- December 2012
- Imrg
- 20 December 2012
£472.5 million predicted to be spent online on Boxing Day
Visits to UK retail websites are expected to reach 126 million on Wednesday 26th December, 31 per cent up on 2011 and an increase of 14 million visits from the recent record breaking Cyber Monday. Consumers are expected to spend £472.5 million on Boxing Day as they snap up sales bargains.
...more - 19 December 2012
Buoyant Christmas spending sees Brits splash out £8.4 billion online in November
The latest figures from the IMRG Capgemini e-Retail Sales Index have
revealed a better-than-expected performance for online sales in
November, recording yearly growth of 18%, and up 25% on October 2012,
equating to a very significant £8.4bn spent online...more - 13 December 2012
The Growing Online Social Space: Infographic
eDigitalResearch and IMRG have been looking into the developing social
media trends in recent years and have produced the latest
eCustomerService infographic to help brands understand social consumer
changes.
...more - Members
- 19 December 2012
RED RANKED NUMBER ONE FOR PAYMENT SECURITY IN INTERNET RETAILER GUIDE
ReD, a leading global provider
of fraud prevention and payment services, today announced that the
company is confirmed as the leading provider of payment security
services to the US’s top e-retailers....more - 19 December 2012
NetDespatch sees online purchasing boom for Christmas 2012
NetDespatch is reporting a 20 percent increase in online traffic compared to the same period in 2011. Once
again the growing strength of the online market is being demonstrated
over the Christmas period. Cyber Monday, which falls on the first Monday
of December, saw 112 million visits to retail websites in the UK.
However growing confidence in online services and delivery has meant
that the second Monday, 10th December, saw a seven percent further rise
with the peak expected to be reached on the 17th....more - 19 December 2012
5 Ways To Keep Your Online Prices Competitive This Christmas - Profitero
How you manage your product prices will determine the success or failure
of your business. Finding out what is the 'right price' for your
product will keep your prices competitive and avoid customers going
elsewhere....more - 17 December 2012
iForce awarded ‘Best Customer Focus’ at the Best Business Awards
Leading multichannel logistics provider, iForce, has been recognized in the Best Business Awards, bringing home the ‘Best Customer Focus’ title in their recent awards. iForce’s attention to detail and commitment to its retail clients led to its win, as it was described as ‘a powerhouse behind a number of famous retail brands’....more - 17 December 2012
Pay.on partners with ReD to offer payment and fraud prevention services to PSPS and merchants
ReD, a leading global provider of fraud prevention services, has announced that it is teaming up with PAY.ON AG, a global processor and payments platform operator, to offer card-not-present payment fraud prevention services to PAY.ON’s global network of payment service providers (PSPs)....more - 14 December 2012
NetDespatch powers APC Overnight to on-line million milestone
Last month APC Overnight, the UK’s largest next day delivery network, reached a new on-line milestone, with businesses across the world using their NetDespatch web shipping platform to send more than a million consignments for delivery through their depot network....more - 13 December 2012
Ogone successfully completes acquisition of Tunz.com
Now that the takeover of mobile payment pioneer Tunz.com has been
definitively completed, Ogone is consolidating its leading position in
online and mobile payment solutions worldwide. Ogone not only acquires
an e-money licence, so that its 35,000 customers can carry out
international transactions without elaborate administrative procedures,
but also enhances its expertise in mobile payments....more - 13 December 2012
On the tenth day of Christmas (December) Realex Payments process in excess of £65m (€80m)
Realex Payments announced today that they processed over £65m (€80m) in
transaction values on Monday 10th December. The peak day last December
(2011) was Tuesday 6th when the business processed £40m (€49m), which
represents a growth in peak processing values of 63% year on year....more - 13 December 2012
Tracesmart secures BS10012 validation
Leading consumer data specialist, Tracesmart has further substantiated
its high standards in Personal Information Management Systems following
confirmation of its alignment with BS10012:2009. The benchmark reaffirms
Tracesmart’s already high standards following its ISO27001
certification in November 2010 which provides a model for establishing,
operating, reviewing and improving Information Security Management
Systems (ISMS). This delivers the business with a trusted framework that
ensures its data - and those of its clients - are kept secure and
confidential....more - 12 December 2012
How pricing high and then discounting can help you win customers?
If you start out by pricing your online goods at a high price, and then
offer discounts to your Internet customers, you will have a better
chance of avoiding price increases in the future, according to pricing
expert Mark Stiving....more - 12 December 2012
Consumers Can Expect Faster Fulfilment in 2013 as Retailers Look to Enhance Multi-channel Offering
Research from global supply chain optimisation provider Manhattan
Associates today revealed that many of the UK’s leading retailers are
planning to launch ‘same day’ and ‘2 hour’ delivery services in the next
eighteen months in response to growing customer demand for shorter
order-to-delivery cycle times....more - 11 December 2012
RED AND TELESIGN PARTNER TO DELIVER ENHANCED AUTHENTICATION SOLUTIONS TO RED SHIELD CUSTOMERS
ReD, a leading global provider of fraud prevention and payment services,
has signed a partnership agreement with TeleSign, a market leader in
Internet fraud prevention and intelligent phone-based authentication.
Under the agreement, TeleSign's data and authentication products will be
integrated and made available to customers of the ReD Shield® fraud
prevention service....more - 11 December 2012
VIRTUAL PIGGY SIGNS AGREEMENT WITH WORLDPAY TO EXPAND GLOBAL SUPPORT
Virtual Piggy, Inc. (OTC:VPIG) today announced that it has entered into a
Strategic Partnership with WorldPay facilitating further expansion of
the Virtual Piggy eCommerce service in the international marketplace....more - 11 December 2012
What’s the Deal with “Mega Monday”?
This infographic from Affiliate Window looks at key stats from Black Friday and Mega Monday....more - 06 December 2012
Customer self service module will dramatically reduce ‘customer out’ failed deliveries
Home delivery software specialists Axida, has launched a new module for
their market leading HDi software that empowers consumers to take
command of delivery of their goods from smart phones, tablets and PCs....more - 06 December 2012
MasterCard and Optimal Payments sign five year strategic partnership agreement
Optimal Payments (LSE: OPAY), a leading global online payment provider,
is pleased to announce today the signing of a new five year deal with
MasterCard International Incorporated (“MasterCard”) which will see them
collaborating to drive growth of the prepaid market in Europe, focused
around the successful Net+ Prepaid MasterCard® programme....more - 06 December 2012
Optimal Payments and Vantiv Announce Processing Agreement
Optimal Payments Plc (LSE: OPAY), a leading international online
payments provider, announced today that it has entered into an agreement
with Vantiv, Inc. (NYSE: VNTV), a leading provider of payment
processing services and related technology solutions for merchants and
financial institutions of all sizes in the United States....more - 05 December 2012
Affiliate Window Sees Steady Growth in Irish Market
Earlier this year, Affiliate Window expanded its platform into the
burgeoning Irish market. The network now runs a number of exclusive
programmes, including Debenhams, Marks & Spencer, Groupon,
lastminute.com and lowcostholidays.ie. Throughout 2012, revenue from
Irish programmes has more than doubled with conversion rates 30% higher
in Ireland than the UK business. ...more - 05 December 2012
How competitor price monitoring can help you grow your online sales this holiday season
Competitor price monitoring technology provides multichannel retailers
and pure-play online retailers with the information needed to react
quickly to price changes and stock levels of products on competitor
websites....more - 04 December 2012
180 Million Unsuccessful Parcel Deliveries A Year -Local Letterbox Launches A Revolutionary Solution
Today sees the launch of a national cooperative of parcel shops with a
refreshing new concept. Local Letterbox is here to stamp out the “sorry
you were out” cards that have become a depressing feature of everyday
life....more - 03 December 2012
Use your “Noddle” to get the Best of British this Christmas!
What are you going to buy as presents for Christmas? More predictable
DVDs? Yet another lookalike jumper from yet another huge department
store chain? Perhaps you’re taking a boring bottle of “the usual” wine
around to parents or friends on Christmas day? Same old, same old...
...more - 03 December 2012
RSR and Bronto Software survey finds online marketing indispensable to retailers this holiday season
Online retailers report spending on email, mobile and social marketing
during the holidays will increase more than 20% over 2011 levels...more - November 2012
- Members
- 30 November 2012
Early upload of 2013 Electoral Roll gives Tracesmart head start
Committed to providing its customers with the latest data at the
earliest possible opportunity, Tracesmart has integrated the 2013
Electoral Roll data into its systems, making it the first company to
supply the pivotal information within its tracing and identity
verification products....more - 28 November 2012
A Later, Steeper Christmas Peak expected
MetaPack, the delivery specialist, have noticed a levelling out of
eCommerce deliveries over the last month compared to the last two years
and are expecting a later, steeper Christmas peak....more - 28 November 2012
3 Simple Pricing Strategies To Help You Grow Your Online Sales
With online shoppers happy to browse many websites before making a
purchase, having a clever pricing strategy is key to attracting new
customers to your eCommerce website or getting current customers to keep
coming back to order more....more - 28 November 2012
Mothercare - improving online and at the tills
In our regular benchmark testing of major websites over the last decade,
Sitemorse has noticed a trend where often companies struggling in the
market have websites which reflect their poor performance elsewhere....more - 27 November 2012
TUITravel discusses how tag management unlocks marketing agilit at eMetrics Digital Marketing Summit
Ensighten, innovator of real-time enterprise tag management systems that
optimise Web analytics and digital marketing performance while ensuring
privacy compliance, is a featured vendor at the upcoming eMetrics
Marketing Optimization Summit in London on November 27-28, 2012.
Additionally, Ensighten customer TUI Travel is participating in a panel
session entitled Tag Management - A Feature With a Future, during which
TUI’s web analytics manager will share his personal tips for improving
website performance, testing efficiency and data integration....more - 26 November 2012
Tesco.com adds enhanced promotions functionality to online shopping experience
Tesco.com has enhanced its promotions functionality to help central
European customers get the best online deals and offers before they
start their shopping. The retailer recently opened e-commerce
operations in Poland, Slovakia and the Czech Republic, and is working
with multi-channel expert IVIS Group to create promotion-specific areas
on each country’s website; recognising the strong offer-led culture
around grocery shopping in the region....more - 21 November 2012
Price early and often for more profit: Profitero's Festive Season advice for e-Tailers
You surely know that when you launch a new product or service you need
to price it. And that pricing exercise requires plenty of expertise to
do well. However, if that is the only time you focus on price you are
surely losing money. Instead, you should price earlier and more often....more - 20 November 2012
Unwrapped: The UK’s Towns That Click For Christmas
With just 35 shopping days until Christmas Day, Royal Mail is revealing
the top ten towns that choose online to buy their festive presents....more - 19 November 2012
Tracesmart and Origo sign five year renewal agreement
Origo, the standards and services body for the UK financial services
industry has renewed its preferred supplier agreement with Tracesmart
for its tracing, identity verification and fraud prevention solutions.
The services will continue to strengthen and enhance Origo’s Data
Matching service. The partnership facilitates a continual data screening
resource, which allows Origo’s customers to scan their customer
information against key data, including consumer residency information
and records of the deceased. This in turn, helps companies manage
reserves and payments in-force, and assists in positively identifying
customers....more - 19 November 2012
Woodway UK – Runner Up Business of the Year
Packaging distributor Woodway UK were awarded Runner Up for Business of
the Year – Under 50 Employees at the Northamptonshire Business
Excellence Awards on 15 November....more - 15 November 2012
CitySprint looks to recruit hundreds of couriers ahead of “busiest Christmas yet”
CitySprint, the UK’s largest same day distribution company, said today
that it could take on as many as 300 couriers in anticipation of its
busiest Christmas period yet....more - 15 November 2012
e-Commerce in Europe will reach €300bn in 2012, with a 20% growth
EMOTA, the European Multi-channel and Online Trade Association, and
EDiMA, the European Digital Media Association, today co-hosted the 4th
Annual European E-Commerce Conference in Brussels, which attracted more
than 200 delegates representing businesses, consumer groups and EU
policy makers, to discuss and debate initiatives aimed at promoting the
development of e-commerce in Europe and wider EU competitiveness and
growth....more - 15 November 2012
Akamai Releases Second Quarter 2012 'State of the Internet' Report
Akamai Technologies, the leading cloud platform for
helping enterprises provide secure, high-performing user experiences on
any device, anywhere, today released its Second Quarter, 2012 State of
the Internet report. Based on data gathered from the Akamai Intelligent
Platform™, the report provides insight into key global statistics such
as Internet penetration, mobile connection speeds, origins of attack
traffic, and global and regional connection speeds....more - 14 November 2012
4 ways to use Promotions to grow your online sales and clear unwanted stock
Promotions work well for the majority of products in any category when selling online. Pricing intelligence firm Profitero highlights how online sellers can use promotions to grow online sales and get rid of stock that is proving difficult to shift. But how do you monitor the competition prices of such promos?
...more - 13 November 2012
GAME Finds Winning Team with Affiliate Window
After years of working with two networks, GAME was able to directly
compare service levels, simplicity of tools and evaluate programme
performance. The strategy is to streamline processes where duplication
exists to be more productive, build stronger, longstanding relationships
with publishers, and introduce new and exciting products and
promotional opportunities. This includes a focus on digital downloads
as well as some of the latest and highly anticipated game and console
releases such as Call of Duty: Black Ops 2 and the Nintendo Wii U. ...more - 13 November 2012
MetaPack consolidates its position in Europe
Recently opening an office in Hamburg, Germany, Andreas du Plessis has
been hired as Managing Director for MetaPack GmbH. Although MetaPack
have been operating on the continent for sometime the growing demand and
desire to serve their customers locally has lead to this expansion....more - 12 November 2012
Callcredit is reaching out to online retailers to include stricter ID checks
As Alcohol Awareness Week begins (19 – 25 November) Callcredit
Information Group is highlighting to online retailers to ensure strict
ID checks are in place when alcohol is being purchased online. Experts
in the fields of credit referencing, marketing services, consumer
information, interactive solutions and consultative analytics,
Callcredit is in strong support of the initiative, organised by Alcohol
Concern to raise awareness of the social and health issues surrounding
alcohol, and is keen to highlight the importance of strict online
identification as this is a potential area of vulnerability for the
retail sector....more - 12 November 2012
Monsoon & Accessorize find perfect accessory with Global Performance Partner Affiliate Window
Iconic British brands, Monsoon & Accessorize have launched a new
performance marketing programme with global network, Affiliate Window.
Having worked with Affiliate Window in the US market since July 2012,
and seen steady programme growth, it was a natural progression to
replicate the same success in the UK prior to the key Christmas trading
period.
...more - 12 November 2012
FACT-Finder adds Magento Module 3.4 plug in to create powerful online conversion tool for retailers
FACT-Finder, Europe’s leading onsite search and navigation specialist,
has announced a new plug designed to help online retailers improve their
on-site conversion rates even more....more - 09 November 2012
Top tips for tip-top Christmas website performance
Christmas 2012 is just around the corner and retailers have been getting
their websites ready for their busiest time of year. I managed to get
some time with one of our site performance experts and asked him for
some advice on how retailers can ensure tip-top website site performance
at peak traffic periods....more - 08 November 2012
IVIS Group wins ‘International retailer of the year’ with Tesco.com at Retail Systems Awards 2012
Tesco.com uses IVIS Group’s Sonetto technology, which provides product
information management and price and promotion management capabilities
that enable it to adapt to local markets. Sonetto forms a key component
of Tesco.com’s e-commerce platform, and the Czech Republic launch has
allowed the grocer to create a successful framework for future
international rollouts....more - 07 November 2012
Profitero highlights the need for sellers to monitor Pricing in the online marketplace closely
While an online marketplace gives sellers additional avenues for
growing sales, etailers need to ensure their pricing is correct to avoid
missing out on sales to rivals. Profitero noticed a HQ Ultrasonic
Cleaner on the Pixmania Marketplace for a whopping £64,029.31 this week....more - 02 November 2012
Performance Marketing Finds ‘Love at First Sight’ in the Online Dating Industry
Online dating has become a worldwide mainstream activity throughout the
past decade. In 2011, the online dating industry was worth $4 billion
in annual revenue globally, with $1.049 billion being attributed to the
US. This is coupled with an estimated 1,500 different dating sites
available within the US market.
