Press Archive

• September 2010
• Press Releases - IMRG
• 8 September 2010
  e-Commerce Awards for Excellence 2010: Deadline Friday 17th September
  Deadline for Entries: Friday 17th September The clock is ticking as summer draws to a close and the deadline for the e-Commerce Awards for Excellence looms. With only 11 day to the close of nominations have you entered your company yet?... ...more
• 7 September 2010
  IMRG Delivery Workshop 1st September 2010 – Executive Summary
  When it comes to delivery, knowledge is power Retailers were provided with a comprehensive briefing on the latest delivery developments at IMRG’s Annual Delivery Workshop. Market intelligence, political influence, market opportunities and... ...more
• 6 September 2010
  2 billion consumers are now online, a quarter of them live in Europe
  The ‘Davos’ of the digital economy”: an important new conference – e-Business Strategy Europe 2010 (www.eBizEU.eu) – is being held in Lille, on 20th October, where industry and political leaders will define and shape Europe’s digital... ...more
• 6 September 2010
  Come and Join Us at the eBizEU Conference: www.ebizeu.eu
  Come and Join Us at the eBizEU Conference: www.ebizeu.eu The e-Business Strategy Europe Conference (eBizEU) is set to be the ‘Davos’ of the digital economy. This conference will bring together industry and government to set the agenda for... ...more
• Press Releases - Members
• 7 September 2010
  Landmark agreement extends ASA’s digital remit
  The digital remit of the Advertising Standards Authority (ASA) is to be extended significantly to deliver more comprehensive consumer protection online. The ASA’s present remit online includes ads in paid-for space and sales... ...more
• 7 September 2010
  www.figleaves.comselects Webloyalty to enhance its online revenue strategy and add value to shoppers
  Webloyalty, a leading provider of incremental revenue for online businesses, today announced its partnership with figleaves.com. Webloyalty will help the online fashion retailer to increase revenue and drive... ...more
• 6 September 2010
  Glasses Direct chooses hybris PCM to support Multichannel Sales
  hybris, a leading multichannel commerce software vendor, has today announced that it has won the contract to provide Glasses Direct (www.glassesdirect.co.uk), the world’s largest online prescription eyewear store,... ...more
• 6 September 2010
  Stanley Gibbons uses hybris to support the globalisation of its brand and services through increased online sales
  hybris, a leading multichannel commerce software vendor, has today announced that it has won the contract to provide Stanley Gibbons, an AIM listed company and the World’s leading name in stamps and autographs, with... ...more
• 6 September 2010
  INDIUM WEB MANAGEMENT FOCUS ON CHRISTMAS PLANNING
  Indium Web Management To Spend September Focusing On Ecommerce Christmas Planning Indium Web Management are spending September focusing on key topics which will help their clients plan their eCommerce Christmas more effectively. The company... ...more
• 2 September 2010
  Sports Authority Signs New Deal with GSI Commerce to Enhance Multichannel Experience
  Expanded Agreement Includes Ship-to Store, Ship-from Store, In-Store Pickup and In-Store Ordering Capabilities to Increase Overall Customer Loyalty and Satisfaction KING OF PRUSSIA, Pa., Aug. 30, 2010... ...more
• 2 September 2010
  Worcester IT Company Postcode Anywhere To Embark On Trade Mission To America
  Hallow IT company Postcode Anywhere will take business stateside next month, as part of a UK Trade and Investment initiative to foster links between British and American companies.... ...more
• 2 September 2010
  Sony Style Europe Partners With Accertify for Online Fraud Protection
  World’s leading digital entertainment brand to deploy Accertify platform in Europe Chicago, IL – August 31, 2010 - Accertify®, a leading provider of enterprise-wide transaction risk screening services, announced today that it has signed an... ...more
• 2 September 2010
  GSI Commerce to offer Fulfilment and Customer Care as standalone services
  GSI Commerce, (www.gsicommerce.eu) the full service provider of end-to-end ecommerce and multichannel retail services, today announced that it is to offer fulfilment and customer care as two separate, standalone... ...more
• 2 September 2010
  Ve Interactive Upgrades VeCapture Shopping Cart Abandonment Software Solution
  In an effort to support online merchants in the all important fourth quarter of 2010, Ve Interactive has launched a new version of its ecommerce abandonment software – VeCapture to include VeContact Lite, a new email campaign management tool.... ...more
