FACT-Finder

Address: St John's Innovation Centre, Cowley Road
Phone: +44 845 561 0250
Email: info@fact-finder.com
Web: http://www.fact-finder.com/

About

Retailers face three major problems: their conversion rate is too low, their local stores are not integrated with their digital sales channels and usability of their shops is often so bad that many customers leave the shop before making a purchase.

FACT-Finder enables online shop visitors to quickly find and purchase the products they're looking for in all digital sales channels. Companies such as Hobbycraft, OBI and Savile Row increase their conversion rate with FACT-Finder by up to 170%. One of our customers, Ernstings Family, even reported 104% bigger basket sizes when customers ordered online and could pick up their products in their local store.

When we started 19 years ago, error-tolerant search in online shops was the desired number one feature for many companies. Our detailed research throughout the years allowed us to extend our feature range massively to merchandising, personalisation and navigation. Today, we are able to solve almost every problem our customers face regarding the discovery of products. With our product data marketing technology we even take care of a better visibility within google or other marketplaces.

In Europe, hundreds of companies with over 1,600 online shops in more than 28 languages trust us to solve their usability and product discovery problems, thereby increasing their revenue significantly. This designates us as the clear European market leader in our field.