...more - 01 November 2012
TNT Post launches international parcel service for SME via 4,800 local corner stores in the UK
TNT Post, the international parcel division of PostNL, offers
e-retailers a new channel for their international parcels. TNT Post has
teamed up with parcel network CollectPlus to offer e-retailers
throughout the UK the opportunity to drop off parcels for international
delivery at one of the 4,800 CollectPlus stores. As of today small to
medium sized web merchants are able to easily send their international
items worldwide with TNT Post by dropping them off at their local corner
shop....more - 01 November 2012
iForce retail research - Is the ‘standard’ delivery option becoming redundant?
iForce, multichannel retail logistics specialist for some of the UK’s
top retailers including Cath Kidston, John Lewis, Sainsbury’s and Tesco,
has assessed a sample base of 74 of the UK’s best-known retailers,
revealing some interesting retail delivery developments. Standard
delivery appears to be a fading retail star with next day delivery or
click and collect ruling the roost. The research indicates that there
is a distinct decline in those offering a traditional standard delivery
and those that do increasing the average fee for this service....more - 01 November 2012
lowcostholidays.ie Departs from TradeDoubler to Travel Exclusively with Affiliate Window
Irish based travel retailer, lowcostholidays.ie, part of
lowcosttravelgroup, has closed its affiliate programme with TradeDoubler
to appoint global network, Affiliate Window as its sole performance
marketing partner. lowcostholidays has worked with Affiliate Window in
the UK since 2006 and seen great success through the performance channel
with an average booking value of £1000 and earnings per click of
£1.32. ...more - InThePress
- 27 November 2012
Digital channels key for the future of retailing
Andrew McClelland, Managing Director at IMRG, said, “As these figures
reveal, achieving a fully integrated multichannel solution poses a
significant challenge for retailers due to the sheer range and diversity
of channels through which consumers expect to have a high quality,
consistent experience....more - 26 November 2012
40% of online department store visits are to Amazon UK
One of the key strengths of internet shopping is that every product imaginable is available through a single virtual space....more - Imrg
- 27 November 2012
Digital channels key for the future of retailing
Online and mobile channels will be key for future growth according to
multichannel retailers. The latest industry study from Portaltech Reply,
eDigitalResearch and IMRG shows that retailers who already sell through
multiple channels expect their online and mobile sales to equate to 45%
of their total revenue by 2014, whilst their store sales will drop to
below 40%....more - 26 November 2012
40% of online department store visits are to Amazon UK
The November Hot Shops List confirms Amazon UK as the dominant brand
among department stores, accounting for 40% of site visits to the
sector. Amazon’s closest rival in the List, Argos, attracts around 8% of
the sector’s visits....more - 19 November 2012
Solid results in October as retailers prepare for pre-Christmas peak
The latest figures from the IMRG Capgemini e-Retail Sales Index have
revealed solid growth in internet retail sales in October, with British
shoppers spending £6.7bn online – a 14% year-on-year growth on October
2011, and a 5% increase on the previous month....more - 15 November 2012
A Very Merry Multichannel Christmas: infographic
Online and mobile channels are becoming increasingly important for shoppers as they prepare for the festive season, according to the latest infographic from eDigitalResearch and IMRG....more - 12 November 2012
Almost a Billion to be spent on Mobile Devices during Christmas Peak Weeks
Online retailers are preparing for strong spending as the Christmas shopping peak approaches, with consumers forecast to spend £4.6bn online over the two weeks commencing 3rd & 10th December according to IMRG and Capgemini....more - October 2012
- Members
- 31 October 2012
Pricing Tips For Growing Your Online Retailing Business
With retailers reducing store numbers and investing heavily in their
online business, it is imperative that they know exactly what the
competition is charging for products. UK multichannel retailers
are following the trend of US retailers adjusting their business models
to service shoppers who now preferr to do their purchasing online.
Consumers are becoming more price savvy and are happy to carry out
competitor price monitoring online to find the best price for a product....more - 29 October 2012
Optimal Payments to provide Caesars Interactive Entertainment with payments and related services
Optimal Payments, a leading global online payment provider,
has signed an agreement with Caesars Interactive Entertainment, Inc.
(“CIE”), a subsidiary of Caesars Entertainment Corporation, to provide
payments and related services as part of CIE’s entry to the U.S.
regulated online poker market....more - 29 October 2012
SecureTrading hires payments expert to focus on high risk online gaming sector
SecureTrading, the UK’s leading independent payment processor, has
announced further expansion with the appointment of David Lambert as
Corporate Sales Manager.
...more - 26 October 2012
WorldPay and UATP partner to offer industry preferred payment choice
WorldPay, the global leader in payment processing, risk and alternative
payments and UATP, the low cost payment network owned by airlines, have
today announced a partnership to enable airline and travel merchants to
access UATP through WorldPay....more - 24 October 2012
5 Ways To Keep Your Online Prices Competitive
Despite all the turmoil in the market right now with every business
chasing more pounds from the customer, many online sellers are
struggling to manage pricing for their product lines in an efficient
manner....more - 24 October 2012
MasterCard’s DataCash enables payments on brand new taxi mobile app
cab:app, the mobile hailing app has introduced a free and secure payment
processing facility for Hackney cab drivers. This innovative
technology will help drivers meet the growing demand by consumers who
prefer the convenience of paying by card. In addition, this will offer
drivers complete flexibility from their mobile phone to generate more
income with no cost, no tie in, no radio circuit fees or specialist
equipment installed in their cab....more - 24 October 2012
Brands Are All Aboard for Affiliate Window Travel Event
Affiliate Window’s 2nd annual travel sector event, All Aboard is
taking place on Wednesday November 14th at Gilt Bar in London. This
year’s guest list includes several well-known travel brands including
lastminute.com, Opodo, Lonely Planet, lowcostholidays.com, The
Trainline, Hotels.com and Holiday Extras. Publishers will be attending
the event in anticipation of meeting new potential partners within the
travel vertical as well as creating and planning 2013 strategies with
existing brand advocates. Distribute Travel, Smarter Travel Media, and
Weather2Travel.com are a few of the content sites that will be in
attendance.
...more - 22 October 2012
CitySprint launches ‘MyTime’ retail delivery solution
CitySprint, the UK’s largest same day distribution company, has
today launched an innovative delivery solution for retailers called
‘MyTime’. The new integrated delivery solution enables retailers to
offer their customers time specific delivery options, within a one-hour
time window, using the retailers’ existing IT services and ‘pick-pack’
processes....more - 18 October 2012
DFS select Salmon to deliver new multi channel strategy
Salmon, specialists in eCommerce, are delighted to announce they have
been selected by DFS to create, deliver and manage the implementation of
their new multi channel eCommerce platform. The platform will be a key
component to help drive DFS’s new multi channel strategy....more - 17 October 2012
12 Ways To Set Your Online Pricing
Online retailers need to decide what is the best pricing strategy to
adapt for their product lines in order to grow sales and profit margins.
Profitero highlights a selection of pricing methods for pricing
managers to consider....more - 17 October 2012
Sales figures of the German mail order business in the 3rd Quarter of 2012
After strong sales in the first half-year in the German mail order
business, the 3rd Quarter of 2012 exceeds the sales figures of the two
previous quarters. In the period from July to September 2012, the mail
order business achieves sales of 9.19 billion euros. Of which 6.745
billion euros were achieved by e-commerce retailers. This corresponds to
a share of 73.4 percent....more - 16 October 2012
Locayta launches new plug and play e-commerce technology with Magento
As market leading e-commerce platform Magento announces a confirmed
31.4% market share across their products, official partner Locayta has
launched a revolutionary new profit-enhancing toolkit that can be
plugged straight into any Magento platform....more - 15 October 2012
Demandware Labs Accelerates Social Marketing and eCommerce Integrations with Latest Innovations
Demandware, a leader in on-demand ecommerce, today
announced the availability of new social plug-ins from Demandware Labs
to simplify and accelerate the integration of a retailer’s ecommerce
site with Facebook and Google+. Through these social integrations with
the Demandware Commerce platform, retailers can create a more
interactive and personalized shopping experience for consumers, while
retaining complete control over their brand representation in consumers’
social media activity....more - 15 October 2012
Ukash® wins at The Prepaid Awards 2012
Ukash, the Global eMoney Network that allows consumers to spend their
cash online, was last night awarded Best Virtual Prepaid Programme at
The Prepaid Awards 2012....more - 12 October 2012
FACT-Finder version 6.8 offers even greater search functionality for online retailers
Europe’s leading onsite search and navigation specialist FACT-Finder now
offers even more robust conversion optimisation technology to online
retailers with the launch of FACT-Finder version 6.8....more - 12 October 2012
AmEx Global Corporate Payments appoints Affiliate Window for Adv Online Lead Generation
American Express Global Corporate Payment has appointed global
performance network, Affiliate Window as their sole business provider
for driving new corporate business leads.
This builds on American
Express’ presence in the market, providing the brand with greater access
to a variety of new business opportunities for acquisition through
their integrated digital channels....more - 11 October 2012
cab:app introduces a free mobile payment facility for Hackney cab drivers across the UK and Ireland
cab:app, the mobile hailing app has introduced a free and secure payment
processing facility for Hackney cab drivers. This innovative
technology will help drivers meet the growing demand by consumers who
prefer the convenience of paying by card. In addition, this will offer
drivers complete flexibility from their mobile phone to generate more
income with no cost, no tie in, no radio circuit fees or specialist
equipment installed in their cab....more - 10 October 2012
FMCG & Finance Now The Biggest Spenders In Online Advertising
The FMCG sector and the finance industry are now the top spenders on digital display, according to the latest Internet Advertising Bureau and PricewaterhouseCoopers advertising expenditure report. FMCG’s share of the online advertising market has almost doubled since 2009 with the sector having now caught up with the financial services at the top of the spending charts.
...more - 09 October 2012
NetDespatch powers Australian direct entry services for New Zealand Post
NetDespatch have worked in partnership with New Zealand Post to further
develop their online lodgement tool RedClick to provide access for large
volume senders to direct entry sending solutions into Australia for
both tracked and untracked parcels....more - 09 October 2012
WorldPay launches Mobile Payment Pages for mCommerce
WorldPay, the global leader in payment processing, risk and alternative
payments today announced Mobile Payment Pages, a mobile version of
Hosted Payment Pages specifically for web-enabled mobile phones and
tablet devices....more - 09 October 2012
Casabu Appoints Affiliate Window for Online Lead Generation Campaign
Casabu, the online flash sales site dedicated to finding the best deals
for mums, babies, and kids has launched an advanced online lead
generation campaign with global performance network, Affiliate Window....more - 08 October 2012
BuyForce rebrands as iForce Auctions
iForce Group today announced the rebrand of its onwards sales arm, BuyForce. The company and its website will rebrand to iForce Auctions - www.iforceauctions.co.uk, reflecting the strong growth the brand has had since launching in 2008, further creating synergy of brand with the parent company....more - 04 October 2012
Manhattan Associates Launches Manhattan Mobility Labs™
The rapid evolution and proliferation of mobile devices, including smart
phones and tablets, has changed the way technology vendors serve their
customers and partners. The “bring your own device” technology
movement has resulted in customers expecting mobile solutions that are
available on whatever device is preferred by the user. To meet these
expectations, Manhattan Associates has announced the
creation of Manhattan Mobility Labs, a development team with a specific
focus on mobile applications and their ability to extend the Manhattan
SCOPE® platform of supply chain optimisation solutions....more - 04 October 2012
Co-operative Energy has appointed Affiliate Window for the launch of its affiliate programme
Co-operative Energy, the only UK energy supplier that is owned by its
customers, has exclusively appointed leading performance network,
Affiliate Window for the launch of its affiliate programme. Working in
partnership with global media agency, MediaCom, Affiliate Window plans
to strategically align Co-operative Energy’s performance marketing
activity with its overall digital plans. This includes leveraging the
strength of the channel to raise brand awareness and provide a
cost-effective route to market...more - 04 October 2012
Callcredit strengthens digital marketing team with key appointment
Callcredit Marketing Solutions is pleased to announce the appointment of
Matt Bennathan as Head of Digital Partnerships to further strengthen
the company’s digital solutions offering.
Matt has substantial
experience from his time with significant consumer data players
including Acxiom, Transactis and TMN Group. He has most recently
returned from the highly successful launch of WRM-Media in Sydney,
Australia....more - 04 October 2012
Optimal Payments Launches NETBANX Checkout
Optimal Payments a leading global online payment
provider, announces today the official launch of NETBANX Checkout, an
all-inclusive online payments solution for e-commerce businesses seeking
to create new revenue opportunities by growing their international
sales in new markets.
...more - 03 October 2012
Competitor Price Monitoring Firm Profitero Launches New Website
Pricing intelligence firm Profitero is fully aware that there is a clear
distinction in the competitor price monitoring requirements of
retailers and manufacturers. With this in mind, Profitero has launched a
new website with individual pages for retailers and manufacturers to
find out how the pricing company can help them with their prices....more - 02 October 2012
Less fraud, more sales. Callcredit helps online retailers to combat fraud
Callcredit Information Group is supporting one of the market leading loss prevention conferences and urges retailers not to leave themselves vulnerable to card not present fraud....more - 01 October 2012
Ukash® expands into UK gift card market with launch of Ukash Gift Card Shop
Ukash, the Global eMoney Network, has continued its expansion into new
markets with the launch of the Ukash Gift Card Shop, allowing customers
to buy gift cards from some of the UK’s leading retailers....more - Imrg
- 25 October 2012
4 in 5 smartphone and tablet owners use their devices while watching television
80% of smartphone owners use their device while watching television,
according to the latest eCustomerServiceIndex results from
eDigitalResearch and IMRG. The survey also found that a similar number
(81%) of tablet owners use their device in the same way, as do around
three quarters (73%) of laptop users....more - 18 October 2012
Consumer confidence returns to retail after summer of sport
The latest figures from the IMRG Capgemini e-Retail Sales Index have
revealed a solid performance for the online retail market for September,
with the Index climbing 16% year-on-year and 11% on August -
equating to British shoppers spending £6.4bn online....more - 11 October 2012
The Changing World of Smartphone and Tablet Devices: Infographic
Over the past few years, the world has witnessed an unprecedented rise in the number of smartphone and tablet devices, changing forever the way in which people shop, browse and interact with brands....more - 03 October 2012
IMRG Announce Winners of the e-Commerce Awards for Excellence 2012
IMRG and its distinguished panel of judges are pleased to announce the
winners of the e-Commerce Awards for Excellence 2012.
...more - 02 October 2012
£851m: The Annual Cost of Failed UK Online Deliveries
The estimated overall cost to the UK e-retail sector of failed ‘1st
time, on-time’ delivery is £851m per annum, according to the very latest
research carried out by IMRG. The staggering figure comes from
the IMRG UK Valuing Home Delivery Review 2012, the fourth edition in a
series following on from those published in 2006, 2008 and 2010. The
2012 Review is supported by Blackbay....more - September 2012
- Members
- 28 September 2012
Online Grocer Ocado Selects Profitero For Its Advanced Competitor Price Monitoring Technology
More and more retailers are choosing competitor price monitoring firm
Profitero to help them with their pricing strategies. The UK’s biggest
online supermarket, Ocado, is the latest retailer to select Profitero
for its competitor price monitoring solution....more - 26 September 2012
Pitney Bowes and ByBox partnership brings 24/7 secure locker solution to bpost
In today's fast moving society, busy lifestyles increasingly demand
convenience: what you want, when you want it – fast, simple products and
service which make life that little bit easier. bpost, the Belgian
company responsible for the delivery of both national and international
mail turned to Pitney Bowes to help find a way to cater for this
demand. The result is an innovative electronic locker system, delivered
by Pitney Bowes in partnership with ByBox....more - 26 September 2012
Prolog offers etailers free e-fulfilment audit
Leading logistics provider, Prolog has announced that it is following up
its e-fulfilment survey published last January by auditing a wide range
of multi-channel and ecommerce retailers....more - 26 September 2012
Shoppers now monitoring the price of individual grocery items closely
Competitor price monitoring firm Profitero highlights how online
shoppers are now monitoring the price of individual grocery items
closely to ensure they get the best value for their money. IGD's recent quarterly ShopperVista report identified ten consumer trends set to impact the supermarket industry into 2013.
...more - 26 September 2012
iForce gives the Christmas gift of employment hiring 2,000 agency staff for Peak
iForce, top multichannel logistics provider for retailers such as Cath
Kidston, Tesco, Sainsbury’s and John Lewis, is already in the festive
mood as it prepares for the online Christmas shopping boom. iForce aims
to take on in the region of 2,000 agency staff to manage an anticipated
ten-fold lift in online orders for Christmas....more - 25 September 2012
SecureTrading partner with MoPowered as merchants look to cash in on the mobile customer
SecureTrading, the UK’s leading independent payment processor, has
partnered with MoPowered, experts in secure mobile payments and mobile
web optimisation, to offer merchants a secure and convenient method for
their customers to complete transactions via their smart phones....more - 25 September 2012
Blackmoor Nurseries chooses NetDespatch to integrate shipping for three ecommerce websites
Blackmoor Nurseries is saving hours every day by eliminating the manual
transfer of customer orders captured from its three ecommerce websites
into its parcel despatch system. The savings have been made by using the
unique NetDespatch integration tool 'Connector'. This enables customer
orders entered into Blackmoor’s bespoke order management system to be
seamlessly and transferred securely in real time to the NetDespatch
platform for labelling and tracking, and then forwarded automatically to
the nurseries’ APC Overnight courier, Trio Logistics....more - 25 September 2012
Marital Status Prediction created by Tracesmart
UK data specialist, Tracesmart, has created a new de-risking product for
the pension industry. Risk MSP (Marital Status Prediction) is a
data-enhancing product for companies that might need to identify the
potential added risk within their pension schemes attributable to the
marital status of their members.
