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Press Archive

April 2013
Imrg
29 April 2013
Survey finds 4G will accelerate mobile shopping
Just over one third (34%) of smartphone owners will be ‘very likely’ or ‘likely’ to purchase more items from their mobile device thanks to 4G technology and faster internet connections, according to the latest eCustomerServiceIndex survey of 2,000 consumers from eDigitalResearch and IMRG....more
24 April 2013
eCommerce Awards for Excellence open for entries
The eCommerce Awards for Excellence are the only awards of their kind in the UK and the highlight of the year for the e-commerce industry. Now entering its 5th year the awards continue to bring together the e-commerce industry to celebrate the UK’s leaders in e-commerce innovation....more
18 April 2013
The Explosion of mobile: infographic
For over three years now, eDigitalResearch and IMRG have been tracking the growth of the mobile market in the UK and documenting changes and emerging trends. Both firms have an unprecedented amount of data and expertise and are now sharing the latest consumer results in the second Explosion of Mobile Infographic to help brands better understand the future of the channel....more
16 April 2013
Cold weather no barrier for online shoppers in March
According to the latest results from the IMRG Capgemini e-Retail Sales Index, online shoppers were not put off from making purchase decisions by the freezing weather in March, as online retail sales rose 16% year-on-year.
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Members
26 April 2013
FACT-Finder offers deeper eCommerce insight with launch of Customer Excellence Programme
Leading European search and navigation specialist FACT-Finder has launched a range of in-depth consulting services aimed at helping retailers optimise the performance of their online stores....more
26 April 2013
Top Logistics, Transport & Supply Chain Employers come together to create innovative Smart Business
An unprecedented number of major employers spanning the logistics, transport and supply chain sectors have collaborated to form the Smart Business Academy and lead a sector-wide bid for Employer Ownership of Skills funding.
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25 April 2013
Adyen Shuttle to Process Mobile Point-of-Sale Payments at TNW Conference 2013
Adyen, the global payments solutions company, has announced that Shuttle, its popular chip & PIN mobile point-of-sale solution, has been selected to process mobile point-of-sale ticket sales at TNW Conference 2013, The Next Web’s flagship European conference in Amsterdam. Shuttle will also be used to process payments for food and beverage purchases at the conference, which is attended by around 2500 visitors and all the hottest startup companies globally between 25 -26th April 2013.
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24 April 2013
hybris Delivers Integration with Adobe Marketing Cloud available through hybris Extend
Hybris, the world’s fastest-growing commerce platform provider ranked “leader” by both principal analyst firms, today announced that Adobe® Analytics, a key component of Adobe Marketing Cloud, has been integrated with hybris Commerce Suite to enhance digital marketing including measurement, segmentation, targeting and optimisation.
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23 April 2013
Ukash receives queen's award for enterprise for third year running
Ukash, the global e-money network, has been honoured in the Queen’s Awards for Enterprise for the third consecutive year for its outstanding contribution to International Trade....more
22 April 2013
British clothing designer Tiffany Rose wins Queen’s Award for Enterprise
British fashion designer Tiffany Rose Ltd has been named as the winner of a Queen’s Award for Enterprise 2013, in recognition of outstanding international sales of its British designed and manufactured special occasion maternity wear brand.
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19 April 2013
68% of Online Retailers now offer Next Day Delivery
London, England – 19th April 2013, MICROS, the leading provider of enterprise technology solutions to the retail and hospitality industries worldwide, today announces the launch of the 2013 Online Retail Delivery Report.
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18 April 2013
Virtual fitting room provider Fits.me takes £5m in Series A funding
Fits.me today announced total Series A investment in the company of close to £5 million. Series A investment has been subscribed by existing investor SmartCap, with new participation from Conor Venture Partners, Fostergate Holdings Limited and The Entrepreneur’s Fund....more
18 April 2013
eBay Announced as Title Sponsor and Keynote Speaker at ChannelAdvisor Catalyst Europe
ChannelAdvisor, a leading provider of cloud-based ecommerce solutions that enable retailers and manufacturers to increase global sales, today announced that eBay, the UK’s largest online marketplace, will return as the Title Sponsor and keynote speaker at Catalyst Europe, being held the 3-4 of June at London’s exclusive Park Plaza Westminster Bridge....more
17 April 2013
Most online retailers see false ‘lost goods’ claims as a threat but few have strategy to cope
Vast majority of etailers believe fraudsters are siphoning off profits but firms have yet to confront the issue, research from Retail Knowledge and Transactis shows.
