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Press Releases

20 August 2010
July online spending hits £5 billion with highest growth since ‘07
The latest results from the IMRG Capgemini e-Retail Sales Index reveal that shoppers spent £5 billion online in July, the most in any month this year. With Brits spending an average of £81... ...more
18 August 2010
New Research Shows That Consumers are Moving Faster Than Retailers Towards Mobile Internet
Survey commissioned by AIME, IAB and IMRG shows that 41% of UK retail brands expect to have a transactional mobile site or application within the next year Too few retailers have a solid mobile presence today,... ...more
17 August 2010
Social Media Challenges Search for Consumer Influence
Online retailers should not rely on search to drive business, with the latest quarterly survey from IMRG and The British Population Survey showing that the use of social media has increased fourfold in the last two years. The... ...more
23 July 2010
IMRG Announces Programme to Measure and Benchmark Online Customer Experience
IMRG has introduced a new annual programme aimed at helping online retailers increase sales and reduce cost while also boosting consumer confidence. Called the Index of Customer Experience (ICE), this unique programme will test,... ...more
20 July 2010
IMRG/Capgemini Press Release: WWW Spells Record June For Online Shopping
• Weather, World Cup and Wimbledon boost June online sales to £4.4 billion • Online retail market up 20% on June 2009 • £26.2 billion spent online in the UK in first half of 2010, up 15% on the same period 2009 20th July 2010: The latest... ...more
19 July 2010
IMRG Usability Workshop 14th July 2010 - Executive Summary
Usability has come to mean much more than just a website’s functionality. It now encapsulates every step of the multi channel customer journey, IMRG’s Usability Workshop found.... ...more
14 July 2010
IMRG International Workshop July 8th 2010- Executive Summary
A fascinating insight into the burgeoning Chinese market was just one of the highlights of IMRG’s International Workshop. The workshop also provided a valuable ‘show and tell’ session for recent... ...more
2 July 2010
IMRG Capgemini e-Retail Sales Index Reveals UK’s Ten-Year Love Affair With Online Shopping
• UK shoppers spent £250 billion online in the last decade • Online retail market will double again in the next 10 years UK consumers spent a staggering £250 billion shopping online in the last decade. That’s according to the IMRG... ...more
1 July 2010
IMRG/ Hitwise Hot Shops List: 4th Anniversary
The IMRG / Hitwise Hot Shops List, now four years old, provides a unique perspective on how the e-retail market leaders are performing in terms of attracting visitors to their websites. For the second year running we have the Top 100!... ...more
21 June 2010
IMRG/Capgemini Press Release: Online Shopping Reaches Highest Growth Rate In Two Years
• Total of £4.5 billion spent online during May • Online retail market up 22% on May 2009 • Shoppers stock up on alcohol ahead of World Cup; 23% increase in sales of beer, wines and spirits 21st June 2010: The latest results from the... ...more
21 June 2010
IMRG Mobile Commerce Workshop June 17th 2010- Executive Summary
Optimise your existing website for mobile users – that was the ‘do one thing’ advice to retailers at IMRG’s Mobile Commerce Workshop. Apps are exciting, offer groundbreaking... ...more
18 June 2010
TSI Joins IMRG In Call For Government To Create A New Digital Passport
The Digital Passport is a new scheme set up by the United Nations organisation Universal Postal Union that is ready to be donated to post offices worldwide. Coupled with a trust scheme, such as IMRG’s ISIS, which regulates traders’... ...more
8 June 2010
IMRG Customer Retention & Loyalty Workshop 19th May 2010- Executive Summary
Want To Keep Them Keen? Then Don’t Treat Them Mean: Absence does not make the heart grow fonder when it comes to e-commerce. Retailers need to use a mix of offline and online tactics, talk to customers regularly, leverage word of mouth... ...more

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