...more - 24 September 2012
Optimal Payments’ NETBANX recognised for excellence in payments by Elavon
Optimal Payments, a leading online payments
provider, is pleased to announce that it has been recognised by Elavon
Merchant Services with the top award for “Outstanding PSP
Performance” of the Year....more - 20 September 2012
Digital Revolution can spark Retail renaissance
The digital revolution can help spark a ‘retail renaissance’, Dan Cobley, Managing Director of Google, told the 2012 World Retail Congress today. With 15% of shops empty versus 3% just four years ago, it would be very easy to be gloomy about the high street’s future prospects, he told the 1,100 delegates at London’s Excel. Centre.
...more - 20 September 2012
MoneySupermarket.com Taps Ensighten to Improve Digital Marketing
After conducting rigorous competitive benchmark tests, the UK’s leading price comparison website streamlines deployment of digital marketing services and accelerates site performance with Ensighten Tag Management System (TMS)....more - 20 September 2012
Retail Business Technology Expo 2013: eCommerce, Mobile and Home Delivery
Retail Business Technology Expo (RBTE), Europe’s biggest and fastest growing retail show, is launching a number of major new initiatives to ensure it provides its visitors with a comprehensive show that covers all the key areas and challenges that retailers are currently facing....more - 20 September 2012
Europe’s Supply Chain Leaders Gather for Manhattan Associates’ Annual European Exchange Event Series
Manhattan Associates will showcase how organisations are activating Platform Thinking™ when it kicks-off its annual ‘Exchange’ series of customer conferences in Europe on 2nd October. More than 30 customers and industry experts will reveal the benefits and value of a unified platform-based supply chain strategy that optimises supply chain performance and enables everywhere commerce....more - 20 September 2012
JABANG! music streaming service hits the right note with SecureTrading
JABANG!, a service which allows retailers and hospitality businesses to stream licensed music to enhance the customer experience, has selected SecureTrading, the UK’s leading independent payment processor to give its customers an easy way to pay for its products and get started....more - 19 September 2012
Ukash® listed as one of the UK's fastest growing private tech companies by leading newspaper
Ukash, the Global eMoney network, has been included in the Sunday Times
Hiscox Tech Track 100, which ranks the UKís top 100 private tech
companies with the fastest selling-growth sales over the last three
years. The list, now in its 12th year, is compiled annually by Fast
Track each September....more - 19 September 2012
£14 Vs. £2.99: How Stores Are Charging More Than Four Times As Much As Online Retailers For Goods
Some high street stores are charging shoppers 400 per cent more than
online retailers for products, according to a recent study by the Centre
for Economics and Business Research and Internet service provider
TalkTalk....more - 19 September 2012
Now TV Partners Exclusively with Affiliate Window
NOW TV, the internet TV service powered by Sky launched this summer, has
chosen Affiliate Window to handle its affiliate marketing campaign. Available across PC, Mac, iPhone, iPad, selected Android smartphones,
YouView and Xbox, NOW TV offers easy and flexible access to Sky Movies,
the UK’s most popular subscription movies service – with no contract,
set-up costs or installation. New customers can also take advantage of a
free 30 day trial of the service....more - 19 September 2012
Ready to Wear & Fashion accessories: use of mobiles and apps
The democratisation of Smartphone and the fast growing number of
features and application available create new way of buying as well as
specific expectations from consumers. Many RtoW retailers face the
challenge of choosing between a dedicated mobile application or a
dedicated mobile website to deliver the best customer experience....more - 18 September 2012
Leroy Merlin Selects Manhattan Associates to Support Cross-Channel Retail Operations
Global supply chain optimisation provider Manhattan Associates (NASDAQ: MANH) today announced that Leroy Merlin, France’s leading home improvement retailer, has selected Manhattan Associates’ cross channel order management solution Distributed Order Management (DOM). This latest adoption of Manhattan technology will help Leroy Merlin optimise its e-commerce and cross channel order fulfilment process, further enhancing the service levels it provides to customers...more - 17 September 2012
Affiliate Window has Christmas 2012 Unwrapped
Affiliate Window’s 3rd annual gifts, gadgets and toys sector event, Unwrapped is back for 2012 with a new range of brands and seasonal products for advertisers to showcase in preparation for the festive online shopping season. The event will take place on Thursday October 4th at Gilt London and is an exclusive affair with only 100 available places up for grabs. ...more - 17 September 2012
TfL signs partnership with VisitBritain for international distribution of the Visitor Oyster card
Transport for London (TfL) has appointed VisitBritain, the national tourism agency, as their management agent for the promotion and distribution of the Visitor Oyster card internationally. VisitBritain will act as the single point of contact for all distribution partners and for the sale of the highly popular transport smartcard to trade partners outside of London. The partnership means inbound visitors will be able to have their Oyster card ready to go prior to arriving in London, reducing queues at airport ticket halls and London Underground stations.
...more - 14 September 2012
IDU v2.1 incorporates enhanced Know Your Customer system
Version 2.1 of Tracesmart’s identity check solution includes improved anti-fraud tool
Furthering its commitment to fraud prevention, Tracesmart, leading supplier of consumer intelligence, has announced its identity verification solution – IDU version 2.1 – is now live. Tracesmart’s latest release incorporates an updated version of IDU KYC, a web based solution which provides an enhanced ‘Know Your Customer ’ identity check and allows users to build identity and risk profiles in a method most suitable to their business needs....more - 14 September 2012
Specsavers Everywoman in Retail Awards 2012
The winners of the prestigious 2012 Specsavers everywoman in Retail
Awards were revealed at a glittering ceremony held at The Savoy in
London last night....more - 13 September 2012
New Survey Confirms: “Mobile Commerce is a Necessity for Fashion Retailers”
An overwhelming majority of fashion retailers believe mobile shopping should form an essential part of their business according to a new survey commissioned by leading mCommerce experts MoPowered....more - 12 September 2012
Dynamic Pricing Gains Momentum In Online Retailing
To avoid losing out on sales to rivals due to high prices, multichannel retailers are now deploying complex algorithms to assist in managing the online prices of products and make adjustments in response to changes on the competitors’ websites, according to competitor price monitoring firm Profitero....more - 12 September 2012
Optimal Payments Announces it will Provide Verifi’s Cardholder Dispute Resolution Network Services t
Optimal Payments a leading online payments provider, announced today it will be integrating into Verifi’s patented Cardholder Dispute Resolution Network (CDRN) platform, allowing merchants using Optimal’s NETBANX online payment gateway to effectively manage credit card disputes. ...more - 12 September 2012
24 Billion Digital Marketing Tags Served To Top Global Brands Across Europe By Ensighten Enterprise
Ensighten, innovator of enterprise tag management systems that optimise web analytics and digital marketing performance, served more than 24 billion digital marketing tags to the websites of leading global brands across Europe during the second quarter of 2012. This rapid growth is a clear indication that more of the world’s largest enterprises are turning to Ensighten’s advanced tag management technology to accelerate their websites and enable online marketing teams to rapidly deploy and manage digital marketing services such as Web analytics, social sharing, site personalization, and online advertising networks....more - 11 September 2012
Online Shoppers to Join Distribution Revolution As They Take Delivery of Latest Fashions
Waiting at home to take delivery is not the only option, says home shopping giant. ONLINE SHOPPERS will now find that getting their hands on the latest fashions, gifts and home wares is even easier thanks to a new method of smart delivery.
...more - 04 September 2012
VisitBritain look to develop online shopping for future success
VisitBritain has joined the Interactive Media Retail Group (IMRG) to form an association that will provide them with the tools, information and resources needed to become a real force in the e-commerce arena....more - 04 September 2012
Evans Cycles report cost and time savings through MetaPack
Evans Cycles have recently gone live with MetaPack Delivery Management System and have reported time and cost savings. Evans operate a strong multi-channel strategy through 46 stores and a transactional website launched in 1999. They now offer a leading range of multi-channel delivery options such as Store Collect (order on line and collect in store), Home Delivery (order in store and deliver to your door) and an International Collection Point and have taken on MetaPack to speed up and improve accuracy in their manual consignment allocation as well as produce faster, more accurate commercial invoices....more - 03 September 2012
Tracesmart becomes a CIFAS Direct Agency
Access to the National Fraud Database now available via TraceIQ. Tracesmart, a leading provider of identity verification and fraud investigation software, has announced it is now a CIFAS Direct Agency. The South Wales based company provides access to the CIFAS Portal Service which will be supplied via its TraceIQ tracing and investigation software. The provision of this service will aid Tracesmart customers in the prevention, detection and investigation of fraudulent activity.
...more - Imrg
- 20 September 2012
96% of e-shoppers will return online this Christmas
The early signs for a strong-performing Christmas this year are good for
retailers, as 96% of online consumers expect to make at least some of
their Christmas purchases through retail websites, according to the
latest eCustomerServiceIndex results from eDigitalResearch and IMRG....more - 19 September 2012
Summer Olympics weaken online sales in August
According to the latest figures from the IMRG Capgemini eRetail Sales Index, British shoppers spent £5.8bn online in August, a year-on-year growth of 11%, but dropping 11% on July....more - August 2012
- Members
- 31 August 2012
Which Supermarket Website Is Offering The Best Value For School Uniforms
Online retailers are anticipating a strong boost in sales with the back-to-school spending bonanza in full swing. Profitero has carried out a price comparison on school uniforms at competing UK multichannel retailers Asda and Tesco as well as at offline retailer Morrisons....more - 30 August 2012
Online Ready to Wear & accessories and the use of Social media
The dynamism and size of the Ready-to-Wear market place it on the forefront of the e-commerce industry in United Kingdom and France. This field of business is widely acknowledged for its commitment to digital innovation but also for its fierce competition. Therefore, social media is likely to find a significant position within this market....more - 29 August 2012
New Balance Launches Multi-Brand, International Digital Commerce with Demandware
Demandware®, a leader in on-demand ecommerce, today announced that New Balance, the global athletic brand, is using Demandware Commerce to power its worldwide, multi-brand ecommerce strategy. New Balance plans to use Demandware to launch additional sites in new international markets and for other brands, including PF Flyers...more - 28 August 2012
Akamai Releases First Quarter 2012 'State of the Internet' Report
Akamai Technologies, Inc.the leading cloud platform for helping enterprises provide secure, high-performing user experiences on any device, anywhere, today released its First Quarter, 2012 State of the Internet report. Based on data gathered from the Akamai Intelligent Platform™, the report provides insight into key global statistics such as Internet penetration, mobile connection speeds, origins of attack traffic, and global and regional connection speeds....more - 24 August 2012
Affiliate Window announces new affiliate program launch with Skechers for U.S and UK markets
Global performance network Affiliate Window has launched an affiliate program with award-winning footwear leader SKECHERS in the US & UK markets. SKECHERS thrives as an internationally recognized brand who has established a reputable name by designing quality and trendy footwear for men, women and children....more - 23 August 2012
CashFlows launches card issuing services
CashFlows, the innovative financial services group, announces that it
has launched a prepaid card issuing service to complement its
fast-growing portfolio of regulated financial services in Europe....more - 22 August 2012
How creating a new price point can help you grow your online sales
With just a little effort, you can turn your competitor's low prices into a competitive disadvantage to grow your own online sales. Keeping prices slightly higher than your online rivals while still increasing sales is every Internet retailer's dream scenario.
...more - 22 August 2012
SecureTrading appoints payments veteran to spearhead European expansion
SecureTrading, the UK’s leading independent payment processor has appointed Justin Fraser as Sales and Marketing Director Europe as it seeks to support aggressive expansion plans in Europe and consolidate its US operation. Justin has a wealth of experience and will use this to provide SecureTrading and its customers with vertical driven expertise through smart partnerships and a compelling sales proposition....more - 17 August 2012
ByBox Provides Solution to Costa Express
Imagine a world without coffee…thanks to ByBox and Costa Express that
will never be a reality. Costa Express, the UK market leader in
self-serve gourmet coffee, works with ByBox, specialist in pre 8am
deliveries to lockers, to ensure that engineers have the parts they need
to maintain and fix any problems which arise with their self-serve
coffee machines....more - 15 August 2012
How To Raise Prices Successfully
Retailers and manufacturers face a backlash from shoppers and the media
when they raise prices. Here are three points to bear in mind when doing
so....more - 14 August 2012
Finalists Announced for 2012 National Business Awards
Today, the National Business Awards in partnership with Orange has
revealed over 150 of Britain’s leading businesses and business leaders
as finalists in the prestigious awards programme. Organisations
shortlisted include a range of private, public and third sector
companies, including National Grid, Marks and Spencer and London Early
Years Foundation....more - 14 August 2012
Chapter Eight Committed to Ecommerce as an IMRG Senate Member
Award-winning ecommerce specialist Chapter Eight is pleased to announce
its third successive invitation to join IMRG (Interactive Media in
Retail Group) as a Senate Member....more - 14 August 2012
GlobalCollect and Newzoo publish key facts and insights on Cross-Screen Monetization
GlobalCollect, the world’s premier payment service provider of local
e-payments today launches at Gamescom, its whitepaper “Key facts and
Insights on Cross-Screen Monetization of Games in Europe and the US”....more - 13 August 2012
New Woodway Livery – Bigger, Better, Greener
Woodway have recently taken delivery of four new vehicles. The IVECO
Eurocargo 75E16 trucks are more fuel efficient and produce less CO2
emissions....more - 13 August 2012
Innovative Fundraising Tool Builds Pounds for Screwfix Charity
Multi-channel retailer Screwfix is celebrating after having raised more
than £10,000 in just four months for prostate and testicular appeal,
Everyman. The essential funds were raised a few pennies at a time by
customers who donated their ‘spare change’ 50,000 times via Pennies, the
electronic charity box....more - 13 August 2012
MasterCard’s DataCash announces new Magento platform extension for online merchants
DataCash,
a MasterCard company and Session Digital, a Magento Enterprise Partner,
have today announced the availability of a DataCash module, allowing
merchants using the Magento platform to benefit from secure and robust
international payments....more - 09 August 2012
Marks & Spencer launches Contactless Technology in London stores
Marks & Spencer has become the latest business in the UK to go contactless in partnership with Streamline and Visa Europe. The new contactless payment option will initially be available in 25 stores across London, including Marble Arch, Stratford City, White City and a number of Simply Food stores. These stores are expected to go live throughout Summer 2012....more - 09 August 2012
eCommera announces partnership with Brightcove to provide brands with Rich Media content
eCommera, a pioneering provider of intelligent eCommerce trading solutions, has partnered with Brightcove, a leading global provider of cloud content services, to provide brands and retailers with rich media content across a range of channels including online and mobile. This partnership reflects eCommera’s commitment to provide its clients with best-of-breed services that enhance the cross-channel customer experience.
...more - 08 August 2012
Matalan uses MetaPack for Increased Delivery Flexibilty
The privately held British retailer Matalan have just gone live with MetaPack’s Delivery Manager and is in the process of implementing the full suite of services including integration with their website for delivery options and UK multi-carrier services. The decision was taken to use MetaPack during a review of the services offered to their customers. Selling on-line is becoming increasingly important and Matalan has selected MetaPack as a key component in their multi-channel strategy.
...more - 08 August 2012
How Competitive Pricing Intelligence Can Help You Grow Your Business
Without profits, you would have no retail business. As well have offering the products your customers want, you need to offer prices that are unbeatable by others in the market....more - 08 August 2012
ReD Senior Executives re-elected to Merchant Risk Council
ReD, a leading provider of fraud prevention and payment services, is proud to announce that Kevin J. Sprake, President of ReD’s business in North America, has been elected to serve for a second three-year term on the Global Board of Directors of the Merchant Risk Council. Kevin is one of 10 industry experts contributing to the leadership of this important trade association for electronic commerce and multi-channel merchants. He was re-appointed by merchant members of the association.
...more - 07 August 2012
Myvitamins Finds Healthy Performance Partner with Affiliate Window
Myvitamins, sister brand to Myprotein, has launched its new ecommerce website in conjunction with an exclusive affiliate programme with global performance network, Affiliate Window. myvitamins is part of The Hut Group which incorporates several brands including Zavvi, Lookfantastic, I Want one of Those and HQhair, all of which work exclusively with Affiliate Window.