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16 April 2013
WorldPay and Intershop partner to deliver complete eCommerce solution
WorldPay and Intershop, a leading provider of eCommerce solutions have today announced a partnership which will see WorldPay’s payment gateway and risk services integrated with the Intershop 7 platform....more
16 April 2013
Multi-Million Pound Investment in New Hub
Leading consumer delivery specialist Hermes is investing in a new purpose built, 15,000 square metre, state of the art parcel distribution hub in Warrington to support the spectacular growth the company has experienced over the past few years. The new £25 million hub will have a capacity of around 560,000 parcels a day – almost 3 times that of Hermes’ existing site in Warrington – and will create 60 new jobs.
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15 April 2013
Mobile barcode tech from NetDespatch speeds in store collections for CollectPlus
NetDespatch has developed an innovative new barcode service for use on mobile devices to make it easier for customers to collect parcels from in-store collection points. Online shoppers are automatically sent a unique barcode embedded in an email or text message when their purchases arrive in their chosen pick-up location. This barcode is then scanned by the shopkeeper on collection, significantly reducing transaction time at the till, securely identifying the parcel, and ensuring that the person collecting the parcel is authorised to do so....more
10 April 2013
Investment signifies Credorax’s entrance into Japan’s Card-Not-Present (CNP) arena
Credorax, the Smart High-Tech Acquirer for online merchants and Payment Service Providers (PSPs), today announced that the company has received an investment from Mobile Internet Capital, Inc.
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08 April 2013
New Product Guide and Video from Woodway UK
Woodway UK have just launched their new Packaging Product Guide. With eight easy to navigate sections, split by dividers, this new collateral highlights the extensive range of products offered by Woodway....more
04 April 2013
Mobile Fraud Survey Shows Differing Approaches as Retailers Brace for Mobile Surge
– A recently released survey shows retailers and payment industry professionals universally believe mobile revenue will continue to grow substantially, with projections varying considerably by industry and company size. These segments also approach mobile payments and fraud protection differently from one another, according to the Mobile Fraud Survey conducted by Kount, Inc., The Fraud Practice LLC, and CardNotPresent.com.
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02 April 2013
RED AND FIS TO DELIVER FRAUD MANAGEMENT SOLUTIONS IN FAST GROWING LATIN AMERICAN MARKETS
ReD, a leading global provider of fraud prevention services, has announced that it has signed an agreement with FIS™, the world’s biggest provider of banking and payments technology, to provide enhanced fraud management solutions in Latin America and the Caribbean.

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02 April 2013
Tracesmart announces Email address database now live in TraceIQ v2.3
Continually enhancing its product range, consumer intelligence provider Tracesmart has announced the launch of version 2.3 of its flagship tracing and investigation software; TraceIQ. This latest release incorporates an email database which powers a reverse search function that will allow its users to locate a person’s contact details from an email address.
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InThePress
16 April 2013
Cold March springs bonanza for online retailers
"In 2012 for example, we saw the wettest April on record and the online clothing sector was badly impacted, recording its lowest ever growth of 1%," said IMRG's chief operations and policy officer Andrew McClelland.