• In the Press
• 7 September 2010
  Delivery options could be hampering online retail growth
  David Smith, Managing Director of IMRG said: "In order to support the continued growth of our industry it’s vital that online retailers regularly evaluate the scope of their delivery offerings and look for new ways to satisfy customer... ...more
• 7 September 2010
  Spending online will top €550 billion in 2010
  James Roper, CEO of IMRG.org and chairman of IMRWorld.org, said, "Digital commerce demands our urgent attention. Each day we see the internet driving change in the way we all live, think and trade. However, in this rapidly changing space,... ...more
• August 2010
• Press Releases - IMRG
• 20 August 2010
  July online spending hits £5 billion with highest growth since ‘07
  The latest results from the IMRG Capgemini e-Retail Sales Index reveal that shoppers spent £5 billion online in July, the most in any month this year. With Brits spending an average of £81... ...more
• 18 August 2010
  New Research Shows That Consumers are Moving Faster Than Retailers Towards Mobile Internet
  Survey commissioned by AIME, IAB and IMRG shows that 41% of UK retail brands expect to have a transactional mobile site or application within the next year Too few retailers have a solid mobile presence today,... ...more
• 17 August 2010
  Social Media Challenges Search for Consumer Influence
  Online retailers should not rely on search to drive business, with the latest quarterly survey from IMRG and The British Population Survey showing that the use of social media has increased fourfold in the last two years. The... ...more
• Press Releases - Members
• 26 August 2010
  UK’s largest online white goods retailer innovates with new use of Bazaarvoice platform
  DRL Ltd., the UK’s largest online white goods retailer, is working with Bazaarvoice to transform its Appliance Reviews website into the UK’s de facto word of mouth community... ...more
• 26 August 2010
  Hybris Announces Partnership with Demand247
  hybris, a leading multichannel commerce software vendor, has today announced that it has signed a partnership agreement with UK-based eCommerce services provider demand247. The partnership will allow demand247 to... ...more
• 25 August 2010
  Retailers reveal need for channel diversification to capitalize on future sales opportunities
  A report published today reveals that retailers see diversifying into multi-channel sales operations such as e-commerce and as critical to the sector’s future. The report, from independent think tank... ...more
• 24 August 2010
  GSI Center for Online Retail Excellence Shares Keys to Winning this Holiday Season
  To help online retailers prepare for and prosper during the 2010 holiday shopping season, the GSI Center for Online Retail Excellence (CORE) will share strategic insight and pragmatic tips via a live... ...more
• 23 August 2010
  eDigitalResearch Social Media Study Sees Fashion Retailers Claiming the Top Spots
  A revolutionary new social media study from leading market research specialists, eDigitalResearch, revels that fashion brands have a significantly stronger social media presence than other UK retailers, by actively embracing various platforms... ...more
• 23 August 2010
  Boylesports Added to the Company’s Growing Gaming Portfolio
  Realex Payments announced today that they have added Boylesports to its growing portfolio. The deal involves Realex Payments providing payment processing for Boylesports across a variety of channels, products, currencies, regions and card... ...more
• 20 August 2010
  Cyber Threat Continues to Rise
  In August, around £675,000 was stolen from 3,000 online banking customers in the UK alone by criminals using the new Trojan virus, known as a Zeus v3, which cannot be detected by traditional anti-virus software.... ...more
• 18 August 2010
  Vyke and Ukash Partnership Makes VoIP Calling Even Easier
  Vyke, the global VoIP provider, has today announced its partnership with Ukash, the global e-money network, offering consumers VoIP based communication systems, mobile handset technology and wholesale carrier network... ...more
• 18 August 2010
  Axida home delivery system incorporates Paragon optimisation software
  Home delivery solutions company Axida has incorporated Paragon Software Systems’ continuous route and delivery time-slot optimisation within its intelligent Axida HDi home delivery system. This unique, advanced system manages complex home... ...more
• 17 August 2010
