Date:03 August 2012
Sales soar over 40% at Johnlewis.com
John Lewis reports online sales surged 43.5% in the first half of the year, helping to drive overall sales growth of 12.9% for the department store retailer. The strong online performance helped to compensate for a decline in sales at some stores, including Oxford Street, down by 0.5%, Milton Keynes (-7.4%), Nottingham (-1.4%) and Cardiff (-2.3%).
The retailer said the impressive half year ended with a softer performance in the final week, with demand down due to the spell of hot weather and the opening of the Olympic Games in London. Total sales in the week to 28th July were up 6.2% year-on-year.
John Lewis Managing Director, Andy Street, said: “We managed to achieve the goal of any omni channel retailer: growth in both shops and online.” He added, "All product categories thrived, but most encouraging is the increase in our rate of 'conversion', testament to our operation. Improvements in fulfilment have helped and the stand-out result was the doubling of Click & collect business, thanks largely to the collaboration with Waitrose. Thanks also to Distribution whose crucial part in the online surge cannot be underestimated.”