Promoting excellence and innovation in e-retail

Welcome to imrg

IMRG is the leading industry body for global e-retailing.

IMRG is a membership community for the e-retail industry, whose vision is to maximise the commercial potential of online shopping.

With more than 16 years experience in a rapidly-changing e-commerce market that is expanding at 40% year on year, we help members maximise the business opportunities, and stay up to date with developments in the e-retail marketplace.

IMRG membership comprises hundreds of retail organisations, and enterprises that supply technology and services to facilitate e-retail solutions.

Our activities span the e-retail spectrum – from online, telephone and mobile commerce, to digital TV.

Update

IMRG and E Commerce Expo 2008
08/05/2008
IMRG, the UK’s leading membership community for the e-retail industry and E Commerce Expo, the UK’s largest exhibition dedicated to e-commerce announce a strategic partnership whereby IMRG will be running a series of educational seminars and keynote presentations throughout the exhibition plus members’ reception and advice centre.
IMRG e-Crime Workshop April 2008
01/05/2008
Meeting Notes - It was perhaps ironic that the IMRG chose St George’s Day to tackle the fiery issue of e-Crime. Retailers were clearly in combative mood on the issue of two-factor user authentication and equally keen to know how to win the support of law enforcement bodies.
IMRG Customer Retention & Loyalty Forum April 08
29/04/2008
Meeting Notes - The inaugural Customer Retention & Loyalty forum considered best practice across a wide range of customer touch points; including search, purchase process, delivery and communications.
The OLGAs Are Coming! - 24th July 2008
03/04/2008
The OLGAs Are Coming!
IMRG e-Retail Industry Report - 2008
10/01/2008
The IMRG Industry report for 2008 contains e-Retail statistics, insight from key players in the sector and provides an essential reference for anyone involved, or interested, in this dynamic sector. Covering the customers journey and key touchpoints along the way, this IMRG Industry report highlights areas of development, insightful comment and predictions for the year ahead. The report is available to download on an F.O.C basis for IMRG Members.

Latest Retail News

IMRG's team of researchers are continuously searching for the latest news stories and reports relating to developments in e-Retail. Providing the headlines for the industry, the IMRG News section keeps you up to date and provides a useful archive for future reference.

imrg Membership

IMRG raises the bar in e-retailing by representing all industry requirements and parties, whether you are a classic high street retailer, a SME, a pure-play online retailer, or a service provider to the retail industry. IMRG maintains a good balance of e-retail merchants and vendors to ensure an objective, engaging, and stimulating debate and exchange of information through our website, and at our forums and workshops.

Join imrg now
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