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Citizens Advice

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Citizens Advice is a network of 316 independent charities throughout the United Kingdom that give free, confidential information and advice to assist people with money, legal, consumer and other problems.


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Understanding the true scale of pick up and drop off points

Understanding the true scale of pick up and drop off points

04/07/2018

Receiving online shopping deliveries to your home is not perfect. With around 40 million deliveries failing to reach their destination at the first attempt, alternative and more innovative delivery options have been developed. One such of these is the PUDO point. Citizens Advice has conducted a first-of-its-kind piece of research, mapping customer access to pick up and drop off locations in Britain....

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