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March 2013
Members
28 March 2013
GlobalCollect Releases Quarterly International Video Gaming Payments Intelligence Report
Original research shows critical importance of alternative payment methods for monetizing free-to-play games, accounting for 37% of revenues....more
28 March 2013
Ingenico announces an agreement for the acquisition of Ogone
Ingenico, leading worldwide provider of payment solutions, today announced it has reached an agreement in principle with Summit Partners to acquire Ogone, the leading pan-European online payment services provider for an enterprise value of € 360 million....more
28 March 2013
Kount Adds TeleSign Phone Authentication and Data to Award-Winning Fraud Platform
Kount, an industry-leading provider of fraud detection and prevention technology, and TeleSign, Internet security and authentication leader, today announced the integration and availability of TeleSign products in the Kount platform. Kount Complete now integrates TeleSign phone data and authentication products, enabling merchants to access multiple fraud signals within a single view....more
28 March 2013
hybris First to Power All Channels from Single Commerce Platform
hybris, the world’s fastest-growing commerce platform provider ranked “leader” by both principal analyst firms, announces today the latest major release of the hybris Commerce Suite—the first commerce platform to give B2B and B2C organisations true omni-channel capabilities on a single technology stack....more
28 March 2013
payworks and Credorax team up to provide full service Chip and PIN payment solutions
payworks, a provider of a white label mobile payment processing platform for payment providers, and recent Merchant Payments Ecosystem award winner, today announced that it has selected Credorax as an acquirer for its Chip & PIN mobile payment processing platform....more
28 March 2013
Online Retailer Occa-Home Announces Top Board Appointment
Following investment from retail specialists and ASOS backers, The William Currie Group, online designer home-wares retailer Occa Home today announced the appointment of Robert Willett to the Occa Home Board....more
28 March 2013
Online Home Interiors Retailer, Occa Home, is Shortlisted for PayPal Etail Awards 2013
Occa Home, the fast growing online interiors website, was today named as a finalist in The Paypal Etail Awards 2013. The awards, presented by Drapers and Retail Week, recognise the very best online retail has to offer. "This year the quality of entries was better than ever so being shortlisted is a great achievement," said Laura Dalton of Emap, the event organisers....more
28 March 2013
Fits.me moves into top gear with bold new Virtual Fitting Room
Solving the ‘online fit’ problem became easier for clothing retailers today with the launch of Fits.me’s all-new virtual fitting room and its brand new Fit Advisor size recommendation engine....more
26 March 2013
Group Buying Ahead of the Mobile Curve
It is no secret that mobile commerce has shown considerable growth over the past couple of years. In this time, Affiliate Window has seen a staggering increase in traffic and transactions across the network occurring on a mobile device. While we have seen a number of advertisers within the retail arena benefit from developing their mobile presence, one sector that has really lent itself to mobile commerce is group buying....more
22 March 2013
CitySprint launches the UK's first same day delivery booking and tracking app, ‘MyCourier’
CitySprint, the UK’s largest same day distribution company, today announces the launch of its new app, ‘MyCourier’, which enables credit card users and account customers to manage their same day deliveries in real time, anytime, anywhere....more
21 March 2013
Tracesmart receives DataSeal stamp of approval
Tracesmart further demonstrates its commitment to data security and management with the addition of the DataSeal award. The leading consumer data specialist has substantiated its high standards in Information Security Management System (ISMS) following confirmation of its DataSeal stamp of approval to accompany its ISO27001 certification achieved in 2010....more
21 March 2013
Accordance joins IMRG, the e-commerce association
Accordance, the VAT consultancy which specialises in VAT related to the e-commerce industry, has joined IMRG, the industry association for online retail. IMRG supports the development of e-commerce strategy; promotes best practise within the industry and aims to maximise the profitability of its members businesses by making sure its members are fully aware of both the UK and international markets; and put members in touch with relevant solution providers which can help nurture their business to enable them to expand into new territories.
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19 March 2013
GlobalCollect expands Asia Pacific presence in support of booming e-commerce market
Company establishes office in Shanghai and announces plans for further expansion in Beijing, Japan and Australia to support regional customer growth
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19 March 2013
RED INTEGRATES DISCOVER’S VERIFY+ WEBSERVICE TO DELIVER ENHANCED CUSTOMER AUTHENTICATION SERVICE THR
ReD, a leading global provider of fraud prevention and payment services, has collaborated with Discover to provide customers of its ReD Shield® real-time fraud prevention service with a direct interface to the Discover Verify+ WebService, for purchase data authentication. ReD Shield is the first online fraud prevention service to incorporate this functionality.
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18 March 2013
Software as a Service solutions underpin booming growth at NetDespatch
Marlow, UK, 18 March 2013 – NetDespatch, a leading supplier of IT integration solutions for postal and parcel carriers, has continued to buck the economic trend after announcing that transactions using its web services once again doubled in 2012.
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15 March 2013
Can we Kount on your vote?
US based online fraud prevention specialist Kount needs your vote. Kount’s award winning patented service Kount Complete™ has been nominated for Best Overall Fraud Solution at the 2013 Cardnotpresent.com awards.