...more - 03 August 2012
BYBOX Wins contract with leading IT Company ENSIGN
ByBox, the UK market leader in field service solutions, has won a
contract with the UK’s leading integrator of wireless and conventional
network systems, Ensign.
...more - 01 August 2012
3 ways to cut your Shipping Fees
Shipping fees can mean the difference between a shopper browsing a product on your website and them closing the transaction. Here are three ways to reduce your shipping charges....more - Imrg
- 30 August 2012
IMRG Capgemini Quarterly Benchmarking - Mobile to make up 1 in 5 online sales by Christmas
The percentage of UK online sales made through a mobile device could reach 1 in 5 (20%) by Christmas 2012, with the percentage of site visits through the channel at around 1 in 3 (30%)....more - 20 August 2012
Online retail sees highest growth this year
The latest figures from the IMRG Capgemini e-Retail Sales Index show that summer sunshine and Olympic fever loosened purse strings with online sales experiencing its highest growth this year, recording a huge 17% jump on July 2011 and a 9% increase on June 2012....more - 16 August 2012
Hot Shops List August 2012
With the “greatest show on Earth” kicking off in July the main focus of
this quarter was the Olympic Games. High demand meant that London 2012
Tickets was ranked 15 this Hot Shops List, up 20 places on May 2011 when
the ticketing website was a new entry and jumping an astonishing 104
places since August last year....more - 06 August 2012
Peerius and IMRG launch Merchandising Index for Fashion 2012
The report provides a framework to identify and promote best practice merchandising within the apparel industry in the UK. Recognising that the apparel sector, perhaps because of the sheer dominance of apparel as an online industry sector or because apparel is inherently about fashion and style, is leading the market in merchandising practice.
...more - InThePress
- 20 August 2012
Olympics, sunshine and sales add up to fastest online spending of the year: IMRG
Tina Spooner, chief information officer at IMRG, said: “July saw the strongest Index performance year-to-date in terms of annual growth, with sales peaking during the second week of the month when many retailers launched their summer sales....more - July 2012
- Members
- 31 July 2012
World Retail Congress reveals 2012 Hall of Fame members
Sir Paul Smith, Lew Frankfort, Dickson Poon and Sir Stuart Rose honoured with membership of World Retail Hall of Fame. Leading retailers selected to join over 100 retail greats in the World Retail Hall of Fame at the 2012 World Retail Congress. The World Retail Congress is delighted to announce this year’s inductees into the World Retail Hall of Fame.
...more - 30 July 2012
IMRG refreshes the Cookie Management Partnership for Retail website owners
Cookie Reports limited is providing an enhanced version of the Cookie
Management Service for the retail sector, in partnership with IMRG, the
industry association for retail digital professionals....more - 25 July 2012
Manhattan Associates Reports Record Second Quarter Revenue and Earnings
Leading supply chain optimization provider Manhattan Associates, today reported record second quarter 2012 non-GAAP adjusted diluted earnings per share of $0.76 compared to $0.65 in the second quarter 2011, on license revenue of $15.3 million and record total revenue of $93.6 million. GAAP diluted earnings per share was a record $0.70 compared to $0.57 in the prior year second quarter. ...more - 25 July 2012
5 Ways To Keep Your Online Prices Competitive
How you manage your online product prices will determine the success or failure of your Internet retailing business. Finding out what is the 'right price' for your product will keep your prices competitive and avoid online shoppers going elsewhere....more - 24 July 2012
Quiksilver Rides the eCommerce Wave with Demandware
Leading outdoor sports lifestyle company uses Demandware to launch 10 new ecommerce sites in different geographies. Demandware a leader in on-demand ecommerce, today announced that Quiksilver, one of the world's leading outdoor sports lifestyle companies, has selected the Demandware Commerce platform to power its next-generation global commerce strategy....more - 24 July 2012
Amplience launches Video Merchandising
Amplience, the leading rich-media merchandising and marketing platform, today launched Video Merchandising, which enables retailers to bridge the gap between compelling video experiences and purchasing behaviour.Early adopter of the new platform solution sees conversion increase by over 10% and AOV increase by 17%...more - 23 July 2012
New Packaging Audit from Woodway UK
Woodway UK will soon be launching their new Packaging Audit service to customers. As a leading supplier of packaging materials this new service is aimed at helping customers maximise protection whilst minimising waste....more - 23 July 2012
Eurostar signs contract with Datacash for Multi-Channel Payments
Today, DataCash announces that Eurostar has signed a contract to rollout a full multi-channel payment processing solution across cardholder present and cardholder not present transactions, which will also include fraud screening....more - 20 July 2012
Datacash and Alipay to boost cross-border payments in China
DataCash Group Ltd, a MasterCard company, today announced the integration of Alipay, a leading third-party payment platform in China, to its international payment solution...more - 19 July 2012
FitFlop selects eCommera to pick up the pace in online sales
FitFlop, the fastest-growing function-meets-fashion footwear brand in the world, has today chosen eCommera, a pioneering provider of intelligent eCommerce trading solutions, to enhance its international presence and drive sales growth...more - 19 July 2012
Ukash strengthens senior management team to boost international expansion
Ukash, following a year of global expansion and success in the eCommerce sector, is expanding its senior management team with two new appointments to further accelerate the company’s expansion....more - 18 July 2012
The Mobile Performance Landscape
This infographic outlines the growth in mobile commerce in general, and trends seen here at Affiliate Window. Mobile Commerce activity has ramped up significantly over the past 18 months. With consumers increasingly turning to mobile devices for connecting to the internet, savvy advertisers and publishers have been able to take advantage
...more - 18 July 2012
4 Pricing Tips For Growing Your Online Retailing Business
With retailers reducing store numbers and investing heavily in their online business, it is imperative that they know exactly what the competition is charging for products. Retailers are adjusting their business models to service shoppers who now prefer to do their purchasing online. Consumers are becoming more price savvy and are happy to carry out research on price comparison websites to find the best price for a product.
...more - 17 July 2012
ByBox promises to operate deliveries as normal during London 2012
Almost every one of the UK’s major parcel delivery companies has been forced to adapt its service to cope with the strains of the forthcoming Olympic Games in London. Only myByBox.com, which delivers goods overnight to secure lockers in ultra-convenient locations for collection on demand, has avoided Olympics surcharges, late deliveries, additional facilities and costs, and revised routes.
...more - 17 July 2012
Affiliate Window Wins Groupon IE from TradeDoubler
Groupon Ireland has partnered exclusively with global performance network Affiliate Window to provide its IE affiliate programme; an account previously handled by TradeDoubler.
The migration comes as part of an international consolidation to have all the Groupon European affiliate programmes under the Affiliate Window/Zanox umbrella....more - 17 July 2012
Sage Pay Champions Mobile Commerce for all with Mobank Partnership
Sage Pay has today announced a partnership with leading mobile commerce (mCommerce) provider, The MoBank Group.The partnership will enable Sage Pay’s 40,000+ merchants to easily integrate onto the mobile channel via MoPowered, The Mobank Group’s secure Software-as-a-Service (SaaS) mCommerce solution.This means Sage Pay’s customers will be able to take full advantage of the opportunities provided by mobile commerce, allowing them to generate new revenues while providing their customers with greater choice and flexibility.
...more - 17 July 2012
City Link raises over £3,000 to help children’s wishes come true
City Link, the UK’s premium express delivery company, has helped a charity which fulfils the wishes of many of the UK’s bravest children.The company has handed £3,257 to Make-A-Wish Foundation® UK, which every year arranges to fulfil the wishes of hundreds of children with life-threatening or life-limiting illnesses.
...more - 13 July 2012
BYBOX helps QCOM deliver enhanced technical support
ByBox Technical Courier service delivers savings for Qcom. International technical outsourcing company Qcom has turned to ByBox, the field solutions specialists, to help streamline its operations while simultaneously offering customers enhanced support.
...more - 12 July 2012
World Retail Congress unveils this year’s award finalists
The World Retail Congress has now revealed the list of retailers shortlisted as finalists for this year’s World Retail Awards. Following a record number of entries from one of the most extensive range of countries and retail sectors, the teams of expert judges have now selected the retailers they believe are the most outstanding and worthy of a place in the final.
...more - 12 July 2012
SecureTrading partners with sofortbanking as European online consumers seek new ways to pay
12 July 2012, Bangor, UK – sofortbanking, a direct payment method from Payment Network AG in Germany, has selected SecureTrading, the UK’s leading independent payment processor as a partner, to enable merchants to offer their customers bank-to-bank transfers online, allowing secure payments without the customer’s registering or using a card....more - 11 July 2012
Diary Date: The Internet Retailing Conference October 9th 2012
Internet Retailing has today announced that their annual conference will
be held at Novotel, Hammersmith, London on October 9th 2012....more - 11 July 2012
Delivery service Vs “Click and collect”, High Street Vs Pure players
Digital experience and customer knowledge specialist Yuseo delivers the
second leg of its recent study comparing the feedback from 24,000
internet shoppers on their online experience across two different
sectors, namely the ‘Food & grocery’ and the ‘General retail’....more - 11 July 2012
eCommera’s Michael Ross lends expertise to charity etailer In Kind Direct
Michael Ross, director and founder of eCommera, has joined the board of
In Kind Direct, a charity that redistributes product donations from
manufacturers and retailers, to a network of charities across the UK....more - 11 July 2012
City Link Ensures SPC Gets to School on Time
School might be out for some this summer but not so for SPC Verlag (SPC)
who will be working flat out throughout the holidays to ensure that
schools in Germany receive their annual supply of student diaries, year
books and planners in time to start the new academic year in September....more - 11 July 2012
High-speed trading tools are being used by independent sellers to drive price changes on Amazon
As price-savvy shoppers regularly check online prices before making
their final purchasing decisions, sellers on Amazon are responding to
this consumer trend by using computerised trading tools to change their
product prices as regularly as four times an hour. Such tools were often
developed by former data-mining engineers at investment banks....more - 10 July 2012
Edinburgh Assay Office helps independent jewellers strike gold online
New eCommerce tool lets SMEs create secure retail websites in minutes.
Edinburgh Assay Office has launched an innovative new eCommerce tool for independent jewellers and jewellery makers, allowing them to capitalise on the booming online retail market by creating a secure and stylish website in minutes....more - 10 July 2012
SecureTrading selects ReD Shield® fraud prevention solution
ReD today announced a global partnership with SecureTrading, a leading
independent UK payment processor. Under the multi-year deal, ReD will
equip SecureTrading with its highly regarded ReD Shield® real-time fraud
prevention solution, to support the processor’s global expansion....more - 10 July 2012
World Retail Congress confirms more top name speakers
The 2012 World Retail Congress continues to add more top names to the
programme with over 90 speakers now confirmed, representing some of the
biggest and most important retailers operating in the world today....more - 10 July 2012
Is It A Superhero at the Supermarket? No, it’s a Fancy Dress Outfit Delivered Via Bybox
DARTH VADER at a railway station… Mr Bean in the supermarket… Wallace and Gromit at the petrol station? Don’t be surprised by any of these wacky episodes – it is likely to be
the result of a pioneering delivery company teaming up with an
award-winning online fancy dress retailer....more - 10 July 2012
British Airways Checks in for Enhanced Fraud Prevention from Accertify
Accertify, a leading fraud prevention and risk management provider,
announced today that British Airways has selected Accertify’s
comprehensive solution to fight e-commerce fraud and help ensure a
high-quality experience for customers....more - 06 July 2012
Changes to delivery options have led e-retailers to be clearer, cheaper and more innovative
iForce, logistics specialist for some of the UK’s top retailers
including Cath Kidston, John Lewis, Sainsburys, Tesco and Waitrose Wine,
has undertaken its bi-annual comprehensive Delivery Options Research
(conducted in May 2012), highlighting how changes in the e-Retail
industry have driven retailers to amend the range of delivery options
they provide....more - 06 July 2012
AIB Merchant Services makes tax-free shopping refunds for tourists easier
AIB Merchant Services, a merchant acquiring joint
venture between First Data Corporation and Allied Irish Banks p.l.c,
today announced the successful roll out of a tax-free service in
conjunction with Tax Free Worldwide, enabling Irish businesses to offer
VAT refunds to customers visiting Ireland from outside the European
Union....more - 06 July 2012
Fashion Retail Academy selects team to represent the UK at the 2012 World Retail Congress
A team of four students from the Fashion Retail Academy (pictured above)
will represent the UK at the annual World Retail Congress on 20th
September 2012. The finalists were Luis Aaron Donegan-Brown, Leigh
Hart, Thomas Joseph O'Donnell and Victoria Young.
...more - 06 July 2012
3 Areas Where Multichannel Retailers Can Work On Their Pricing Strategy
Retailers are reacting to the difficult economic landscape by offering
promotions and discounts in the hope that this will increase sales and
profit margins. All of this is sending out a very confusing message
about a firm’s pricing strategy to the general public....more - 06 July 2012
Report finds 76% of SME Retailers haven't gone mobile, but 89% want to. What is holding them back?
A report which sought the views retailers has highlighted that SME retailers are being left behind when it comes to incorporating mobile commerce as part of their customer offering.Onepoll undertook the study on behalf of MoPowered in which 89% of SME retailers cited mCommerce as essential for capturing new business. The merchants surveyed also believed that mCommerce sales would grow by a third within the next 5 years.
...more - 04 July 2012
New Bazaarvoice Conversation Index Reveals Who's More Satisfied: Millennials, GenX, or Boomers
Bazaarvoice today released the fourth edition of The Conversation Index, its quarterly research series that turns millions of consumer conversations into a strong data signal for brands and marketers....more - 03 July 2012
Toyshop customers donate their cash half a million times for children’s hospitals
Customers of toy shop chain The Entertainer have raised over £150,000
for charity in less than a year by donating their electronic ‘spare
change’ half a million times. The donations, made through Pennies the
electronic charity box, are already helping patients at four children’s
hospitals....more - 03 July 2012
Growth ambitions and investment plans – multi-channel versus pureplay
Many online retailers harbour ambitious growth plans for 2012, despite
an uncertain economic outlook. As we saw in previous research from
Eccomplished, well over a quarter expect to grow revenues by more than 20%, whilst
only one retailer in a hundred expects online revenues to decline this
year....more - 03 July 2012
CITY LINK KEEPS ERIKS UK EQUIPPED
When companies turn to ERIKS UK for urgently required components it is
vital that ERIKS can deliver the right part at the right time – and that
is why ERIKS UK has selected City Link as its preferred carrier for the
past eight years....more - 03 July 2012
Asda Direct Selects Manhattan Associates to Support Business Growth
Global supply chain optimisation provider Manhattan Associates (NASDAQ:
MANH) today announced that Asda Stores Limited, one of the UK’s leading
multi-category retailers, has selected multiple components from the
Manhattan SCOPE® supply chain solution portfolio to support the future
growth of its general merchandise ecommerce operation Asda Direct....more - 02 July 2012
Smalto Selects Demandware to Power International eCommerce
Demandware®, Inc., a leader in on-demand ecommerce, today
announced that Smalto, a Couture House for men founded in 1962 in Paris,
has chosen the Demandware Commerce platform to power the international
expansion strategy of its online store....more - 02 July 2012
Maestro International launch by XS Software on GlobalCollect sees immediate revenue increase of 9%
Today, GlobalCollect, the leading provider of online payment services in eCommerce, and XS Software, a leading platform for browser-based games announced the extension of their partnership and the first results of the launch of Maestro International; MasterCard’s secure debit card solution for eCommerce....more - 02 July 2012
The Emerging Delivery Trend: Click & Collect Through MetaPack
Recently adding their Waitrose stores to the pick-up locations for their
Click & Collect Service, John Lewis now use MetaPack to not only
manage the deliveries to 38 John Lewis stores but also the 194 Waitrose
retail outlets. Halfords, who operate a similar service through
MetaPack, have added another carrier to help meet the growing demand for
this new delivery option....more - Imrg
- 26 July 2012
IMRG Announce Shortlist for the e-Commerce Awards for Excellence 2012
IMRG and its distinguished panel of judges are pleased to announce the shortlist for the e-Commerce Awards for Excellence 2012. The ceremony to announce the winners takes place on 2nd October....more - 24 July 2012
Britain’s retailers well placed to share their expertise with international markets
With the UK’s online retail market forecast to increase by 13 per cent
in 2012, John Andrews, Managing Director of IMRG, outlines why Britain’s retailers are well placed to share
their expertise with international markets as the sector continues to
grow from strength to strength....more - 24 July 2012
Advice for Consumers Ordering Online During Olympic Games
Due to the road restrictions that will be in force during the Olympic
and Paralympic Games, many London-based companies are allowing some of
their staff to work from home to ease congestion on public transport. IMRG outline some general advice to help manage your online deliveries and
give you the best chance of receiving your delivery on time, first
time....more - 18 July 2012
e-Retail sees a promising H1
The latest figures from the IMRG Capgemini e-Retail Sales Index have
confirmed a solid performance for online sales during the first six
months of 2012, illustrating how e-retail sales are continuing to drive
the retail market....more - 02 July 2012
IMRG joins the UPU Consultative Committee
IMRG, the UK’s industry association for e-retailing, has been accepted
as member of the Consultative Committee of the Universal Postal Union
(UPU), based in Berne, Switzerland. The Committee, whose members are postal stakeholders, represents the
interests of the wider postal sector and provides a framework for
effective dialogue, enabling it to play a key role in developing a more
global vision to address the issues affecting the sector....more - June 2012
- Members
- 29 June 2012
Clickers buy more!
