Date:16 October 2012 09:30 Start : 13:00 Finish

Delivery Seminar

Location:Central London

Speakers: Blackbay, GSI, ByBox, Metapack, Axida, Woodway, DS Smith Packaging, IMRG

As we approach another Christmas peak attention focusses on the delivery challenge that this season brings.

More than ever Christmas 2012 will challenge the e-retail sector to find capacity and innovative solutions to meet the ever increasing expectations of online shoppers.

E-retailers providing an excellent delivery experience will find that this will help them develop a loyal customer base launch them into 2013

The IMRG Autumn Delivery Seminar,  held in central London on 16th October 2012, had as its theme “Efficiency and the Customer Experience for e-retail delivery” and looked at the latest trends and developments in this vital component of e-retail service with presentations from:

• Latest trends from the IMRG MetaPack Delivery Index – A full year’s data - Andrew Starkey – Head of e-Logistics  IMRG

• IMRG Blackbay Valuing Home Delivery Review 2012 – the cost of inefficient home delivery - Andrew Starkey – Head of e-Logistics  IMRG

• Blackbay – Consumer Delivery Preference Profiles – Nigel Doust, CEO

Multi-channel innovation:

• GSI – Future technologies and an opinion on the future – Enda Breslin – International VP

• ByBox – The expansion of Click and Collect – Stuart Miller – CEO
  

• MetaPack – ONE Delivery – A new delivery consolidation concept – Shiran Liyange – Head of Marketing UK

• Axida – “2 Man or not 2 Man –‘ What and How’ is the question” Trends and developments  – Wayne Holgate - Director

• Woodway – Jason Inwood MD
• D S Smith Packaging – Alan Potts – Market Insight Director