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Industry Statistics Archive

April 2013
e-Retail Sales Index Report
22 April 2013
IMRG MetaPack UK Delivery Index: April 2013*
- Economy services still dominate the market;
- Quality of Service (QoS) is holding up at 94%;
- 2nd month in succession QoS is better than at the same time last year.Download as PDF
22 April 2013
IMRG Capgemini m-Retail Sales Index: April 2013*
- Mobile sales were up 243% y-on-y;
- Strongest yearly growth since November 2012;
- 13% m-on-m growth on Feb 2013.Download as PDF
22 April 2013
IMRG Capgemini e-Retail Sales Index: April 2013*
- Online retail sales up 16% year-on-year in March;
- Q1 sales up 15% on Q1 2012;
- Sales of clothing up 15% year-on-year despite unseasonable weather.Download as PDF
March 2013
e-Retail Sales Index Report
18 March 2013
IMRG Capgemini e-Retail Sales Index: March 2013*
- Online retail sales up 13% year-on-year in February;
- Average spend lowest since October 2008;
- Nearly all sectors recorded double-digit growth.Download as PDF
18 March 2013
IMRG Capgemini m-Retail Sales Index: March 2013*
- Mobile sales growth still slowing;
- Conversion rate holding above 2%;
- Index down 23% on January 2013.Download as PDF
18 March 2013
IMRG MetaPack UK Delivery Index: March 2013*
- March Delivery Index breaks the 80 million parcel barrier;
- February’s volumes slightly down on the same period in 2012;
- Continued decline in Specified Day / Next Day services.Download as PDF
February 2013
e-Retail Sales Index Report
27 February 2013
IMRG Capgemini Quarterly Benchmarking Index: Q4 2012*
- £7.5bn Spent through Mobile Devices in 2012;
- Average checkout abandonment rate rose to 36% in Q4;
- Visitor bounce rate declined for the second consecutive quarter to an average of 26% in Q4.Download as PDF
25 February 2013
IMRG MetaPack UK Delivery Index: February 2013*
- 27.8% growth in parcel volumes;
- QoS levels up again but still 6% lower than this time last year;
- Economy service as delivery option back up to 55%, after Christmas drop.
Download as PDF
20 February 2013
IMRG Capgemini m-Retail Sales Index: February 2013*
- Sales via mobile devices were up 193% y-on-y;
- Lowest growth yet seen in Index;
- Highest conversion rate to date in Dec - 2.6%.Download as PDF
19 February 2013
IMRG Capgemini e-Retail Sales Index: February 2013*
- Online retail sales up 16% year-on-year in January;
- Clothing sector performing well again after rain-affected 2012;
- Travel growth below expectation.Download as PDF
January 2013
e-Retail Sales Index Report
21 January 2013
IMRG MetaPack UK Delivery Index: January 2013*
- Christmas 2012 saw a very steep peak at more than 65% of normal volumes;
- Represents a volume increase of 24.5% on Nov and 10.9% on Dec 2011;
- More than 144.5 million parcels dispatched by UK based e-retailers in Dec.
Download as PDF
21 January 2013
IMRG Capgemini m-Retail Sales Index: January 2013*
- Index recorded annual growth of 207% in Dec;
- Highest conversion rate to date in Dec - 2.3%;
- During 2012 the Index recorded average annual growth of 304%.Download as PDF
18 January 2013
IMRG Capgemini e-Retail Sales Index: January 2013*
- Online retail sales up 17.5% year-on-year in December;
- 14% growth for the online retail market in 2012;
- Forecast for market growth in 2013: 12%.Download as PDF