  GlobalCollect Boosts its E-Commerce Shopper Support Portfolio
  In a continuous effort to enhance its service portfolio, GlobalCollect, the world's premier payment service provider of local online payments, recently implemented a range of on- and offline consumer support tools... ...more
• 16 August 2010
  Royal Mail County Controversy Misses the Point, Says Postcode Anywhere
  Royal Mail’s announcement that county names are to be completely dropped from their address database has met with a mixed response from marketers and the public – but the controversy ‘misses the point’... ...more
• 16 August 2010
  Figleaves.com Deliver with MetaPack
  Figleaves.com went live with MetaPack last week to increase their delivery options and streamline their fulfilment process. They use MetaPack as a black box behind their ‘COM’ system which makes a call via an API once the order is scanned. The... ...more
• 16 August 2010
  MetaPack annouces the launch of Meta-Track
  Meta-Track is an engine that that links through to MetaPack’s Delivery Management system, providing a unified, public view of tracking information and historic data for specific consignments. This engine can be branded and completely ‘skinned’... ...more
• 16 August 2010
  Adobe Scene7 Mobile Commerce Survey Reveals Significant Interest in Developing Mobile Websites
  More Than 80 Percent of Businesses Surveyed Have Deployed or Are Developing Mobile Websites; Respondents Planning to Add More Rich Visual Experiences over Mobile Channel SAN JOSE, Calif., — Aug. 12, 2010 — Adobe Systems Incorporated... ...more
• 13 August 2010
  Pharmacy2U Gets The Right Medicine for Online Growth
  Pharmacy2U is working with Avail Intelligence to increase sales and improve customer service online. The pioneer of internet pharmacy is using Avail’s behavioural merchandising suite to provide real-time... ...more
• 13 August 2010
  Postcode Anywhere Shortlisted For Two Birmingham Post Business Awards
  Software and services company Postcode Anywhere has been shortlisted twice in this year’s prestigious Birmingham Post Business Awards, to be held on 20 September at Birmingham’s International Convention... ...more
• 13 August 2010
  VeriSign: Protecting Against Ticketing Website Scams
  This week, the new National Fraud Intelligence Bureau has made its first arrests – three men and one woman suspected of running a fraudulent music and sporting ticket sales website. Matthew Bruun, security expert at VeriSign Authentication... ...more
• 12 August 2010
  TradeDoubler Signs Affiliate Marketing Agreement with Irish Grocery Retailer, Superquinn
  TradeDoubler, the number one pan-European performance marketing company, today announced that it has signed an affiliate marketing agreement with one of Ireland’s leading supermarket chains, Superquinn. The... ...more
• 11 August 2010
  ChannelAdvisor Announces Support for Amazon France and Germany
  Research Triangle Park, NC – August 10, 2010 – ChannelAdvisor, a solution provider that enables online retailers to improve efficiency and increase revenue, today announced support for Amazon France (FR) and Amazon Germany (DE), giving online... ...more
• 11 August 2010
  GSI Commerce Expands to Asia; Appoints Vice President of Japan and Asia Pacific Newly opened Tokyo-based operation bolstered by appointment of Kaoru Nakashima
  KING OF PRUSSIA, Pa., Aug. 10, 2010 – GSI Commerce Inc. (Nasdaq: GSIC), a leading provider of e-commerce and interactive marketing solutions, today announced the opening of its office in Tokyo, Japan and has appointed Kaoru Nakashima as vice... ...more
• 9 August 2010
  Chapter Eight Client Signs up for Full Service
  Leeds based digital agency Chapter Eight have been appointed to handle public relations and search engine optimisation (SEO) activity for leading menswear e-commerce site www.paulcostelloeman.co.uk. The website features... ...more
• 9 August 2010
  Past Times Experience Immediate Benefits From MetaPack’s Home Delivery Software
  Past Times have just gone live with the multi-carrier management platform, MetaPack to assist in the management of their three carriers as well as provide the saleable despatch solution required for their planned growth. Adrian Spence, Head of... ...more
• 5 August 2010
  KAREN MILLEN DRIVES ONLINE SALES WITH SLI SYSTEMS
  Customers visiting Karen Millen’s website (www.karenmillen.com) can now find what they’re looking for more easily and have a better online experience, with the implementation of ‘Learning Search’ from SLI Systems. The fashion retailer is also... ...more
• 3 August 2010
  Pay4Later Launches Retail Finance Solution