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15 March 2013
hybris and Royal Cyber Form Strategic Global Alliance
hybris, the world’s fastest-growing commerce platform provider ranked “leader” by leading global analyst firms, today announced that it has formed a strategic global alliance with Royal Cyber, a modernised e-business solutions provider specialising in software deployment. The partnership will bring together Royal Cyber’s worldwide expertise in the provisioning of innovative, customised e-business solutions with the market-leading hybris Commerce Suite. Benefitting from hybris’ B2B and B2C expertise, Royal Cyber customers will also profit from hybris Commerce Accelerator, enabling them to have their online stores, information systems and sales portals fully operational in as little as four months, providing a faster time to value....more
15 March 2013
Myhermes achieves significant annual growth with doubling of parcel volumes
myHermes, the online delivery solution for eBay Powersellers, Amazon Marketplace sellers, retailers and consumers, experienced a strong 12 months with the number of parcels handled by the online delivery service more than doubling to 3.6 million. The volume was boosted by the launch of myHermes ParcelShop as well as the increasing number of retailers using myHermes as a reverse logistics solution for the return of unwanted online purchases....more
15 March 2013
Tracesmart and Mortascreen form partnership to launch new suppression file
Smartdepart, a new gone away suppression product is being launched to offer marketers a verified, more cost effective solution to identify with customers and prospects that have moved house....more
15 March 2013
New UK eCommerce Report Helps Retailers Optimise Order Acceptance
The survey of 200 UK merchants revealed clear opportunities for businesses to identify and convert valid orders faster, whilst further streamlining their manual review processes. According to the report, retailers reject a significant proportion of eCommerce orders, some of which may be valid. Furthermore, merchants reported that, on average, they manually review a quarter of eCommerce orders; however they ultimately accept over two thirds of these transactions.
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13 March 2013
HERMES CHOOSES CARTWRIGHT FOR IMPROVED FUEL ECONOMY
Hermes, the leading UK consumer delivery specialist, has recently ordered 300 Fastback trailers from Cartwright. The new 13.6 metre Fastback trailers are part of a fleet replacement programme and have been selected to improve fuel consumption, reliability and help reduce Hermes’ carbon footprint and impact on the environment....more
12 March 2013
eClerx to Take Stage with Dell & House of Fraser at Retail Week Live 2013
eClerx, a leading Knowledge and Business Process Outsourcing company providing operational support, data management and analytics solutions to 50+ Global Fortune 1000 clients, will present at the prestigious Retail Week Live 2013 along with Dell and House of Fraser on Thursday March 14, 2013 at 2pm GMT
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11 March 2013
Charity Micro-donations get a MICROS sized boost
Leading information technology solutions provider MICROS Systems, Inc have today announced that they have joined the Pennies movement. The hospitality and retail industries specialist are including Pennies, the electronic charity box, in future releases of their Retail-J POS software, which will enable many more organisations to offer the micro-donation option to their customers....more
08 March 2013
New Bronto software solution helps retailers drive revenue with highly personal remarketing
Bronto Software has launched updates to its leading marketing platform for commerce that enable retailers to import past-purchase data from any e-commerce or order system and create relevant marketing campaigns that deliver more revenue and customer loyalty. The new functionality allows marketers to utilise prior order information, including the specific products purchased online or in-store, to inform customer analysis, segmentation, marketing and reports. Past-purchase data is integrated with the core functions of the Bronto Marketing Platform so marketers can quickly build segments and execute and track more effective campaigns.
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07 March 2013
hybris Software Raises $30 Million Investment from Meritech, Greylock and Huntsman Gay
Hybris, the world’s fastest-growing commerce platform provider ranked “leader” by both principal analyst firms, today announced that it has secured a $30 million investment from Meritech Capital Partners, Greylock Israel, both new shareholders in the company, and existing investor Huntsman Gay Global Capital (HGGC), which has been the company’s largest investor since 2011.
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07 March 2013
Ensighten’s Latest Tag Management Products Deliver Advances For Marketing Optimization for Ice.com,
Ensighten, innovator of Real-Time™ Tag Management Systems, is rapidly advancing marketers toward their goal of precisely targeted presentation of information and offers for website visitors through scalable and effective use of advanced optimization tools.
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06 March 2013
Akamai Releases Third Quarter 2012 'State of the Internet' Report
More than 680 million unique IP addresses connected to Akamai Intelligent Platform. Observed attack traffic originated from more than 180 countries or regions. Observed Distributed Denial of Service attacks against banking industry reached total traffic levels of 65 Gbps. High broadband (>10 Mbps) adoption reached 11 percent and broadband (>4 Mbps) adoption reached 41 percent globally
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06 March 2013
WorldPay has today announced the acquisition of the YESpay group of companies.

