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IMRG Industry Insight Reports – Sponsorship
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IMRG Delivery Service Index

We are delighted to present you with our brand new ‘IMRG Delivery Service Index’ report, supported by nShift. During May…

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IMRG UK Click & Collect Review 2020

Supported by Vaimo and Magento, an Adobe Company Summary The IMRG UK Click & Collect Review 2020 is designed to present…

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IMRG Returns Review – 2020

Supported by Metapack Summary The 2020 IMRG Returns Review is the first of the series, motivated by the increasing importance…

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IMRG Data Report – How to Refine the Checkout to be SCA-Ready

Supported by J.P.Morgan Summary Payment provision is a vital part of any transaction. However, having invested a lot of resources…

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IMRG Data Report – 5 things we learnt from Black Friday 2019

Supported by Magento Summary In the lead-up to November – and, therefore, Black Friday – this year the trading climate…

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IMRG Data Report – The Customer Is Always Right

Supported by Zendesk Summary Customer support is becoming an ever-more complex operation. The days of just answering queries over the…

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IMRG Data Report – UK Consumer Home Delivery Review 2019/20

Supported by GFS Summary Welcome to the IMRG UK Consumer Home Delivery Review – 2019/20. Over the past 11 years…

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IMRG Data Report – Considerations for optimising early stages of customer journeys on retail sites

Supported by Conversant Summary Attracting new visitors to your site can be an expensive business, but once you actually manage…

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IMRG Data Report – Increasing Customer Conversion

Supported by J.P. Morgan Summary There is no doubt that retail overall is facing many challenges in 2019 and online…

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IMRG Data Report – Online Delivery: Balancing the Books

Supported by GFS Summary What follows is a short thought-piece from IMRG in conjunction with GFS, intended for tier 2 retailers.…

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IMRG Data Report – Online Delivery: Balancing the Strategic Scales

Supported by GFS Summary What follows is a short thought-piece from IMRG in conjunction with GFS, intended for tier 1 retailers.…

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