  Pay4Later today introduced a retail finance solution that enables ecommerce retailers to offer customers credit products including Interest Free and Classic Credit. Featuring seamless... ...more
• 3 August 2010
  ChannelAdvisor Launches a Mobile Webstore Solution
  ChannelAdvisor, a solution provider that enables online retailers to improve efficiency and increase revenue, today announced the launch of its Mobile Webstore solution that allows retailers using the Premium... ...more
• 2 August 2010
  Top 10 Reasons Why Retailers Should Get into Mobile
  We are at a tipping point where consumers expect to be able to use their mobile phone as a channel to engage with and purchase from their preferred retailers. A small percentage of retailers have recognized this... ...more
• In the Press
• 24 August 2010
  Online Sales Hit £5b in the UK in July
  "Shoppers spent £5 billion online in July, the most in any month this year. With Brits spending an average of £81 per person, online retail has shown a marked turning point since the lows of the last two years with consistently high growth... ...more
• 24 August 2010
  UK shoppers spend £5 billion online in July
  Industry expert David Smith suggested that those businesses that sell their products solely via the internet would need to work hard in order to keep pace with their multi-channel rivals. For the Full article from Shop Safe, follow the link... ...more
• 23 August 2010
  Social Media Catching Search in Terms of Visits
  The IMRG/BPS Internet Access and Online Shopping in Britain report for the second quarter of 2010 shows that internet users visiting social networking and blogging sites have grown to 48.9%, a four-fold increase over the same period in... ...more
• 23 August 2010
  Online Retail Spend Hits £5bn in July
  David Smith, MD of IMRG, said the figures show high street retailers need to invest more in their online businesses and “put it at the heart of their retail strategy”, while online retailers need to “continue innovating as they strive to close... ...more
• 23 August 2010
  UK Consumers to Spend £600 Billion Online Over Next Decade
  “The evidence mounts that high street retailers will need to invest more in their online business and put it at the heart of their retail strategy,” said David Smith, managing director of IMRG. “Online retailers, on the other hand, will need... ...more
• 20 August 2010
  Online sales hit three-year high
  Internet sales grew in July at their fastest pace since before the recession, as wet weather encouraged home shopping, a survey suggests. Online sales grew by 18% in the month compared with a year earlier, the biggest jump since 2007, IMRG... ...more
• 20 August 2010
  Britons Spent £5bn Online in July
  David Smith, managing director of IMRG, the ecommerce trade body, said: “With over half of the UK population online at least once a day it is no surprise that online sales continue to grow impressively year on year. The evidence mounts that... ...more
• 20 August 2010
  Online retail spend hits £5bn in July
  David Smith, MD of IMRG, said the figures show high street retailers need to invest more in their online businesses and “put it at the heart of their retail strategy”, while online retailers need to “continue innovating as they strive to close... ...more
• 20 August 2010
  Online Spending Growth Returns to Pre-Recession Levels
  The IMRG Capgemini e-Retail Sales Index says growth in travel sites rose by a third as a result of Britain receiving over twice the average rainfall at the end of July. For the Full article from Marketing Week, follow the link in the Further... ...more
• 20 August 2010
  IMRG Cap Gemini Index data gives a boost to retail sector confidence
  The IMRG Cap Gemini Index tracks online sales at more than 100 retailers across Britain. Chris Webster, head of retail consulting and technology at Cap Gemini, said: "It is really encouraging to see growth levels returning to those seen... ...more
• 18 August 2010
  New Research Shows That Consumers are Moving Faster Than Retailers Towards Mobile Internet
  Andrew McClelland, Director of Operations at IMRG said: "Consumers are once again driving demand for a new, convenient shopping channel, just as they did in the early days of online retailing. This time around, the cultural shift required for... ...more
• July 2010
• Press Releases - IMRG
• 23 July 2010
  IMRG Announces Programme to Measure and Benchmark Online Customer Experience
  IMRG has introduced a new annual programme aimed at helping online retailers increase sales and reduce cost while also boosting consumer confidence. Called the Index of Customer Experience (ICE), this unique programme will test,... ...more