The combined service will allow WorldPay and YESpay merchants to offer omni-channel shoppers with a single payment service operating in-store, online and on mobile. Using YESpay’s technology, WorldPay will offer its UK merchants a complete payment service, including acquiring, card processing and payment terminals integrated with point of sale systems.
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05 March 2013
Skype expands collaboration with WorldPay to offer QIWI services to customers in Russia
WorldPay and Skype have today expanded their relationship to process payments using QIWI services in the Russian market. The agreement means that WorldPay will enable Skype to offer Russian customers the ability of pay via QIWI. Russian users can now purchase Skype Credit by initiating a payment directly using QIWI on the “Buy Skype Credit” payment webpage via WorldPay's Corporate Gateway. Offering QIWI Wallet Payment processing will allow Skype to offer customers in the Russian market locally preferred payment types increasing the potential revenue opportunities. QIWI is one of over 200 alternative payments that WorldPay processes globally.

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05 March 2013
Ensighten Partners with iJento To Accelerate High-Resolution Digital Intelligence for Marketers
Partnership reduces the time to obtain actionable insights from customer behavior to drive better customer engagement and marketing performance — bringing advanced digital intelligence within reach of every online business....more
Imrg
14 March 2013
Online Retail Growth Steady, but Mobile Trends Developing
There was a steady performance for the online retail market in February as sales rose 13% year-on-year, according to the IMRG Capgemini e-Retail Sales Index. This is broadly in line with our forecast for the year as a whole (12% growth)....more
14 March 2013
EMOTA commits to drive borderless digital commerce in Europe
EMOTA, the European Multi-channel and Online Trade Association, in cooperation with the eShow Barcelona, today hosted the International E-Commerce Forum in Barcelona, which attracted more than 100 delegates representing e-commerce pure players, multi-channel retailers and distance sellers from several European countries, to discuss and share the secrets of successful cross-border trading and debate the core issues that will define and shape Europe’s digital commerce agenda....more
11 March 2013
How Can Retailers Succeed in the Digital Decade?
How can retailers succeed in a retail environment where they are being forced to adapt swiftly due to the impact of relentless social and technological change? IMRG have produced a free-to-download report focusing on the range of opportunities available for retailers who are willing to embrace the digital decade....more
07 March 2013
IMRG teams with the National Business Awards to find the UK’s best Digital Businesses
IMRG is working with the National Business Awards to support its 2013 campaign to find Britain’s best Digital Businesses and celebrate their contribution to the economy in the run up to the twelfth annual awards ceremony to take place in November....more
07 March 2013
Cross-border Online Sales to reach £10bn for UK Retailers in 2013
Cross-border sales in Europe are set to reach €36bn in 2013 to account for 10.6% of total online sales in the region, according to IMRG. In 2012 the value of cross-border sales were estimated to be worth €26bn....more
06 March 2013
Hot Shops List - February 2013
Not surprisingly, travel companies dominated the Hot Shops List during the peak winter travel period, accounting for 11 of the top 50 retailers by visits. The fastest movers within travel were Thomas Cook (up 25 places from the last quarter), Thomson (+15), Travel Republic (+12) and British Airways (up 10 places). One notable absence this time from the top 50 list was First Choice, having only reached 56th position in the rankings....more
InThePress
08 March 2013
UK 'tops EU foreign online sales league'
"Cross-border is the future of e-commerce, and the opportunity is particularly strong for UK retailers due to the advanced state and sophistication of the market here," said IMRG chief operations and policy officer Andrew McClelland. "Expanding internationally is a complex business however, and retailers need to carefully identify markets."
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08 March 2013
UK stores' overseas e-sales growth second only to US
The Internet Marketing in Retail Group (IMRG) says that, after sales to international buyers from UK-based online retailers hit £7.4 billion in 2012, they are likely to top the £10 billion mark this year.