Criteo,
the global leader in performance display advertising solutions, today
released a research study from its Business Intelligence Group, which
unequivocally establishes a strong correlation between those who click
and those who buy....more - 28 June 2012
Online beauty retailers are witnessing a sharp rise in female customers over the age of 50
Online beauty retailers are witnessing a sharp rise in female customers
over the age of 50. The trend has been noted over the course of the past
year....more - 28 June 2012
SecureTrading selects Red Shield Fraud prevention solution
ReD today announced a global partnership with SecureTrading, a leading independent UK payment processor....more - 27 June 2012
Network Compliance – Ensuring advertisers receive only the highest quality traffic
Online fraud has consistently been reported as one of the greatest
threats to an advertiser’s business. In 2010, 56% of advertisers spent
>£50K on online fraud prevention with 11% of the UK’s online
community being a victim of fraud in the past year....more - 27 June 2012
Ukash partners with ekmPowershop.com - extending Ukash to a quarter of UK online stores
Ukash, the Global eMoney Network that allows consumers to spend their
cash online, has announced a new partnership with ekmPowershop.com, the
UK's largest eCommerce and email marketing platform – currently powering
1 in 4 online stores in the UK....more - 27 June 2012
New Plug-In from Demandware Labs Enables eCommerce Sites to Function like Desktop Applications
Demandware today announced the availability of a new plug-in from Demandware Labs that enables ecommerce sites to resemble native desktop applications....more - 26 June 2012
ByBox acquires PPR Solutions
Two years after it took a majority stake in the company, ByBox, the UK
market leader in field service solutions, has acquired the remainder of
PPR Solutions to further reinforce its “end to end” supply chain
offering. Now fully under the ByBox umbrella, the service will be
rebranded ByBox Tech Resource....more - 26 June 2012
IT integration expert Steve Sneath joins NetDespatch from Royal Mail
Steve Sneath, previously a customer solutions specialist with Royal Mail
has joined NetDespatch, as a Retail Solutions Analyst. He is
responsible for helping to integrate major retail customers with the
NetDespatch web shipping platform, and for assisting with the
development of the NetDespatch portfolio, ensuring that products and
services meet the needs of retailers and their carriers in the
burgeoning online market....more - 26 June 2012
Drugs Selects Demandware for Multichannel Commerce
Demandware®, Inc., a leader in on-demand ecommerce, today announced that London Drugs, a popular chain of Canadian retail stores serving more than 45 million customers each year, has selected Demandware to power its digital commerce strategy, starting with the relaunch of its Canadian ecommerce site....more - 26 June 2012
Payments Council issues advice to customers impacted by Natwest, RBS and Ulster bank issues
In response to last week’s internal IT systems issues at NatWest, RBS and Ulster Bank, the Payments Council continues to ensure that central payment systems remain unaffected...more - 26 June 2012
Judges revealed for National Business Awards 2012
The National Business Awards, in partnership with Orange, has today revealed this year’s judges.
...more - 22 June 2012
World Retail Congress to be held in London, 19th – 21st September 2012
Over 70 leading retailers and industry experts have already been
confirmed for the 2012 World Retail Congress which this year is taking
place in London, one of the world’s great retail capitals....more - 22 June 2012
Diamonds Are a Girl’s Best Friend Over Jubilee Weekend
Jubilee celebrations across the nation boosted retail sales over the
bank holiday weekend according to figures from Hitachi Capital Consumer
Finance, the UK’s leading provider of point of sale finance solutions...more - 21 June 2012
Axida releases new version of its home delivery software HDi
Axida today announced it will launch a new version of its application
HDi, which works with Microsoft Azure to offer customers enhanced
security as well as innovative user interface features and reliability
improvements....more - 20 June 2012
Marks & Spencer Chooses Demandware for International Websites
Demandware®, Inc., a leader in on-demand ecommerce, today
announced that Marks & Spencer, one of the UK’s leading retailers,
is using the Demandware Commerce platform to power its new international
websites, including its recently launched Ireland website,
www.marksandspencer.ie....more - 19 June 2012
The Future is Mobile for Airline Passengers
Consumers are itching to embrace mobile payments to purchase airline
tickets, according to the global Perfect Passenger Payment insights
report, commissioned by WorldPay....more - 19 June 2012
SecureTrading and Gift Voucher Solutions provide a lucrative revenue opportunity
To assist the growth of the hospitality industry, Gift Voucher Solutions
and SecureTrading, the UK’s leading independent payment processor, have
launched a bespoke service that enables restaurants and hospitality
businesses to sell gift vouchers online....more - 19 June 2012
Data Mining Technology Now Central To Analysing Consumers’ Online Shopping Habits
Online merchants work hard to optimise the performance of the products
on an eCommerce site, based on customer behaviour. Offering a variety of
products, displaying these products in an attractive way...this all
leads to the increased interest of shoppers in actually closing a
transaction....more - 18 June 2012
eCommera launches Mobile App Service for brands and retailers
eCommera, a pioneering provider of intelligent, multi-channel trading
solutions has launched a mobile app service, specifically designed to
provide brands and retailers with a quick route to market to sell via
mobile devices and deepen customer engagement....more - 15 June 2012
Hitachi Capital Boosts Retail sales with Record £100 million in Consumer Lending
Hitachi Capital Consumer Finance today announced a record month with the
largest volume of consumer lending completed in its 30 years of
trading. The £100 million record breaking performance saw a surge in
volumes in May driven by Hitachi Capital Consumer Finance boosting its
retail client portfolio and a run of hot weather enticing consumers to
purchase....more - 15 June 2012
Tracesmart enhances ID checks with credit reference data
Leading consumer intelligence provider, Tracesmart, has announced that
version 2.0 of its identity verification and know your customer product –
IDU – now utilises credit reference data in the screening process....more - 15 June 2012
Dixons Retail relaunches Advent Computers website with SpinMe’s rich content experience
Dixons Retail has relaunched its Advent Computers website to provide
customers with a rich content experience, adding 360 spin and 3D imagery
alongside an easy to follow layout that provides everyday computing
advice and support....more - 15 June 2012
Cookie Consent Peaks at 99.9%
Early data shows massive consumer acceptance of Cookies post-Privacy Directive. Data from online customer data platform QuBit shows a widespread acceptance of cookies amongst consumers, with 99.9% of website users agreeing to receive cookies using some methodologies. The data indicates that the EU Privacy Directive, which came into force on 26th May, will have a minimal effect on those sites deploying appropriate cookie consent processes.
...more - 14 June 2012
Affiliate Window Lands lastminute.com for Performance Marketing Activity
Leading online travel retailer, lastminute.com has launched a new, exclusive affiliate programme with global performance marketing network, Affiliate Window.
...more - 14 June 2012
Vineyard Vines Delivers the Good Life with New eCommerce Site Powered by Demandware
Demandware®, Inc., a leader in on-demand ecommerce, today announced that Vineyard Vines®,
the Connecticut-based clothing company best known for its whimsical
neckties, recently launched its new ecommerce site,
www.vineyardvines.com, on the Demandware Commerce platform....more - 13 June 2012
ALTERNATIVE POSTAL SERVICES THE WAY FORWARD FOR SMEs
The recent increase in postal charges is yet another burden facing Small Medium Enterprises amidst reports of a double dip recession...more - 13 June 2012
National Business Awards Extends Entry Deadline
The National Business Awards in partnership with Orange has today
announced the extension of the entries deadline to Wednesday 27th June
2012, giving UK businesses an additional two weeks to perfect their
submissions....more - 13 June 2012
Cath Kidston opts for iForce in outsourcing its warehousing requirements
iForce, the UK’s market leading Logistics solutions company, has added
Cath Kidston to its raft of premium clients, alongside John Lewis,
Waitrose Wine and Sainsburys....more - 12 June 2012
Zizzi Launches Exclusive Affiliate Marketing Campaign with Affiliate Window
Italian restaurant brand, Zizzi, has taken its first steps into the world of performance marketing by partnering with Affiliate Window to establish a programme
...more - 12 June 2012
Assay assured aims to fight fake jewellery and rogue traders online
Edinburgh Assay Office will launch the world’s first consumer online assurance scheme for the jewellery industry...more - 11 June 2012
Affiliate Window Launches in the US with New Performance Marketing Platform
Affiliate Window today announces the launch of its innovative and award-winning platform in the US market which coincides with the dissolution of the buy.at brand in the UK & US....more - 11 June 2012
How Omni-channel Has Changed The Retail Landscape
We're hearing a lot about multichannel, cross-channel and omni-channel in the current retail landscape. With so many terms being banded about, it is easy for confusion to set in.
...more - 11 June 2012
The Hut Group Chooses Adyen to Power Online Payments
Adyen, the fastest-growing provider of next generation Internet and mobile payment solutions, has today announced that its innovative, single-click payment solution
...more - 08 June 2012
Grocery vs General Retail Customer Experience Results
Website functionality quoted by more than half of clients as the first characteristic that has impacted their online shopping!...more - 08 June 2012
MetaPack ships from Africa to UK in one process
From a bespoke online order, to a manufacturer in North Africa, to a doorstep in Surbiton –all completed in one seamless process.
...more - 07 June 2012
90% of Brits planning 2012 holiday, despite double dip recession
Despite the state of the economy, 90% of British adults are planning a holiday in 2012, up from 82%
...more - 07 June 2012
The Palm Centre speeds fulfilment with NetDespatch integration
Exotic plant specialist The Palm Centre has selected innovative NetDespatch powered technology to streamline the processing
...more - 06 June 2012
Sharps Rests its head with Affiliate Window
Sharps, UK based specialist retailers of fully fitted bedrooms and home offices, has exclusively appointed leading performance marketing network...more - 06 June 2012
Tracesmart launch TraceIQ v2.0 to enhance investigation productivity
Tracesmart, leading providers of consumer data intelligence, have announced the launch of TraceIQ v2.0. Incorporating a range of new features and enhanced datasets...more - 01 June 2012
IAB Affiliate Marketing Council aims to explain performance marketing via a consumer website
Internet Advertising Bureau’s Affiliate Marketing Council (AMC) has launched a consumer facing website to help both businesses and consumers
...more - 01 June 2012
QUBIT Opentag introduces Universal Variable
OpenTag Tag Management system launches Universal Variable – the world’s first open, self service Universal Tag implementation. Customer Data Platform QuBit today launches Universal Variable, a new implementation of a Universal Tag architecture, for its hugely successful OpenTag Enterprise tag management system.
...more - InThePress
- 20 June 2012
Growth of online retail to be focus of Olympic business legacy event
John Andrews,Managing Director at IMRG said: “This means that British retailers export more than the rest of Europe’s
e-retailers put together. It is a huge business – last year our research
found that there were 228,000 UK online retail businesses now, that’s
an estimated 30 per cent more than the year before.”...more - 14 June 2012
Exploding retail sales through mobile is upping the online bounce rate, warns IMRG CapGemini
Tina Spooner, Chief Information Officer at IMRG, explains: “The competition and choice available to online shoppers has always provided a fundamental challenge for retailers, as a hard-to-please visitor can easily become disinterested at the initial contact with a brand.
...more - 14 June 2012
Global B2C e-commerce sales hit £599 bn
Aad Weening,Head of International at IMRG said : "The future of e-retail is global and with the inevitable slowing of growth in several major markets, it is important for businesses to understand where the future opportunities will be,"...more - 14 June 2012
A Digital Hallmark for Online Jewellery Shoppers
Andy Mulcahy,Head of Communication at IMRG said :"Trust remains one of the key elements that determine whether a consumer will shop with an online retailer.
...more - Imrg
- 20 June 2012
Online retail in UK set to top £77bn in 2012
The UK’s online retail market is set to grow 13 per cent in 2012 – cashing in a huge £77bn.
The forecast further strengthens the UK’s position as a global leader in
the market, second only to the US in terms of market value....more - 19 June 2012
Diamond Jubilee sparks surge in online sales
The latest figures from the IMRG Capgemini e-Retail Sales Index revealed that British shoppers spent an estimated £6 billion (an average of £117 per person) online in May, equating to a 13% growth on the same time last year, and 5% on April....more - 07 June 2012
IMRG Publish B2C Global e-Commerce Overview 2012
IMRG have today published a report looking at the e-commerce potential
for every region in the world. The IMRG B2C Global e-Commerce Overview
2012 also focuses on 15 of the most developed and most interesting
up-and-coming e-commerce countries in detail, identifying trends, issues
and opportunities in each....more - 06 June 2012
Continuing Rise in Visitor Bounce Rates Underscores Challenge for Retailers
The bounce rates on retail sites have continued to rise as consumers
become ever more demanding, both in terms of finding the right products
and the actual experience that the site provides....more - 01 June 2012
Europe Confirmed as Leader in Global e-Commerce
Europe has the largest e-commerce market in the world after recording
19% growth to overtake North America in 2011, according to figures from EMOTA, the European Multi-channel and Online Trade Association....more - May 2012
- Imrg
- 31 May 2012
IMRG Experian Hitwise HOT 100
The sixth annual Hot Shops Top 100 list was as competitive as ever as only five of the 100 retailers which made the list this year kept the same place as they did in 2011. It was the online-only fashion retailers which were the most impressive, with ASOS (up 4 positions year-on-year), Very (+14) and boohoo (+13) all improving their rankings from this time last year....more - 28 May 2012
IMRG launch the open-access IMR Smart Knowledge Base
IMRG, in association with EMOTA, are pleased to announce the launch of
an open-access, fully interactive platform offering a wide range of
insights into the performance of the global e-commerce market.
...more - 17 May 2012
Lowest ever growth for clothing as April showers dampen desire for summer wares
UK shoppers spent an estimated £5.7bn online in April, a year-on-year growth of 10% and equivalent to £112 per person, according to the latest figures from the IMRG Capgemini e-Retail Sales Index....more - 09 May 2012
89% of consumers feel that new EU cookie directive is a positive step
9 out of 10 people feel that the new EU cookie directive is a positive
step for consumers, according to the latest eCustomerServiceIndex (eCSI)
results from eDigitalResearch and IMRG....more - 01 May 2012
IMRG Supporting eCommerce Expo Manchester and TFM&A Manchester
Due to the overwhelming success of the joint event held in May 2011, the
North’s two leading exhibitions in the e-commerce and marketing
industries will be held together for the second year and moving to a new
and bigger location, Manchester Central, on May 30th 2012. The joint
event is being supported by IMRG....more - Members
- 31 May 2012
eCommerce payments and fraud experts meet to shape the future of the industry
WorldPay, the global leader in payment processing, risk and alternative
payments is hosting the inaugural [re]think [e]commerce event in
Budapest,...more - 31 May 2012
ROYAL MAIL EXTENDS TRACKED DELIVERY TO AUSTRALIA TO MEET E-COMMERCE GROWTH
Royal Mail has extended its international tracked service, Airsure, to Australia in response to the growth in shoppers from the country buying online from UK retailers....more - 30 May 2012
Performance Network Offers Publishers ePrivacy Compliance with New Plug-in
Today, Affiliate Window announces the release of its latest development, a cookie management solution for publishers. The Affiliate Window ePrivacy plug-in is freely available to all network
publishers and has been created to comply with the revised European
ePrivacy Directive by allowing website users to manage their own privacy
settings....more - 29 May 2012
City Link wins prestigious safety award for fourth consecutive year
City Link, the UK’s leading premium delivery company, has been presented with a Gold Award from the Royal Society for the Prevention of Accidents....more - 29 May 2012
Panasonic Logistics onto a winner with Winwrap and Woodway
In May 2011 Panasonic were introduced to a new pre-stretch pallet wrap material, Winwrap. As part of their on-going relationship with Woodway UK...more - 29 May 2012
Merlin Entertainments Chooses Data Cash to Deliver Single Payment Processing Platform
Merlin Entertainments, the world’s second largest attractions operator, has chosen global payment services provider, DataCash, to deliver a single global payment processing solution
...more - 29 May 2012
Empik Runs Distribution Operation on Manhattan Supply Chain Platform
Global supply chain optimisation provider Manhattan Associates (NASDAQ: MANH) has announced that Empik, Poland’s leading culture and entertainment brand
...more - 29 May 2012
SecureTrading provides Checkout on Demand with multi-channel payment solution to support SMEs
Checkout on Demand, a provider of multi-channel retailing software has
selected SecureTrading, the UK’s leading independent payment processor
to provide on-line payment processing for its latest retail solution....more - 28 May 2012
WorldPay launches advanced RFI and chargeback management platform
WorldPay, the global leader in payment processing, risk and alternative payments has launched Dispute Management System (DMS), a pioneering technology
...more - 25 May 2012
iForce brings in former LIVING TV PR to set up in-house PR department
iForce, the UK's leading e-fulfilment and returns logistics business,
has appointed former LIVING TV Senior PR Manager, Jessica Littlewood, to
set up an in-house PR function for the first time....more - 24 May 2012
A Decade Of Digital Excellence for Chapter Eight
Leading ecommerce specialist Chapter Eight has celebrated a decade of
digital innovation and expertise by delivering its 2,000th online
project for one of its long standing clients....more - 24 May 2012
Second year running for Cloggs
Venda client Cloggs (www.cloggs.co.uk) is celebrating after winning the
Drapers Footwear eTailer of the Year award for the second year running....more - 24 May 2012
VTech further endorses iForce relationship with a 3 year contract extension
iForce, logistics solutions provider for some of the UK’s top
retailers, has extended the contract to retain its long-running
business relationship with VTech educational toys – innovator of such
market leading toys as the Innotab and Kidizoom....more - 23 May 2012
Jump the Olympic hurdles and cacth deliveries the winning way
THE HURDLES at this year’s London Olympic Games will not be the only hurdles thrown up by the international event.