• 20 July 2010
  IMRG/Capgemini Press Release: WWW Spells Record June For Online Shopping
  • Weather, World Cup and Wimbledon boost June online sales to £4.4 billion • Online retail market up 20% on June 2009 • £26.2 billion spent online in the UK in first half of 2010, up 15% on the same period 2009 20th July 2010: The latest... ...more
• 19 July 2010
  IMRG Usability Workshop 14th July 2010 - Executive Summary
  Usability has come to mean much more than just a website’s functionality. It now encapsulates every step of the multi channel customer journey, IMRG’s Usability Workshop found.... ...more
• 14 July 2010
  IMRG International Workshop July 8th 2010- Executive Summary
  A fascinating insight into the burgeoning Chinese market was just one of the highlights of IMRG’s International Workshop. The workshop also provided a valuable ‘show and tell’ session for recent... ...more
• 2 July 2010
  IMRG Capgemini e-Retail Sales Index Reveals UK’s Ten-Year Love Affair With Online Shopping
  • UK shoppers spent £250 billion online in the last decade • Online retail market will double again in the next 10 years UK consumers spent a staggering £250 billion shopping online in the last decade. That’s according to the IMRG... ...more
• 1 July 2010
  IMRG/ Hitwise Hot Shops List: 4th Anniversary
  The IMRG / Hitwise Hot Shops List, now four years old, provides a unique perspective on how the e-retail market leaders are performing in terms of attracting visitors to their websites. For the second year running we have the Top 100!... ...more
• Press Releases - Members
• 29 July 2010
  METRO BANK JOINS LINK ATM NETWORK
  Metro Bank, Britain’s first new high street bank in over 150 years, has joined the LINK ATM network, giving its customers access to the entire UK cash machine network. In addition, around 100... ...more
• 28 July 2010
  Patricia Seybold Group reveals the Secrets of Using Personalization and Product Recommendations to Boost Mobile, Web and Contact Center Sales
  Palo Alto, California, July 27, 2010 – A Patricia Seybold Group worldwide survey shows that within the next 18 months, a majority of retailers plan to launch e-commerce personalization programs. Perhaps inspired by the success at companies... ...more
• 28 July 2010
  Retailers Could Boost Online Sales with Better Customer Service
  More than a third (35 per cent) of Britons would spend more online if offered better customer care or advice, indicating that retailers are missing out on valuable sales, according to a new survey released today.... ...more
• 23 July 2010
  RichRelevance Finds Multi-Channel Shopping to be Thriving on Both Sides of the Atlantic
  RichRelevance, the leading provider of dynamic e-commerce personalisation for the world’s largest retailers, today announced the publication of research conducted among London multi-channel shoppers who use the Internet... ...more
• 22 July 2010
  Online Retailers Flock to ChannelAdvisor in Second Quarter in Preparation to Sell More this Holiday Season
  Research Triangle Park, ChannelAdvisor, a solution provider that enables online retailers to improve efficiency and increase revenue, today announced more than 230 new customer additions. Noteworthy ChannelAdvisor customer... ...more
• 22 July 2010
  Retailers Could Boost Online Sales with Better Customer Service
  More than a third (35 per cent) of Britons would spend more online if offered better customer care or advice, indicating that retailers are missing out on valuable sales, according to a new survey released today. Findings from the research... ...more
• 22 July 2010
  S.O.L.I.D. Authentication Usability Tests Show Software Significantly Helps Users to Avoid Buying Fake Goods at Online Stores
  As part of an independent project funded by the Technology Strategy Board (UK government funding agency) a team at University College London (UCL), led by Professor M. Angela Sasse investigated consumer reaction... ...more
• 21 July 2010
  Peerius Launches The Peerius IMRG Online Merchandising Index: Apparel on 14th July 2010
  The index provides a framework to identify and promote best practice online merchandising within the apparel industry in the UK. The top 50 apparel sites in the UK have been marked by IMRG, an independent industry body, using a matrix and a... ...more
• 21 July 2010
  Splendia Adds a Touch of Payment Service Luxury to its E-tourist Platform with GlobalCollect