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February 2013
Imrg
27 February 2013
£7.5bn Spent through Mobile Devices in 2012
The value of sales through mobile devices (smartphones and tablets) hit £7.5bn in 2012, according to data from the IMRG Capgemini Quarterly Benchmarking....more
14 February 2013
Strong Start to the Year for Online Sales
The Online retail market has got off to a strong start in 2013, with the IMRG Capgemini e-Retail Sales Index recording 16% year-on-year growth in January. This represents a month-on-month decline of 27% on December 2012, which is a common trend following the peak Christmas shopping period....more
Members
26 February 2013
Drop Ship Vendor introduces state-of-the-art functionality to enhance home delivery service
Shire Garden Buildings has implemented the UK’s leading two-man home delivery software to satisfy retailers’ growing service level demands....more
22 February 2013
JOHN LEWIS TO OFFER FREE RETURNS AND COLLECTIONS THROUGH CONVENIENCE STORES
John Lewis has announced that it will give its customers the choice to return online purchases of clothes, shoes and fashion accessories for free via a network of over 5,000 local convenience stores, newsagents and petrol stations....more
19 February 2013
ITPS merges with Intelligent Payments
Intelligent Payments Group, the Gibraltar based provider of gateway services to leading EU merchants, today announced that International Transaction Payment Solutions (ITPS), the Dublin based payment and consulting group, together with the Executive Management of Intelligent Payments, have acquired a majority interest in the company from existing shareholders, Newcote International (Newcote). Newcote is the founder shareholder of Intelligent Payments and owner of Victor Chandler International, internationally known and respected leader in the gaming sector. ...more
15 February 2013
Callcredit Group Demonstrates Commitment to Digital Marketing With Acquisition of Lifestyles Online
Callcredit Information Group has today (15th February 2013) announced the purchase of targeted online consumer data and leads provider Lifestyles Online. The acquisition enables Callcredit to further extend its range of innovative products and services and further demonstrates its commitment to becoming the primary player in Online Marketing Solutions....more
15 February 2013
Yodel recognised by retailers for Going the Extra Mile
Yodel has won an industry award for ‘Going the Extra Mile’. The UK’s leading parcel delivery company was presented with the trophy at last week’s MetaPack Delivery Conference (7 February) at the Business Design Centre in London....more
15 February 2013
Yodel plays Cupid for thousands this Valentine's Day
Over 100,000 bouquets of flowers delivered by the UK's leading parcel delivery company. Yodel, the UK's leading parcel delivery company, played Cupid yesterday (14 February) with over 100,000 flower deliveries across the UK - a 20% increase on the number of floral deliveries it made last year....more
14 February 2013
Ensighten Debuts Latest Tag Management Technology for the Travel Industry
Ensighten, innovator of Real-Time™ Tag Management Systems and visitor privacy solutions that optimise digital marketing performance, debuts the latest version of Ensighten Manage at this year’s Travel Technology Europe. Ensighten Manage 2.0, the industry’s only real-time tag management system (TMS), enables non-technical business users to master advanced tag management techniques that increase visitor engagement and conversion to sale while increasing site-wide performance by 20-40 percent.“...more
14 February 2013
Ensighten Predicts 2013 Is the Year of “Real-Time Website Personalization”
Ensighten, innovator of Real-Time™ Tag Management Systems and visitor privacy solutions that optimize digital marketing performance, ended 2012 with a record one trillion website tags served to its publishing and e-tail customers across the automotive, media, financial, technology, telecom and travel sectors. This enormous growth in tags served was driven both by the rapid growth in Ensighten’s customer base as well as by the increasing number of tags used by brands engaged in boosting online visitor engagement by adding rich functionality to their websites.
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13 February 2013
Tesco and B&Q to advise retailers at ‘Optimising growth in international markets’ breakfast briefing
Two senior directors from Tesco and B&Q will speak at IVIS Group’s ‘Optimising growth in international markets’ breakfast briefing next week. Steve Robinson, Customer Director at B&Q and Nigel Blunt, Head of International Business Development for Internet Retailing at Tesco, will advise retailers on multi-channel and international trading; focusing on how best to sell in new territories....more
13 February 2013
Omni-channel at the Forefront of The Delivery Conference
The 7th February saw the annual Delivery Conference spearheaded by the Delivery Management firm MetaPack. Now in its fourth year, the conference saw its attendance double along with an increase to 40 speakers and 32 exhibitors. Relocating to the Business Design Centre to accommodate the greater number of visitors and exhibitors, it was standing room only.