...more - 23 May 2012
CITY LINK INVESTS £600,000 UPGRADING ITS SECURE CAGED NETWORK
Premium express parcel carrier City Link has invested £600,000 in upgrading the cages which lie at the heart of its secure nationwide network....more - 22 May 2012
Life is good Leverages Demandware to Spread the Power of Optimism in the Digital Space
Demandware®, Inc., a leader in on-demand ecommerce, today announced that
Life is good, the iconic lifestyle brand whose mission is to spread the
power of optimism and help kids in need, has selected Demandware
Commerce as the central platform to support its digital growth strategy...more - 22 May 2012
Optimal Payments announces new partnership with Lotus F1 Team
Optimal Payments, the online payments company, is pleased to announce a new partnership with Lotus F1 Team. Optimal Payments is the provider of the NETBANX gateway,
...more - 22 May 2012
B&Q Help Hitachi Capital Celebrate Its 30th Anniversary by Securing a Multi-Million Retail Credit
Following a competitive tender process, Hitachi Capital Consumer Finance, the UK’s number one provider of point of sale finance, has been appointed by B&Q...more - 22 May 2012
Ticketscript sees mobile payments double in first quarter
Ticketscript, the European market leader in online, mobile and social ticketing solutions, has implemented the Adyen payment solution in their mobile ticketing application in order to enable
...more - 22 May 2012
Adyen Wins Top Accolades for best E-Commerce Platform/Gateway and best E-Commerce program
Adyen, the global payments provider, today announced it has won the Customer Choice award for “Best E-Commerce Platform/Gateway,” and the Judge’s Choice
...more - 18 May 2012
4 Ways To Use Online Promotions To Grow Sales and Clear Unwanted Stock
Promotions work well for the majority of products in any category.
E-tetailers can use promotions to grow online sales and get rid of stock
that is proving difficult to shift....more - 17 May 2012
Online Ready to Wear: when customers talk about their favorite retailers
With a 15% growth in March 2012 (in comparison to March 2011 - IMRG retailers index) and a 1% increase of the average basket value – reaching £57 - the online clothing field of business shows signs of maturity. Therefore, especially in a challenging economical environment, customer experience turns out to be even more central to secure loyalty....more - 15 May 2012
MoPowered becomes Gold Sponsor of Independent Retailer Month UK
Leading mCommerce provider, MoPowered is pleased to announce their full support of Independent Retailer Month, and will be participating at the launch event on 1st July.
...more - 15 May 2012
Affiliate Window First to Market with Mobile Innovation
Leading performance network, Affiliate Window has seen consistent growth in the amount of mobile traffic and sales with latest reports indicating that...
...more - 15 May 2012
Life is good Leverages Demandware to Spread the Power of Optimism in the Digital Space
Demandware ,a leader in on-demand ecommerce, today announced that Life is good, the iconic lifestyle brand whose mission is to spread the power of optimism...more - 11 May 2012
Half-million milestone reached as Pennies doubles charity donations in just six months
Pennies, the electronic charity box, is gaining momentum as the number
of consumer micro-donations made via Pennies has doubled in just six
months bringing the total to two million....more - 11 May 2012
Woodway UK Now ISO14001 Certified
Woodway UK Ltd are delighted to announce that they have just been awarded the ISO14001 environmental certificate....more - 10 May 2012
How To Manage Your Competitors' Promotions Effectively
Retailers go through much pain when struggling to monitor their competitors' promotions effectively. Advances in competitor price monitoring technology means they can now monitor......more - 10 May 2012
LABELUX Group takes luxury online in global deal with eCommera
LABELUX, the group behind a range of luxury brands including Jimmy Choo and Bally, has today signed a global deal with eCommera, a leading provider of intelligent, multi-channel trading solutions.
...more - 10 May 2012
CRIF Partner with Tracesmart to enhance fraud prevention solutions
Leading providers of consumer data intelligence, Tracesmart have announced a long term cooperation agreement with CRIF Decision Solutions Ltd, a company specialising in the provision of decision support, fraud detection and fraud prevention solutions....more - 09 May 2012
Alternative Payments to rise exponentially by 2015
WorldPay, the global leader in payment processing, risk and alternative payments has today launched Optimising your Alternative Payments, an in-depth global whitepaper and interactive heatmap of the alternative payments landscape......more - 09 May 2012
5 Valid Reasons To Take Your Retail Business Online In Ireland
To survive the challenging retail climate, Dublin-based competitor price monitoring firm Profitero stresses the need for businesses operating......more - 09 May 2012
FACT-Finder and Meyle + Müller announce strategic cooperation
GlobeTrotter is first joint customer of the two Pforzheim-based companies
Search specialist FACT-Finder and media service providers Meyle + Müller, both headquartered in Pforzheim, have entered into a strategic partnership...
...more - 08 May 2012
M-commerce viewed by 25.000 e-shoppers surveyed in the UK and France by Yuseo
Mobile channel is considered by many as the new digital revolution proposing significant potential in terms of customer relations, sales and advertising.
...more - 04 May 2012
eDigitalResearch bring EU cookie compliance changes to survey feedback tool
Leading market research specialists eDigitalResearch have today announced the launch of simple, yet effective changes to their eDigitalSurvey feedback tool to help clients achieve complete compliance with the new EU Cookie Directive quickly
...more - 03 May 2012
GlobalCollect continues its successful Customer Advocacy
Over 150 top worldwide eCommerce leaders and leading keynote speakers focused on ‘Connected Futures’ with GlobalCollect, the world's premier payment service provider of local e-payments....more - 01 May 2012
Angus McCarey, eBay’s UK Retail Director Confirmed as Keynote at Catalyst Europe 2012 Conference
ChannelAdvisor, a global e-commerce platform provider that enables retailers to sell more across online channels, is pleased to announce that Angus McCarey, eBay’s UK Retail Director, will join...
...more - 01 May 2012
ChannelAdvisor Announces Jacqueline Gold as Keynote Speaker at 2012 Catalyst Conference
ChannelAdvisor, a global e-commerce platform provider that helps retailers sell more across online channels, today announced Jacqueline Gold, CEO of Ann Summers has been confirmed as a keynote speaker at its 2012 Catalyst Europe Conference....more - 01 May 2012
ChannelAdvisor Announces Automotive Workshop at Catalyst Europe
ChannelAdvisor, a global e-commerce software provider that helps retailers sell more across online channels, today announced that eBay Motors will deliver an automotive workshop at Catalyst Europe.
...more - 01 May 2012
Slow Websites Cost Online Retailers £1.7 Billion in lost Sales
Ikea and BestBuy win site speed benchmark, TicketMaster and Barnes and Noble come bottom of the table. Slow page loading speeds are costing online retailers globally more than £1.7 billion in lost sales according to new research from online customer data platform QuBit. The research, based on more than 60,000 pieces of consumer feedback, found that 8% of shoppers had abandoned an intended purchase as a result of slow websites.
...more - InThePress
- 18 May 2012
Clothing sales slow but travel grows in wettest April
Tina Spooner, chief information officer at IMRG, said: “The slowdown in sales of clothing over recent months may be an indication that this sector is showing signs of reaching maturity....more - 17 May 2012
April sees lowest ever growth in online fashion sales
Tina Spooner, Chief Information Officer at IMRG, commented: “While the ten per cent annual growth recorded in April is lower than the 13 per cent uplift seen in the first quarter,.."...more - 03 May 2012
Extraordinary' growth reported in mobile commerce
Andy Mulcahy, head of communications at IMRG, said confidence in mobile channels is "obviously growing" but stressed the importance of increasing sales conversion rates....more - April 2012
- Members
- 30 April 2012
Staples Europe Enhances E-commerce With Innovative Website Technology
Staples Europe today announced that it is implementing innovative website technology from customer data platform QuBit (www.qubitproducts.com) to make online shopping easier on its e-commerce sites across Europe...more - 30 April 2012
Chapter Eight in Third Annual PCI DSS Success
Award-winning ecommerce specialist Chapter Eight has - for the third time - demonstrated its commitment to data security after announcing its top level compliance certification
...more - 30 April 2012
CITY LINK INVESTS IN NEW DEPOT AT CHELMSFORD
City Link, the UK’s premium express parcel carrier, has opened a new state-of-the-art Depot at Chelmsford with a view to expanding its operations there....more - 27 April 2012
Affiliate Window Expands Fashion Portfolio with nelly.com
Following last week’s announcement that nelly.com launched in the UK under an aggressive expansion strategy, today sees the brand exclusively partner with leading performance network Affiliate Window for its affiliate marketing activities.
...more - 26 April 2012
The ecology of returns
Given that up to 85% of all returned products can be refurbished and
remarketed rather than sent to landfill, a division set up by iForce to
do just that has a very positive role to play in retail sustainability
as Mark Hewitt, the company’s CEO, explains....more - 26 April 2012
Under Armour Gears Up for Performance Marketing Launch
Under Armour, the originator of performance sports apparel, launched an exclusive affiliate programme in the UK with leading performance marketing network, Affiliate Window....more - 26 April 2012
Level 3’s Total Site Performance Reduces The Golf Warehouse’s load time by up to 50%
The Level 3 CDN service has reduced the online retailer’s Web page load times by up to 50 percent, substantially improving the site’s performance and visitor experience for its customers.
...more - 26 April 2012
NetDespatch helps Nagook to integrate with Royal Mail Tracked Services
Adult toys, marital aids and lingerie company, Nagook Ltd (trading as Bondara – www.bondara.co.uk), is benefiting from seamless integration with Royal Mail Tracked Services thanks to NetDespatch....more - 25 April 2012
The global rise in ‘always-on’ shoppers driving eCommerce
Global e-shoppers spend on average 22% (UK average: 25%) of their annual outgoings on goods and services online, shop for 5 hours a month (UK average: 6),
...more - 25 April 2012
Billions of pounds of technology not used to full potential by older generation
Over-65s in the UK have spent a huge £2.5 billion on computer equipment[1], yet over two thirds (68 per cent) admit they aren’t taking advantage of its potential, according to research by PayYourWay.org.uk, the Payments Council’s education campaign....more - 24 April 2012
Brands open up new sales channels direct to customers, despite the risks
Brands are investing heavily in selling direct to their customers and adopting a ‘wait and see’ attitude to potential pitfalls such as the risk of cannibalising their existing channels
...more - 24 April 2012
Bupa By You Enlists Affiliate Window for Exclusive Online Lead Generation Campaign
Bupa By You is a new, adaptable health insurance, with a variety of customisable options to suit individual needs. Customers only pay for the cover they wish to have, allowing them to manage their healthcare costs more effectively.
...more - 24 April 2012
Badoo Makes Friends with Performance Marketing – A Case Study for Success
Badoo is the fastest growing social network in the world for meeting new people, with nearly 155 million globally registered members and over 129k new users every day....more - 24 April 2012
Ukash wins the Queen’s Award for Enterprise for a second year running
Ukash, the Global eMoney Network that allows consumers to spend their cash online, has been awarded the Queen’s Award for Enterprise for the second successive year in the International Trade category by Her Majesty The Queen.
...more - 24 April 2012
EU Cookie Law to cost UK £10BN
QuBit research identifies hidden costs of compliance with EU Privacy and Communications Directive. Research from online customer data platform QuBit predicts that compliance with the forthcoming EU ‘cookie law’ could cost the UK economy as much as £10 billion if implemented incorrectly.
...more - 19 April 2012
Dreams achieves 145% boost in online orders
DataCash, a global payments provider, and Magento’s Enterprise Partner Session Digital have recently announced the outcome of their joint project carried out for Dreams, helping the leading bed retailer revitalise its online presence and reflect Dreams’ in-store experience...more - 19 April 2012
Totaljobs.com launches Venda eCommerce platform to sell services to recruiters
Venda, chosen as e-commerce platform provider, has delivered thefirst of six web stores for Totaljobs Group which includes leading jobs website totaljobs.com....more - 18 April 2012
Hybris 4.6 Enabling Commerce Anywhere...boosting disruptive sales in today’s omni-channel world
hybris, a leading provider of multichannel commerce and communication software, today announced the availability of hybris 4.6.
...more - 17 April 2012
Perry Ellis Powers Digital Commerce Strategy Across Multiple Brands and Channels with Demandware
Demandware®, Inc. a leader in on-demand ecommerce, today
announced that Perry Ellis International, the iconic, global apparel
designer, distributor and licensor, has selected Demandware Commerce as
the central platform for managing holistic digital commerce experiences
for its multiple brands....more - 17 April 2012
SecureTrading partners with Delos Solutions making it easier for retailers to take mobile payments
With consumer demand for mobile payments increasing, SecureTrading, the
UK’s leading independent payment processor has partnered with Delos
Solutions to provide retailers with a secure and efficient method to
take mobile payments securely even if there is no 3G coverage or network
availability....more - 17 April 2012
City Link Research Reveals a Difference of Opinion between Genders When Choosing Delivery Partner
Women who are senior managers in small and medium enterprises (SMEs)
surveyed whose businesses despatch goods were more likely to say
competitive pricing is more important than reliability, with 82 per cent
of women surveyed claiming cost was a key issue....more - 11 April 2012
Was £240 Now £28 - Why Retailers Need To Check Online Prices
Retailers need to monitor their online pricing closely to ensure they are not missing out on profit margins due to incorrect pricing.
...more - 10 April 2012
Ukash goes live with Magento
Ukash, the global eMoney network, has teamed up with
Magento, a leading provider of online shopping carts, so that more internet
retailers can easily integrate Ukash and ...more - 05 April 2012
Montreal-Based Browns Shoes Finds the Perfect Fit with Demandware
Demandware®,
Inc., a leader in on-demand ecommerce, today announced
that Browns Shoes, the leading retailer of fashion footwear in Canada,
has selected the Demandware Commerce platform to power its new
multi-brand, multi-channel digital commerce strategy....more - 04 April 2012
Mobizcorp Focuses its Global eCommerce Service Offerings Exclusively on Demandware
Experienced Demandware partner specializes its business service model around Demandware platform in response to strong market demand...more - 04 April 2012
Marston’s Inns selects SecureTrading to improve online booking experience
Marston’s Inns, part of Marston’s Plc has selected SecureTrading, the UK’s leading independent payment processor, to manage its online customer accommodation booking, which will lead to a raft of business improvements....more - 04 April 2012
CARPHONE WAREHOUSE TAKES MULTI-CHANNEL TO THE NEXT LEVEL
The Mobile Money Network (MMN) can today reveal that Carphone Warehouse (CPW) is extending its use of the Simply Tap instant mobile checkout functionality and will be rolling it out to customers in a number of innovative ways....more - 04 April 2012
eCommera conjures global expansion for Space NK Apothecary with online re-launch
Leading luxury beauty retailer, Space NK has re-launched its eCommerce operation on eCommera’s Commerce Platform as part of an ambitious plan to build its brand and revenues globally....more - 04 April 2012
Trinity Mirror launches Happli.co.uk lead generation campaign exclusively with Affiliate Window
The daily deals phenomenon is here to stay. With estimated revenues to hit £1 billion by 2016, Trinity Mirror Group aim to carve a slice by attracting loyal customers and fairly supporting local and national businesses with their recent launch of daily deals site “Happli”....more - 04 April 2012
Visa Europe Accepts Chapter Eight onto Brand New Visa Merchant Agent List
Website solutions business Chapter Eight has today become the first ecommerce provider to be accepted by Visa Europe as a Visa Merchant Agent....more - 04 April 2012
The Explosion of Mobile
Over the past few years, the world has witnessed the unprecedented
growth of smartphones, changing forever the way consumers shop and
browse....more - 02 April 2012
Venda to offer Locayta’s ground-breaking visual merchandising technology to clients
Global leader in SaaS-based commerce solutions, Venda, has announced a new partnership with leading online merchandising innovators Locayta.
