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[PODCAST] Customer Experience: What is it and how can you improve it?

Podcast

From IMRG

Customer experience is bandied around one of the most crucial elements in retail. But what exactly is good customer experience?

On 13th June, Andy Mulcahy, IMRG's Strategy and Insight Director, sat down with these retail experts to discuss what good customer experience looks like in 2019:

- Gabriella Rego, Cloud Customer Success Manager, EMEA - Magento, an Adobe company
- Ollie Sheerin, Customer Intelligence Advisor - SAS
- Stuart Gordon, Country Manager, UK - iAdvize
- Matt Furneaux, Commercial Director - Loqate, a GBG solution

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