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04 Dec 2025

Black Friday 2025: An early snapshot of a sharper, smarter peak

Black Friday 2025: An early snapshot of a sharper, smarter peak
By fulfilmentcrowd Early signs show that Black Friday 2025 wasnt the chaotic, discount free-for-all of years past, instead reflecting a more selective, strategic UK market amidst the backdrop of cost-of-living fears and savvier shoppers.  As the peak trading weekend is put behind us and brands look ahead to Christmas and 2026, early signs tell us that Black Friday is becoming less about blanket deals and more about understanding who is willing to buy, what convinces them and how to ensure orders arrive as promised. 

What the forecast told us: Spend to hold strong, but participation to decrease 

Initial forecasts told us that UK shoppers would spend £6.4 billion over the Black Friday period in 2025, an increase on 2024. However, only 46% of consumers planned to participate, down from 53% last year. 
What this tells us: 
  • Fewer shoppers, but those who shop will spend more (PwC expected basket values around £262 per person) 
  • Participation is down, meaning brands must work harder to earn purchases 
  • Value matters; shoppers wont buy simply because of discounts, but are ready to spend if value is there 

Early insights: Footfall declines but online holds firm 

As the dust settles on Black Friday and retailers compile data, early indications show that UK shops felt lower participation predictions come to life.   MRI Software reports that visitors to high street stores were down 2% on Friday and 7.2% compared with the equivalent days last year.  Contrast these numbers with early online spend and it paints a different picture. On the day, live Nationwide data showed a 10.36% increase in YoY transaction volume, further proving that the modern Black Friday is a digital-first peak. 

Promotional tactics: Black Fri-week or Black November? 

Continual discounting is a trend thats surfaced over recent years, in which brands try to capture the attention of shoppers by spreading discounts over a long period of time.   Many now refer to Black Friday as Black November, a nod to these extended periods of discounting in which brands slash prices throughout the entire month that Black Friday falls in.  Rather than month-long discounting, many fulfilmentcrowd clients opted to focus discounts and promotions over just one week.  What were seeing across our client base is that many brands have concentrated their discounts and marketing firepower on one week, rather than just on Black Friday itself or throughout the entirety of November, said fulfilmentcrowd Account Manager Kirsty Anderson.   Its a strategic response to more cautious, deal-savvy shoppers. If you want to stand out, you need a compelling offer, delivered at the moment where attention is at its highest. Our customers recognise that its not just about deeper discounts, but smarter timing and effective fulfilment to convert on short windows of intent. 
Why this works: 
  • Shorter windows heighten urgency: Drawn-out offers can dilute impact. A defined run gives busy shoppers time to take advantage but also keeps them attentive to flash deals. 
  • Operational control improves. A shorter discounting window leads to more predictable demand, helping warehouse operations, carrier capacity planning and stock allocation. 
  • Margin is protected. Retailers avoid steep product markdowns over a long period of time. 
With many brands landing on ˜Black Fri-week' as their discounting window, it feels as though this is the optimal window to keep shoppers engaged and protect operational function.  Longer discounting windows could also be behind decreases in on-the-day order volumes, with shoppers able to take advantage of offers throughout the entire week or month. 
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