...more - InThePress
- 26 April 2012
People comfortable with online shopping
Andy Mulcahy, head of communications at e-retail industry body IMRG,
argued that people are becoming used to ecommerce, no longer seeing it
as an alternative to high street shopping but treating it as an
extension to traditional bricks-and-mortar stores....more - 26 April 2012
Seal of safety developed for European e-commerce sites
James Roper, Chief Executive at IMRG said say that he was very keen to get more and more people using e-commerce outlets, not only in the UK, but across Europe.
...more - 20 April 2012
Online sales show healthy March rise
Andy Mulcahy, head of communications at IMRG, said: “We are very pleased to have broken out our m-Retail Index this month for the first time and, as already indicated by our Quarterly Benchmarking Index, the growth rates are exceptionally high at the moment....more - 18 April 2012
E-Retailers and Their Carriers Still Not Getting Delivery Right
Andrew Starkey,Head of e-logisitics at IMRG said:"Up to date market research around the Home Delivery market place, like that supported by Blackbay, plays a key role in helping us keep abreast of what consumers want and helps identify where e-retailers and their carriers need to work harder to meet those demands....more - Imrg
- 24 April 2012
IMRG Announce Categories for the e-Commerce Awards for Excellence 2012
IMRG have announced the full list of categories for the e-Commerce Awards for
Excellence 2012, the most prestigious industry awards scheme in the
event calendar....more - 24 April 2012
Trusted Shops and IMRG combine to create single European trustmark
Trusted Shops, Europe’s market leader for the accreditation of online
shops, is teaming up with IMRG (Interactive Media in Retail Group) the
UK’s industry association for e-retail and its ISIS (Internet Shopping
is Safe) trust scheme to create a standard European trustmark and
strengthen both initiatives....more - 19 April 2012
As e-retail market rebounds, mobile sales record extraordinary growth
UK consumers spent £5.8 billion online in March, the equivalent of £114 per person, according to the latest IMRG Capgemini e-Retail Sales Index. This equates to a year-on-year growth of 14% for the e-retail sector and a 9% increase on February....more - 16 April 2012
IMRG Supporting Online Category of Specsavers everywoman in Retail Awards
The Specsavers everywoman in Retail Awards have been uncovering and
shining the spotlight on inspirational female role models across the
retail sector for five years now, and this year IMRG are a supporter of
the Online Retailer of the Year category....more - March 2012
- Members
- 30 March 2012
Face-ID, Contactless Payments will never be the same again
Adyen, the fast-growing provider of next-generation Internet and mobile
payment solutions, has today announced that it is to launch the world’s
first facial recognition payment application, revolutionising existing
payment ecosystems....more - 29 March 2012
Lonely Planet Travels to Leading Performance Networks for Affiliate Activity
Leading travel information provider, Lonely Planet, has launched an affiliate programme with global performance networks Affiliate Window and buy.at in the UK and US markets.
...more - 29 March 2012
More than two-thirds of consumers have cut ties with a company after their data was mishandled
Research from database marketing firm Transactis shows responsible use of personal data is essential to gaining customer trust and maintaining loyalty....more - 28 March 2012
WorldPay Launches Discover Cards to Increase UK Acceptance
Streamline, part of the WorldPay group, and the largest provider of card
payment processing in the UK and Europe, has today given small and
medium sized businesses in the UK improved access to the spending power
of the large number of overseas visitors expected this year, by
launching Discover and Diners Club cards as a standard option to its
portfolio of payments....more - 28 March 2012
10CMS renamed Amplience to put its ‘one platform’ proposition in the spotlight
Amplience is the new name for 10CMS. The leading merchandising and commerce
content company has undertaken a total brand refresh and released an
updated merchandising platform, as it seeks to press home its advantage
around Touch, Multi-Screen and Social Commerce....more - 26 March 2012
City link rejects one-size-fits-all approach to better delivery for manufacturing SMEs
MANUFACTURING firms in Britain see their delivery company as a reflection of their company brand, a YouGov survey has revealed.
...more - 26 March 2012
Profitero Announces The Release Of The New Profitero Dashboard
The retail sector can now benefit from the very latest functionality of Profitero's competitor pricing web-based service with the release of our new Profitero dashboard, which was released today.
...more - 26 March 2012
MymCart signs deal with Affiliate Window as mobile commerce technology partner
MymCart has signed a deal with the UK’s largest perfomance marketing network Affiliate Window to become its mobile commerce partner.
...more - 23 March 2012
CyberSource comment: Verizon Data Breach Investigations Report
The PCI DSS section in this year’s Verizon Data Breach Investigations Report issued yesterday has some interesting findings relating to data breaches among merchants....more - 22 March 2012
The Perfect Cellar Uncorks Performance Marketing with Vintage Network Partner
Award-winning online wine merchant, The Perfect Cellar has exclusively launched their first ever affiliate programme with leading performance marketing network, Affiliate Window.
...more - 22 March 2012
TNT Post UK bags Tesco
TNT Post, Britain’s largest private postal operator, has been appointed by Tesco to manage one of the country’s largest mail contracts, handling up to 180 million items per year....more - 22 March 2012
Pennies with Zizzi’ scoops Real IT Awards top prize
Zizzi’s introduction of micro-donation scheme Pennies, the electronic charity box, beat high profile IT solutions to be crowned project of the year at the 8th Real IT Awards.
...more - 22 March 2012
Screwfix joins forces with electronic charity box to boost its fundraising for Everyman
Screwfix customers can now donate their spare change to raise awareness of prostate and testicular cancer through Pennies, the electronic charity box....more - 22 March 2012
International Expansion a Key Theme of Catalyst Europe
ChannelAdvisor, a global e-commerce platform provider that enables retailers to sell more across online channels, today announced that internationalisation will form......more - 21 March 2012
Affiliate Window Welcomes Spring with Al Fresco - A Home, Garden & Outdoor Event
On Wednesday, 11th of April 2012, London’s ‘secret garden,’ The Folly Bar will play host to leading performance marketing network, Affiliate Window’s second home, garden and outdoor event, Al Fresco.
...more - 21 March 2012
Mobile payments volume doubles over the last 6 months
Adyen, the fast-growing Dutch supplier of advanced solutions for online and mobile payments, has done research on the development of mobile transactions running through their platform....more - 21 March 2012
The LiquidShop Successful ecommerce Award launches for 2012
Sitemakers, the developers of the LiquidShop ecommerce platform, announce the launch of the 2012 LiquidShop Successful ecommerce award.
...more - 20 March 2012
arvato to be key sponsor at Soccerex
arvato Entertainment Europe the global
outsource experts have signed up to be a key sponsor at the Soccerex
European Forum in Manchester 28/29 March 2012....more - 20 March 2012
Click-Collect-and-Control with ByBox
Stuart Miller, Chief Executive and co-founder of ByBox, has rebutted
criticism that his company’s innovative locker solution is simply a
“workaround” to the problems of traditional deliveries....more - 20 March 2012
ByBox taking Note
Electronic box networks are doing to distribution what ATM's did to
retail banking - increased service, reduced cost. And just like ATM’s,
ByBox operate 7 days a week, 365 days a year....more - 19 March 2012
NEW FIGURES REVEAL ANOTHER BIG JUMP IN FASTER PAYMENTS
Britons sent two-thirds more money through Faster Payments in the last three months of 2011 compared to the previous year, according to the Payments Council’s latest quarterly statistical report.
...more - 19 March 2012
CITY LINK EXTENDS PRESENCE IN UK WITH NEW SAMEDAY LIVERIED VEHICLES
City Link, the UK’s premium express delivery company, has plans to further extend its Sameday presence in the UK with a fleet of dedicated liveried vehicles to support the operation.
...more - 15 March 2012
DX Group consolidates leadership position with acquisition of Nightfreight
DX Group Limited (“DX”), the UK & Ireland’s leading independent mail, courier and logistics network operator, has today completed the acquisition of Nightfreight....more - 15 March 2012
The AA Finds Roadside Assistance with Affiliate Window
The UK’s leading emergency response organisation, The AA has established an exclusive partnership with performance network, Affiliate Window.
...more - 15 March 2012
buy.at Proves the Value of Healthy Affiliate Programs
According to the most recent affiliate census, health, sport and fitness is the most popularly promoted sector within the performance marketing channel, with 41% of affiliates promoting advertisers within the vertical.
...more - 14 March 2012
Merchants Encouraged to Get Mobile by Google and The Mobank Group
Mobile technology company, The MoBank Group has been confirmed as a vendor for Google’s “Get Mobile” or GetMo initiative....more - 13 March 2012
Know your Cookie landscape within hours with a couple of days to initial compliance
Whether retailers like it or not the forthcoming EU Cookie Law is not
going to go away. It comes into effect on May 12 and the industry has to
be ready for it so preparation needs to be undertaken as soon as
possible....more - 13 March 2012
Profitero Named IBM Global Entrepreneur Of The Year 2012
Pricing intelligence firm Profitero has been announced the IBM Global
Entrepreneur of the Year at the IBM SmartCamp Global Finals in San
Francisco, California....more - 13 March 2012
How To Monitor Your Competitors' Online Private Label Prices Efficiently
Businesses need to watch what their competitors are doing with private
label and pricing to avoid losing out on market share to the
competition....more - 13 March 2012
6 Ways To Offer Free Shipping To Your Customers
Consumers are voting with their wallets and choosing eCommerce sites offering free shipping to their customers. For eCommerce operators considering offering such a perk to entice
customers, here are six free shipping scenarios for e-tailers to
consider....more - 13 March 2012
Profitero Welcomes News Of More Retailers Going Online In Ireland
Competitor price monitoring firm Profitero welcomes the news that
upmarket retailer Marks and Spencer will launch an Irish website this
spring. Profitero hopes this will encourage more Irish retailers to go
online to capture some of the growth in this area....more - 12 March 2012
Social networks and e-commerce : direct feedbacks from the e-shoppers
Between October and December 2011, YUSEO surveyed some 13,000 e-shoppers in Britain and 12,000 in France about their social network experiences and their online purchasing habits.
...more - 12 March 2012
The UK eCommerce Basket is worth over £3,370
UK online shoppers spent over £3,370 online in the last year, according to the 2012 WorldPay eCommerce Basket survey....more - 09 March 2012
arvato success at SMMEX
arvato-entertainment Europe the global outsource experts had fantastic success at SMMEX, their first UK sports exhibition....more - 08 March 2012
More online retailers embrace Pennies, the electronic charity box
Charitable micro-donations have received a boost as three new online
retailers add Pennies the electronic charity box to their websites.
Customers of Party Pieces, BuySpares and Contact Lenses Express are now
able to donate their ‘spare change’ to charity when making purchases
online.
...more - 08 March 2012
THE MOBANK GROUP ACCELERATES THE MCOMMERCE MARKET WITH MOPOWERED
The MoBank Group has today announced the launch of their MoPowered mCommerce service which it believes will significantly improve accessibility to mobile retailing for all merchants....more - 08 March 2012
PrismaStar Partners with SLI Systems to Bring Optimised Site Search Solutions
Today, PrismaStar is pleased to announce its partnership with SLI Systems, market leaders in e-commerce search and navigation technology whose customers include Interflora, Sock Shop & Purely Gadgets.
...more - 07 March 2012
2011 FRAUD LOSSES CONTINUE DOWNWARD TREND
The latest payment fraud losses for 2011, released today (7 March 2012) by the banking and card payments industry show that credit card, debit card and online banking fraud levels have fallen again.
...more - 07 March 2012
Manhattan Associates Named a Leader in 2012 Warehouse Management Magic Quadrant
Global supply chain optimisation provider Manhattan Associates, Inc. (NASDAQ: MANH) today announced that it is positioned as a leader in the 2012 Gartner, Inc. Magic Quadrant for Warehouse Management Systems....more - 06 March 2012
ChannelAdvisor Catalyst Europe to Focus on E-Commerce Education
London, UK – 6 March 2012 – ChannelAdvisor, a global e-commerce platform provider that enables retailers to sell more across online channels, today announced Catalyst Academy, a series of workshops and sessions......more - 01 March 2012
Realex Payments is announced as payment service provider for notonthehighstreet.com
The multi-award-winning online marketplace notonthehighstreet.com has
appointed Realex Payments as payment service provider for its business....more - 01 March 2012
Chapter Eight Processes Two Million Transactions
Award-winning ecommerce specialist Chapter Eight has processed more than
two million transactions on its ecommerce platform in advance of
expected targets....more - Imrg
- 23 March 2012
IMRG and MetaPack Launch UK Delivery Index to Track e-Logistics Trends
IMRG and MetaPack have launched a joint Index designed to enable the e-retail industry to track a range of key benchmark metrics for the first time; including parcel volumes, order values, delivery services employed and destinations served....more - 20 March 2012
February fallout for online following strong January
The latest figures from the IMRG Capgemini e-Retail Sales Index reveal that shoppers in the UK spent a total of £5.4bn online during February; up 10% on the same time last year, but representing a growth rate of just half that recorded in February 2011 (20%)....more - 13 March 2012
IMRWorld Extends its Global Fellowship Scheme for e-Retail Leaders
IMRWorld, the international arm of IMRG, has announced the expansion of
its global network of e-commerce leaders with the award of 28 new
honorary Fellowships....more - InThePress
- 21 March 2012
UK: Online Sales Growth Slows To Two Year Low
Tina Spooner, Chief Information Officer at IMRG, added: “Although growth in e-retail sales was lower than expected in February, it has to be considered in the context of the 20% rise seen in February 2011, so double-digit growth is still a positive result.
...more - 20 March 2012
Online sales growth slows in February
Tina Spooner,IMRG chief information officer at IMRG said: “Although growth in e-retail sales was lower than expected in February, it has to be considered in the context of the 20% rise seen in February 2011, so double-digit growth is still a positive result.”
...more - 01 March 2012
More than 5% of all online sales made via mobiles
Tina Spooner, Chief Information Officer at IMRG, said: “The rise in mobile sales for this quarter is massive, hitting 5.3 per cent of total e-retail sales up from 3.9 per cent in Q3. Although it was already growing rapidly, this actually marks an acceleration in pace....more - February 2012
- Members
- 29 February 2012
WorldPay to become the biggest China UnionPay online acquirer outside of China
WorldPay becomes the first acquirer in the US and Europe to enable merchants to sell directly to the booming Chinese market online....more - 29 February 2012
AffiliateTraction and buy.at Form Strategic Performance Marketing Partnership
Leading performance marketing agency, Affiliate Traction has joined forces with global affiliate network, buy.at to offer strategic affiliate marketing solutions for advertisers.
...more - 28 February 2012
AIB Merchant Services Wins Award at the 2012 European Merchant Payment Ecosystem Awards
AIB Merchant Services (www.aibms.com), a merchant acquiring joint venture between First Data Corporation and Allied Irish Banks p.l.c. announced that it won an award at the prestigious Merchant Payment Eco System Awards on Thursday 23rd February.
...more - 24 February 2012
EBS, Ogone’s subsidiary in India, wins major ecommerce award
EBS, the wholly-owned subsidiary of Ogone, specialists in online payment services, has been awarded the Best eCommerce Payment Innovation Award at the Indian eRetail Show 2012.
...more - 24 February 2012
arvato Entertainment Europe Launch into the European sports market
arvato Entertainment Europe the global outsource experts have launched into the European sports market. With over 50 years of continued success in the global film, music and gaming sectors arvato will bring its considerable expertise to help sports clubs, manufacturers, retailers and events maximise their commercial opportunities....more - 23 February 2012
Nordic ID RFID Zone comes to Retail Business Technology Expo
Nordic ID, one of the leading manufacturers of mobile computers and handheld terminals in Europe and pioneers in the use of radio frequency identification (RFID) technology,...more - 22 February 2012
Online retailers enjoy 36% increase in sales value with Venda platform
Venda, the world’s largest on-demand convergent commerce provider, today released its peak trading figures showing that despite the economic downturn retailers on the Venda platform have bucked the trend and increased their sales value by an average of 36%.
...more - 22 February 2012
Ukash launches in Denmark
Ukash, the international eMoney payment method, is now available throughout Denmark via one of the world’s most recognisable global brands, 7-Eleven.
