Clear Returns is a young, fast-growing technology company offering niche predictive analytics to help online retailers reduce the amount of stock being bought and then returned to them.
As the eCommerce divisions of major retailers grow, so too does the pressure to offer a free, fast returns service to online customers. Yet the typical online retailer loses 11.7% of annual revenue to returns (IHL Retail Analysts, 2015). Each must balance a competitive returns service with the profitability of making the sales in the first place.
Clear Returns gives retailers an informed, holistic view of returns with a detailed understanding of who is returning which products, and why, and provides actionable insights that accelerates gross sales, reduces operational costs, improves stock availability and increases retained revenue.
Member Content: Returns policy personalisation – why one size never fits all
20/02/2017
Many of the retailers Clear Returns indexes have just had their highest returning season ever. This ...
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Member Content: The critical customer insight gap that is killing retail profits
The most dangerous information gap currently facing retailers is a robust and realistic view of wh...
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