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How Splendid

Industry Types: Usability and Customer Experience


Founded in 2003, Splendid are an award-winning digital innovation agency. We follow a user-centred design approach to create experiences that address how people consume content and services across multiple devices and media, we call this “360 degree design”. Splendid specialise in consistently delivering innovative technology solutions that create compelling experiences for customers whilst building equity for the brand.
Splendid has a single and very clear mission: To help companies create the right user experience. To that end we have developed a number of research, design and technology services that can be tailored to suit almost any need, for web or other digital devices.

We use the core principle of User-centred Design to underpin all our projects; this enables us to help grow our clients’ businesses.

Our user experience services include:

· End-to End User-Centred Design

· Usability Testing

· Focus groups

· Parallel design

· Contextual Inquiry

· Requirements gathering

· Requirements specification

· Personas & Scenarios

· Information Architecture & Interaction Design

· Paper prototyping

· Rapid prototyping

· User Experience Proof of Concepts (POC)

· Multi-Channel User Experience Strategy

· Brand creation

· Brand evolution

· Visual design

We also ensure we keep at the forefront of new and emerging technologies such as Microsoft Surface, Touch TV, gesture-based navigation and augmented reality.
Our technology services include:

· Frontend development (HTML, DHTML, Ajax, Java, Flash, WPF & Silverlight)

· Back end development (.NET, .NET ASP, PHP and database development)

· Technology evaluation

· Technology Proof of Concepts

· UAT testing and deployment

· Ongoing site maintenance and evolution
In addition to our core services we have a technology partnership with Microsoft which means we are heavily involved in developing emergent technologies including; Vista gadgets, Silverlight 3 and DeepZoom


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