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12 February 2013
Retailers miss a trick on G-Day as Google Shopping introduces paid listings
Retailers may not be making the most of the opportunities afforded by Google’s switch over from free to paid listings on Google Shopping, which goes live tomorrow (13 February), says Summit, a provider of consulting, online marketing and ecommerce to retailers in the UK and Europe....more
06 February 2013
Smartcleanse v2.0 released by Tracesmart
Tracesmart, leading supplier of consumer data intelligence, has released the latest update to its online automated data cleansing and batch tracing portal. Smartcleanse is a unique product in the market place that allows complete control of data management processes, permitting users to conveniently upload, map and process their data in their own time, 24/7...more
January 2013
Members
31 January 2013
Kount Brings Global Solution to European Market
US based online fraud prevention specialist Kount is set to launch its award winning patented service Kount Complete™ across Europe following five years of year-on-year growth in the American market....more
30 January 2013
WorldPay and Vindicia partnership targets international payment acceptance for digital merchants
Agreement means Vindicia merchants can access global payment methods and 115 currencies
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28 January 2013
RED LAUNCHES BUSINESS INTELLIGENCE PORTAL FOR MERCHANT CUSTOMERS
Innovative new service will increase operational efficiency and inform business decisions.
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28 January 2013
10 Pricing Concepts For Setting Your Online Prices
etailers need to decide on what's the best pricing strategy to adapt for their product lines in order to grow sales and profit margins in 2013. Profitero highlights a selection of pricing methods for pricing managers to consider....more
25 January 2013
Transactis Home Shopping Index shows ‘etailing’ continues to grow despite economic uncertainty
The latest Transactis Home Shopping Index shows that in the age of digital mobility, the web has become even more crucial as a means for home shopping retailers to reach the multichannel and multi-device consumer. The Index, which uses consumer insight firm Transactis’ proprietary database TransAction – built from the transactions of 39 million consumers across 205 home shopping brands – reveals that online purchasing continues to rise despite a tough economic environment for retailers, but that year-on-year growth in buying over the web slowed in the first half of 2012 after picking up in 2011....more
24 January 2013
Adyen Passes $10 Billion Milestone in Payment Transactions Processed
Leading Global Payments Company Experiences 58% Revenue Growth, 55% New Customer Growth, and 300% Growth in Mobile Payments in 2012

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24 January 2013
SessionCam Shortens Time to Track Using Ensighten's Tag Management Technology
With SessionCam support now integrated into Ensighten's real-time, cloud-based tag management system, digital marketers can quickly deploy SessionCam's session replay technology to gain rich insights into every visitor's journey and behaviour on a website.
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21 January 2013
Callcredit offers consumer insight in Indonesia
Callcredit Information Group’s customer analysis and segmentation tool CAMEO has expanded its offering to clients by introducing CAMEO Indonesia to its classifications.
CAMEO offers marketing intelligence in over 40 countries with address verification for over 246 countries worldwide. The inclusion of Indonesia is a significant addition as the country holds the fourth largest population in the world, as well as having a fast growing economy and number of large blue-chip organisations, such as L’Oreal and Adidas, choosing to locate in the market....more
18 January 2013
Why You Need To Keep Your Online Prices Competitive
Many online sellers struggle to manage their product pricing in an efficient way. Knowing what is the 'right price' for your product will keep your prices competitive and avoid the thorny issue of online shoppers going elsewhere in search of a better price....more
16 January 2013
Manhattan Associates Predicts Retail Trends to Watch in 2013
Global supply chain optimisation provider, Manhattan Associates has released its predictions for retail shopping in 2013, with developments in web, mobile and social commerce set to continue reshaping the way goods are bought and sold domestically and in overseas markets. The projections forecast that continued pressure on margins from prevailing economic conditions and an increasingly inflationary environment will force both bricks-and-mortar and online retailers to invest in strategies and technologies that make their assets work harder and that help them reach new customers in new markets....more
16 January 2013
Micro-donations Hit Million Pounds
Micro-donation charity Pennies gains momentum as its electronic charity box donations double in just eight months, bringing the total raised to £1,000,000. This has been collected from more than 4 million individual donations averaging just 25p each....more
15 January 2013
Countdown starts to mobile payments for all
Paying a friend or business on your mobile as easily as sending a text is set to become a mainstream option in spring 2014, when the Payments Council’s new mobile payments service launches....more
11 January 2013
Adyen announces European availability of Chip & Pin mobile Point-of-sale solution
Adyen, the global payment company, has today announced at simultaneous events in London, Amsterdam and Berlin, the European availability of Shuttle, an innovative payment solution that enables merchants to accept Chip & PIN payments from a mobile device at the point-of-sale (MPOS). The solution, which is available to purchase from today, is fully EMV (Europay, MasterCard, Visa) compliant meaning that it accepts all credit and debit cards that are widely used across Europe....more
11 January 2013
Industry Concerned Over Negative Impact of Albrecht Draft Report
The Industry Coalition for Data Protection (ICDP), which brings together 15 leading trade associations representing a cross-section of European businesses, issued the following statement in response to the release this morning of a draft report by Jan Philipp Albrecht, MEP, on the proposed revision to the European data protection framework:...more
10 January 2013
WorldPay and MoneyGram to Expand Direct-to-Account Service
MoneyGram, a leading global money transfer company, and WorldPay, a global leader in payments processing, risk and alternative payments, announced today the two companies have entered into a strategic alliance to expand MoneyGram’s direct-to-account money transfer service in up to 50 countries globally....more
10 January 2013
Older generation embrace online shopping
Latest research, undertaken by a leading marketing solutions provider, Callcredit Information Group, reveals the older generation are embracing online shopping over younger age groups.