  Splendia, the leading online booking service for luxury and character hotels, has signed an agreement with GlobalCollect, the world's premier payment service provider of local e-payments, to process online card payments Amsterdam,... ...more
• 21 July 2010
  Catalogue Retailer Freemans Selects Webloyalty to Support its Online Revenue Strategy
  Webloyalty, a leading provider of incremental revenue for online businesses, today announced its further expansion into the online retail sector by winning business to work with Freemans, one of the UK’s... ...more
• 21 July 2010
  Ecommerce Still Growing: Actinic Survey Shows SMEs’ Orders Up 39% and Revenue Up 15% in Q2 2010
  Ecommerce software specialist Actinic (www.actinic.co.uk) has completed its first quarterly survey of UK small and medium enterprises (SMEs) which highlights a healthy increase in revenue of 15% in the... ...more
• 20 July 2010
  Britain a Nation of Wannabe (Web) Shopkeepers
  One Briton in two is a frustrated entrepreneur, claims PayPoint.net. Just over 50 per cent of the UK’s office workers have considered starting their own business, but start-up costs and administrative demands, among... ...more
• 20 July 2010
  Best Buy UK Selects Axida HDI Software For Home Delivery Proposition
  Best Buy, a leading consumer electronics retailer, has selected Axida’s HDi home delivery software to support the company’s goal of providing customer service excellence to customers wherever they are. The Axida HDi software integrates with... ...more
• 19 July 2010
  Top Tips for Pay Per Click
  So you've invested time and money into your business, the website looks great and you have some exciting new products, but without regular traffic your business is going nowhere... ...more
• 16 July 2010
  Third Party Logistics, First Class Delivery
  The third party logistics company Meads have chosen MetaPack’s delivery management system to complete their in-house fulfilment software MeadsConnect. MeadsConnect is their proprietary stock and order management system accessed via a simple... ...more
• 15 July 2010
  Nymgo Partners with GlobalCollect for Online Payment Processing
  Nymgo, a division of Splendor Telecom, enables consumers from all over the world to make cost effective and high quality international calls. Customers can also select a “pay-as-they-go” option... ...more
• 14 July 2010
  Putting The Home Delivery Customer First
  Twenty-first century retailing offers the consumer unlimited choice. Whether they choose to buy from a store, using the web or through a mail order catalogue, the opportunities are limitless. Online selling has been the big growth area - and... ...more
• 8 July 2010
  Meanbee and Postcode Anywhere Launch First International Address Look-Up for Magento E-Commerce
  Meanbee web design has made global trade on the Magento e-commerce platform possible for the first time this week, with a free-to-download international address auto-fill module. Powered by... ...more
• 7 July 2010
  FACT-Finder Invitation for Internationalising eCommerce Conference
  Save the date! On 26th August, 2010, FACT-Finder’s “Internationalising eCommerce” conference (www.iec-2010.com) will be held at the “Le Méridien Piccadilly” hotel in London. Search and navigation specialist FACT-Finder is a Pan-European... ...more
• 7 July 2010
  Indium Web Management Celebrates Blog 1st Birthday
  Indium Web Management’s online marketing blog, providing insights and commentary on a range of online marketing topics, has now been live for 1 year. Since the online marketing blog went live on 1st July 2009 it has enjoyed over 2,900 visitors... ...more
• 6 July 2010
  eBay Announces Launch Of Delivery Services Hub
  eBay Advertising today announces the launch of the Delivery Services Hub, a central point on eBay.co.uk for shipping, courier and delivery companies offering choice, value and selection to the tens of thousands of business and private sellers... ...more
• 6 July 2010
  Tesco Selects Unica’s Interactive Marketing Solutions
  Unica Corporation (Nasdaq: UNCA), the recognised leader in marketing software solutions, today announced that Tesco, one of the world’s largest retail chains, has chosen Unica’s solutions to power its cross-channel... ...more
• 5 July 2010
  Reevoo.com Secures Series B Funding To Take The Lead In European Social Commerce
  Reevoo.com, which harnesses the power of customer opinion to help shoppers buy a better product, has today announced a Series B funding round. So far, Reevoo.com has raised over £7m. Reevoo.com, co-founded by Richard Anson in 2005, has over... ...more
• 5 July 2010
  Networking for SME's Chris Oakley, CBE. Chairman, Chapter Eight Ltd.
