iAdvize
- Phone
- +44 (0)20 34 45 0590
- contact-uk@iadvize.com
- Web
- http://www.iadvize.com/en
About
iAdvize is a conversational platform that allows more than 1,900 brands worldwide to bring the human touch to the online experience. This is done in a scalable way to drive profit, using a blend of human skills and artificial intelligence. We connect customers or prospects in need of advice with experts who are available 24/7 via real-time messaging . iAdvize has a proven track record working with brands such as Cdiscount, Disney, TUI, L’Oréal, Nespresso and a 2019 Forrester study proved that a 64% ROI can be achieved.
Uploaded Content
Member Blog Post: The experience economy: a source of opportunities for brands
19/02/2020
Two decades ago, B. Joseph Pine II and James H. Gilmore forecasted that the agrarian economy, the in...
Member Blog Post: eCommerce Infographic: Why Customers Aren’t Converting
22/08/2019
As a retailer, putting yourself in the consumer's shoes should always be a priority....
Member Content: Why do brands abandon high-intent customers at the point of purchase?
13/06/2019
Download this iAdvize report to discover why brands abandon high-intent customers at the point of purchase....
Member Content: Live on BBC World: iAdvize talks about conversational commerce
28/11/2016
Our CEO, Julien Hervouet, was invited to speak about conversational commerce and iAdvize and ibb&uum...
Member Content: iAdvize launches ibbü in the UK to connect online shoppers with knowledgeable peers
18/10/2016
ibbü is an on-demand pool of experts that provide online customers with advice and support to e...
Member Content: iAdvize has been nominated “Cool Vendor 2016” by Gartner
18/08/2016
31st May 2016 – iAdvize, “The Conversational Commerce Platform” has been designate...
Member Content: iAdvize integrates Facebook Messenger
18/08/2016
iAdvize, the leading online customer engagement solution in Europe, has announced that its platform ...
05/05/2015
iAdvize, European leader in real-time customer engagement, acquires Bringr, a social media publishing, monitoring and analytics tool....
10/03/2014
iAdvize, the real-time customer service solution and CallCentre.co.uk, the UK’s most trusted resource for the contact centre and customer service community have published the results of their 2013 survey: ‘Web chat for customer service - the state of play for web chat in the UK’. 86,1% of those who had implemented a web chat solution in their business believe that web chat has had a positive impact on customer loyalty and their organisation’s image; 81% of respondents to whom the question applied reported an increased conversion rate since offering live chat. Despite these positive results, 64.4% of UK businesses do not yet have a web chat solution on their website. ...
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