...more - 22 February 2012
Red extends senior team to drive global growth
ReD, a leading specialist provider of fraud prevention and payment services, has extended its senior management team as part of a global strategy to drive growth across key geographical markets and sectors....more - 22 February 2012
Manhattan Associates Predicts Supply Chain Trends : Cost Reduction, Risk Mitigation and Contingency
Global supply chain optimisation provider, Manhattan Associates, Inc. (NASDAQ: MANH), is forecasting that supply chains will continue to be exposed to a growing set of unpredictable influences in 2012.
...more - 22 February 2012
Adyen introduces Risk Analytics for e-tailers
Adyen, the fast growing Dutch provider of internet and mobile payment solutions, today launches the Risk Analytics tool, allowing online retailers to optimize the balance between preventing fraud whilst allowing good-faith customers.
...more - 22 February 2012
Usability is key to Brand Experience of e-commerce site
For the past year or so, ecommerce sites have all been focused on content: do they have a blog; do they have the right pictures; are they stocking the right products with the right descriptions?
...more - 22 February 2012
WorldPay Offers BOKU as a Mobile Payment Method to its Global Merchant Network
BOKU, Inc., announced today that leading Payment Service Provider (PSP) WorldPay has selected BOKU as its global mobile payments partner, integrating BOKU’s payments platform into its payment network.
...more - 21 February 2012
Charles Clinkard Wins Best Multiple Retailer
Charles Clinkard, an independent retailer of shoes online and on the high street, has won Best Multiple Retailer at the Independent Footwear Industry Awards.
...more - 20 February 2012
Patrice Bendon joins Transactis to help take its home shopping offering to a wider market
Consumer insight company Transactis has hired database marketing specialist Patrice Bendon as Head of Business Development to help bring the company’s mail order and ecommerce expertise to a wider retail marketplace....more - 20 February 2012
eCommera focuses on mobile offering with appointment of former Symsource CEO
eCommera, a pioneering provider of intelligent eCommerce trading solutions, has strengthened its in-house mobile commerce solution offering with the appointment of Omid Rezvani as Director, Mobile Commerce Solutions....more - 17 February 2012
Hitachi Capital Consumer Finance Announces Record Month
Hitachi Capital Consumer Finance, the UK's number one finance provider
of point of sale (POS) credit solutions, today announced a record month
in January, reporting almost £100 million of lending and is well on its
way to write £1 billion of new business to support the retail sector in
2012....more - 17 February 2012
Mr & Mrs Smith’s romantic getaways stay rosy this Valentine’s Day with help from PayPoint.net
The run up to Valentine’s Day has proven exceptionally demanding for boutique and luxury hotel specialists, Mr & Mrs Smith, with transactions processed through PayPoint.net up a starry-eyed 28 per cent....more - 16 February 2012
SKUUUDLE LAUNCHES ONLINE TOOL TO HELP RETAILERS MAXIMISE MARGINS
Skuuudle, a specialist in competitive intelligence and price automation – has launched a new, state-of-the-art dashboard service that enables online businesses to increase margins at the touch of a button....more - 15 February 2012
Event agency’s online site is just the ticket thanks to SecureTrading
Ticketline UK, a Cardiff based independent ticket agency and tour operator has chosen SecureTrading, the UK's leading independent payment processor, to process its online payments, and provide its customers with first rate customer service especially during peaks in demand....more - 14 February 2012
DOMINO’S PIZZA’S CUSTOMERS MAKE A MILLION MICRO-DONATIONS TO CHARITY
Domino’s customers have shown that they are all heart by rounding up the price of their orders, a cool one million times, and donating their ‘spare change’ to charity through Pennies, the electronic charity box.
...more - 14 February 2012
Realex Payments announces managed services partnership with HSBC Merchant Services
Realex Payments announced today that it has been selected as the payment gateway partner for HSBC Merchant Services.
...more - 13 February 2012
Ukash now available throughout whole of Argentina
Ukash, the international e-commerce cash payment method, has announced consumers across the whole of Argentina will now be able to use their cash online with Ukash.
...more - 10 February 2012
The Co-operative Motor Group Short-Listed for Best Digital Initiative
A mobile-optimised website designed by award-winning agency Chapter Eight has been short-listed in the AM (Automotive Management) Awards for Best Digital Initiative.
...more - 09 February 2012
Waitrose selects Criteo for Online Advertising drive in 2012
Criteo, the global leader in performance display advertising, today
announced that Waitrose has selected its industry leading solution for
implementation on its website, Waitrose.com....more - 09 February 2012
Fashion Focus – Where Style Meets Substance
The evening of March 1st will see leading performance marketing networks
Affiliate Window and buy.at host its second Fashion Focus event at
London’s 5* Grange Tower Bridge Hotel.
...more - 07 February 2012
New Ecommerce Website for London Accessories Designer
Award-winning ecommerce specialist Chapter Eight has announced the
launch of a new website for London-based designer accessories brand
Liliyang....more - 06 February 2012
Research Identifies Top 10 ‘Good Practices’ For Multi-Channel Retailing
Research by the Cranfield School of Management, conducted in association with Manhattan Associates (NASDAQ: MANH), has identified 10 ‘good practices’ for retailers operating across multiple channels.
...more - 06 February 2012
Retailers in Data Breach Firing Line
A report into cyber risks published by specialist insurance broker
Lockton predicts that it is only a matter of time before a major UK
retailer suffers a serious data breach....more - 06 February 2012
Catalyst Amazon announce approved
ChannelAdvisor, a global e-commerce software provider that helps retailers sell more across online channels, today announced that Amazon’s Director of Merchant Services Chris Poad is to......more - 02 February 2012
Manhattan Associates: VF Corporation gains nearly 100% inventory accuracy
VF Corporation is a multi-billion dollar apparel industry powerhouse with a diverse, international portfolio of brands operating through 30 distribution centres (DCs) that manage 1,400 suppliers, 47,000 retailers and 786 stores....more - 01 February 2012
The Cornish Fishmonger streamlines deliveries with web innovation from NetDespatch
Intelligent web software from NetDespatch is streamlining the despatch of fresh fish from Wing of St Mawes’ new online store, saving up to twelve hours of manual data entry a day during peak periods....more - 01 February 2012
Bazaarvoice and the Center for Generational Kinetics Release New Study on How Millennials Shop
Millennials – currently in their mid-teens to mid-30s – will have more spending power than any other generation by 2017.
...more - 01 February 2012
Bazaarvoice and Buddy Media Partner to Link Customer Engagement Across The Web
Bazaarvoice, a market leader in bringing the voice of the customer to
the centre of business strategy for more than 700 global clients, and
Buddy Media, the social enterprise software of choice for eight of the
world’s top ten global advertisers, today announced a partnership to
help brands integrate online customer conversations in their social
media campaigns....more - Imrg
- 29 February 2012
Percentage of Online Sales through Mobile Devices Breaks 5% Barrier
The popularity of shopping through mobile devices is continuing to grow
at remarkable speed, with sales through mobile devices penetrating the
5% barrier of total e-retail sales for the first time....more - 23 February 2012
Hot Shops List: February 2012
As expected, this was a strong quarter for the travel brands with the five fastest movers of the last three months all coming from the travel sector. Much like last year it was the multichannel travel agencies First Choice, Thomas Cook and Thomson that were the fastest-growing travel sites, although the airlines easyJet, Ryanair and British Airways all rose in the rankings as well....more - 17 February 2012
Determined Start to 2012 for Online Retailers
The latest figures from the IMRG Capgemini e-Retail Sales Index reveal
that shoppers in the UK spent a total of £6 billion online during
January, equivalent to £118* per person. This reflects a year-on-year
growth of 16%....more - 07 February 2012
Online, mobile and brand reputation is increasingly important for UK travellers
Online, mobile and brand reputation is increasingly important for UK
travellers, according to the latest eCustomerServiceIndex results from
eDigitalResearch and IMRG....more - InThePress
- 27 February 2012
Boxing Day 'provides biggest shopping day of 2011
Tina Spooner, chief information officer at IMRG, noted that a challenging economic climate has had an impact on all sectors of online retail, including the traditionally buoyant travel sector....more - 24 February 2012
Christmas sales and travel spark shoppers’ online interest
Tina Spooner, chief information officer at IMRG, said: “These figures are consistent with what we’re seeing from the IMRG Capgemini Index, where sales in January for the travel sector were up 16% year-on-year, following what was a challenging year in 2011 for the online travel industry....more - 21 February 2012
Website navigation - every detail counts
Andrew McClelland, chief operating officer of IMRG said "A retailer's go-to-market proposition may be very different from the competition but navigation glitches, poor site usability, bad imagery and deficient product descriptions will turn a customer off before they even start to worry about your delivery proposition,"
...more - 17 February 2012
UK online sales rise 16% in January
Tina Spooner, Chief Information Officer at IMRG, argued that the statistics show that prolonged discounting during December lessened the effect of the January sales period, and also pointed to evidence that the once high-growth online clothing sector seems to be slowing....more - 10 February 2012
Food and grocery merchants are "lacking some efficiency" online
IMRG chief operations and policy officer Andrew McClelland warns that a poor website can put customers off even before they consider other factors relating to the purchase....more - January 2012
- Members
- 31 January 2012
De Vere Group cuts costs and enhances customer service with online payment solution
De Vere Group, operator of hotels, conference & training venues, golf clubs, luxury lodges and many other facilities across the UK, has implemented a solution from SecureTrading, the UK’s leading independent payment processor, to enable fast and secure online card payment services across its booking engines and websites.
...more - 31 January 2012
Senate Seat for Starfish 360
In recognition of its expertise a North West company has become the
first mobile commerce and marketing consultancy to be invited to join as
a prestigious Senate Member for the UK’s authoritative voice on
e-retail....more - 27 January 2012
The UK Cards Association Publishes 2012 Annual Report
Today The UK Cards Association publishes its 2012 Annual Report, highlighting its key activities....more - 26 January 2012
DX opens parcel sorting and distribution centre in Warrington to cater for expanding online market
DX Group, the UK’s largest independent logistics network operator, has
opened a state of the art parcel sorting and distribution centre in
Warrington to meet demand from the fast-growing online retail sector for
secure delivery services....more - 26 January 2012
eCommera has launched 17 web and mobile sites for Clarins Group
eCommera, a leading provider of intelligent multi-channel ecommerce
trading solutions, has made a rapid start to 2012 by launching the
Clarins France online site, joining the 17 sites for brands within the
Clarins Group that were launched in 2011....more - 25 January 2012
Optimal Payments and Desjardins Announce Successful Launch of NETBANX Online Payment Gateway
Optimal Payments, a global provider of online payment processing services, and Desjardins announced today the launch of a fully customized version of Optimal’s NETBANX® gateway services to Desjardins merchants (www.desjardins.com)....more - 25 January 2012
Performance Marketing is Trendy for Online Fashion Retailers
A research study conducted by the Interactive Media in Retail Group (IMRG) reported that the online fashion retail industry demonstrated exponential growth – an astonishing 2,000% – from 2001 to 2011.
...more - 25 January 2012
The Entertainer customers donate £100,000 to charity through micro-donations
Customers at The Entertainer have raised over £100,000 for charity in just six months by donating their electronic ‘spare change’.
...more - 25 January 2012
iForce despatches good retail news
iForce has announced another highly successful year, continuing its strong growth path as the company continues to lead the way in providing online retail fulfilment (known as e-fulfilment) and returns processing for its clients.
...more - 23 January 2012
Callcredit unveils new Home Move Triggers alert service
Callcredit Marketing Solutions has today unveiled a new service that
will help marketers tap into the lucrative home mover market....more - 23 January 2012
Customers Punish Brands for Poor Online Transaction Review
Accertify, a leading fraud
prevention and risk management provider, recently commissioned a study
of “connected” UK adults – those with access to both a smartphone and a
web-enabled computer – to learn more about how consumers perceive and
are affected by online fraud....more - 19 January 2012
GlobalCollect’s Customers Confirm Company’s Leading Position in eCommerce Payment Services Industry
In its annual 2011 Customer Satisfaction Survey, GlobalCollect – the leading provider of online payment services in the eCommerce market - received high satisfaction rates from its clients.
...more - 19 January 2012
Marks & Spencer sees over 400% increase in customer reviews since launching email campaign
Marks & Spencer (M&S) has seen a 427 per cent increase in customer feedback submitted on its website since incorporating Bazaarvoice’s customer reviews functionality into its post-purchase email campaigns....more - 18 January 2012
Malév Takes Off with GlobalCollect to Boost Online Booking Service
Malév, the national airline of the Republic of Hungary, has partnered
with GlobalCollect, the world's premier payment service provider of
local e-payments, to facilitate online payments worldwide....more - 17 January 2012
Prolog publishes its survey on e-retailers
Prolog, Britain’s largest privately owned outsourcing and logistics
services company, with sites in Sudbury, Suffolk and Annesley,
Nottinghamshire, has carried out and now published a survey on 31
individual e-retailers to establish how e-fulfilment is conducted
throughout the UK and the fulfilment service experienced by their
customers....more - 12 January 2012
Warren Evans Handcrafts Online Strategy to Include Performance Marketing
Handcrafted wooden beds manufacturer, Warren Evans
has introduced performance marketing to its online strategy through the
launch of its first ever affiliate programme, exclusively with leading
network, Affiliate Window....more - 11 January 2012
Valve Rewards Outstanding GlobalCollect Service with Contract Renewal
Valve, the leading international
online gaming platform, extends existing partnership with GlobalCollect,
the world’s premier payment service provider of local e-payments, to
process all online payments worldwide....more - 11 January 2012
UC Group moves online security to a new level with acquisition of Cognosec GmbH
UC Group has acquired Cognosec GmbH in a bid to extend its global
information security services for the online business community.
...more - 10 January 2012
New Bazaarvoice Quarterly Conversation Index Pinpoints Trends to Watch in 2012
Bazaarvoice today released its second quarterly Conversation Index that illuminates who is talking, what they’re telling each other, and how it matters to brands and entire industries....more - 10 January 2012
Outside the BOX thinking creates perfect platform for software success
An entrepreneurial order fulfillment company is experiencing rapid business growth through a partnership with a leading software provider. Hinckley-based BOXstation is one of only a few UK companies serving the growing market of online shops selling by any combination of their own websites, eBay and/or Amazon....more - InThePress
- 26 January 2012
Facebook urges clearer understanding of social commerce
Andrew McClelleand, director of operations at online retailer trade body the IMRG, said that there is not widespread anticipation of using social storefronts as a mass distribution channel and that the interest in Facebook was “as an engagement channel”....more - 25 January 2012
Karl Lagerfeld launches online-exclusive fashion range
Andy Mulcahy said "High-end fashion retailers are experiencing the strongest growth,"
...more - 20 January 2012
UK shoppers spent more online in 2011
James Roper, chief executive of IMRG, said: “The December results are incredibly impressive as the growth for the same period in 2010 was 25%, meaning it had to climb from a very high base. Despite the fact that consumers are finding themselves with less and less disposable income, the e-retail market keeps defying the general retail trend to record double-digit growth....more - Imrg
- 24 January 2012
December BeCommerce Capgemini e-Retail Sales Index sales up 24% y-on-y
In December the BeCommerce Capgemini index recorded a strong upward trend to reach 170 pts. This is the highest index score in 2011. It grew 24% year-on-year, and closed the year on a peak demonstrating a positive growth in the e-retail sales market in Belgium....more - 19 January 2012
Strong Finish to 2011 for Online Sales
The latest figures from the IMRG Capgemini e-Retail Sales Index reveal
that shoppers in the UK spent a total of £7.9 billion online during
December. Sales were up by 16.5% on December 2010, with the Index value reaching a
record high....more - 12 January 2012
IMRG partners with Online Marketing Show, part of Marketing Week Live.
IMRG partners with Online Marketing Show in 2012 with a focus on Payments, Fulfilment and Fraund Prevention. ...more - 11 January 2012
IMRG enters into strategic partnership to help retailers comply with new cookie law
IMRG has partnered with Cookie Reports Limited to help its members
comply with the EU’s new online privacy law, the so-called “cookie
directive”....more - 10 January 2012
Tablet use doubles over Christmas period
Tablet use over Christmas Day and Boxing Day in 2011 doubled compared
with 2010, as 8% of consumers now use these devices as their main means
of getting online, according to the annual Christmas activity survey
from eDigitalResearch and IMRG....more - 09 January 2012
IMRG PAVILION AT RETAIL BUSINESS TECHNOLOGY EXPO
IMRG are an official show supporter and work closely with the organisers to produce the independent seminar programme for the Multichannel Theatre. New for 2012, a dedicated pavilion has been created for IMRG and its members and is situated close to the Multichannel Theatre....more