyalty and their organisation’s image; 81% of respondents to whom the question applied reported an increased conversion rate since offering live chat. Despite these positive results, 64.4% of UK businesses do not yet have a web chat solution on their website. ...

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