According to the results, which were taken from analysing Callcredit’s Define consumer database*, 19 per cent of 45 – 50 year olds shop for groceries online and 24 per cent of 51 to 60 year olds purchase holidays online. Surprisingly those scoring lowest for purchasing holidays online were 18-24 year olds at 4 per cent....more
10 January 2013
City Link and Secured Mail collaborate in new post service venture
City Link, the UK’s premium express delivery company, has today announced that from mid-February it will be joining forces with Secured Mail in a collaborative venture that will deliver even greater benefits to its Post customers....more
10 January 2013
Switch to CashFlows and save 10% on your card processing costs
December is often the busiest time for online businesses but January can bring a New Year shock when your bills and statements start to come in....more
09 January 2013
Pricing Intelligence Firm Profitero To Provide Nielsen Clients With Online Competitor Pricing Audit
Global information and insights company Nielsen enters alliance with Profitero, the leading pricing intelligence firm, to provide an online competitor price intelligence service to hundreds of retail clients around the world.
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08 January 2013
Profitero Highlights How Augmented Reality Technology Holds Huge Potential Benefits For Retailers
Competitor price monitoring firm Profitero highlights the key benefits of augmented reality for the UK retail industry.After the initial set-up costs, multichannel retailers need to make shoppers aware of the benefits of such online shopping in physical stores in the hope that they will embrace the services and make them part of their purchasing routine....more
06 January 2013
iForce announces 2012 online retail figures that pose the question ‘Is Mega Monday a myth’?
Leading retail multi-channel logistics provider, iForce, today released its annual activity results highlighting new trends and developments in the UK’s online shopping habits. Across the whole of Christmas Peak (1st October – 31st December), orders dispatched were up 12.3% with items up 23% at 6 million. This topped off a year that saw a consolidated increase of 4% in online orders dispatched by the specialist retail partner.
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03 January 2013
56% of tablet shoppers are checking competitor prices online
A recent study by global research group Nielsen had revealed how mobile phone owners have embraced their devices to make the most of their shopping experience....more
Imrg
24 January 2013
Signs of sunnier times for online travel sector
According to figures from the IMRG Capgemini e-Retail Sales Index, the online travel sector performed in-line with the overall online retail sector in 2012 – matching the 14% growth recorded by the market as a whole....more
18 January 2013
ASDA Achieves Industry-leading Standard in Online Fulfilment
ASDA, one of the UK’s largest grocery retailers, has taken an important step toward becoming one of the country’s leading multichannel retailers by achieving the IDIS (Internet Delivery Is Safe) Gold Standard....more
17 January 2013
£87 billion to be spent online in 2013
Online retail sales exceeded expectations in December, with the IMRG Capgemini e-Retail Sales Index recording 17.5% year-on-year growth. This represents month-on-month growth of 12% on November 2012. Consumers spent an estimated £78bn at online retail stores in 2012....more
08 January 2013
Mobile Internet access over Christmas reaches all time high
The number of people accessing the Internet from their smartphone or tablet device on Christmas Day and Boxing Day reached an all-time high in 2012, according to the annual Online Christmas Activity survey from eDigitalResearch and IMRG....more