  Networking is often seen as something that isn't suitable for the smaller or start-up business as the problem for most is that cash is tight. The entrepreneur or managing director cannot lift their eyes from generating the next sale/making the... ...more
• 1 July 2010
  The NBA and GSI Commerce Extend E-Commerce Agreement to 2017
  GSI Commerce Inc. (Nasdaq: GSIC), announced it has signed an extension of its multiyear e-commerce agreement with the National Basketball Association (NBA) to 2017. Since partnering with GSI in 2007, the... ...more
• In the Press
• 30 July 2010
  IMRG Says Online Retail Continuing to Grow
  David Smith, director of operations for industry membership organisation IMRG, said consumers are using the internet to research and compare prices, as well as make their purchases. The majority are happy to conduct... ...more
• 27 July 2010
  IMRG launches customer experience benchmarking
  IMRG managing director David Smith said: “In future the customer experience will be the key factor in winning and keeping customers. ICE provides a unique and consistent measure to help businesses manage and develop their own customers’... ...more
• 27 July 2010
  Accessorize launches new web site
  Tina Spooner, Director of Information at ecommerce trade body IMRG said: “The online clothing sector has consistently outperformed the total e-retail market over recent years and sales of accessories soared by 62 per cent during 2009. In the... ...more
• 26 July 2010
  IMRG Announces Programme to Measure and Benchmark Online Customer Experience
  IMRG managing director David Smith said: “This bold and original initiative supports our aims of helping individual performers raise their game and also boosting consumer confidence in online retailing. In future the customer experience will... ...more
• 26 July 2010
  IMRG: Ecommerce Sales Increase 22%
  Tina Spooner, director of information at the company, said: "With recent research suggesting that over half of consumers believe the economy is now recovering from the recession, it is evident that e-retailers have already started to benefit... ...more
• 21 July 2010
  Asos Ranks Highest in Online Merchandising
  David Smith, Managing Director of IMRG, comments: “Merchandising is all about active selling online. If you exclude the process of getting to the site ‘the bit at the beginning’ and paying for the goods and fulfilling the order ‘the bit at the... ...more
• 19 July 2010
  MSc in Internet Retailing – Last Call For 2010 Intake
  Industry support extends to the industry trade body, IMRG. Its founder and chief executive James Roper said: “At IMRG we’re focused on developing the skills, capabilities and professionalism in our young and dynamic industry, as well as... ...more
• 19 July 2010
  ASOS, Schuh and Figleaves top Peerius Online Merchandising Index
  For the Full Video Interview with Tina Spooner on The Online Fashion Agency, follow the link in the Further Information ...more
• 15 July 2010
  The IMRG/ Hitwise Hot Shops List
  IMRG's CEO, James Roper, comments: "With multichannel retailers now accounting for two-thirds of the top 50 merchants, it is clear that those with both physical stores and an online presence are leading the growth in e-retail. This is also... ...more
• 13 July 2010
  Royal Mail Extends Delivery Office Opening Hours
  David Smith, Managing Director of IMRG, the industry body for online retailing, said: "As a result of the close partnership between Royal Mail and the online retail industry, shoppers now have more control over the delivery of their items than... ...more
• 9 July 2010
  Jewellers Urged To Become Multichannel Retailers To Boost Sales
  IMRG retail sales index IMRG director of information Tina Spooner said she expects the online market to double in the next 10 years, and urged jewellers to invest in transactional websites and become multichannel retailers to boost profits and... ...more
• 6 July 2010
  Analyst Says UK is "Passionate About Shopping Online"
  IMRG chief executive James Roper said: “Britons are passionate about shopping online. The combination of ease, convenience and 24/7 access is incredibly compelling. We expect to see that relationship strengthen over the coming decade and by... ...more
• 5 July 2010
  UK Shoppers to Spend £56bn Online This Year
  James Roper, IMRG chief executive has commented, "The combination of ease, convenience and 24/7 access is incredibly compelling." He continued, "We expect to see that relationship strengthen over the coming decade and by 2020 we predict that... ...more
• June 2010
• Press Releases - IMRG
• 21 June 2010
  IMRG/Capgemini Press Release: Online Shopping Reaches Highest Growth Rate In Two Years
  • Total of £4.5 billion spent online during May • Online retail market up 22% on May 2009 • Shoppers stock up on alcohol ahead of World Cup; 23% increase in sales of beer, wines and spirits 21st June 2010: The latest results from the... ...more
• 21 June 2010
  IMRG Mobile Commerce Workshop June 17th 2010- Executive Summary
  Optimise your existing website for mobile users – that was the ‘do one thing’ advice to retailers at IMRG’s Mobile Commerce Workshop. Apps are exciting, offer groundbreaking... ...more
• 18 June 2010
  TSI Joins IMRG In Call For Government To Create A New Digital Passport
  The Digital Passport is a new scheme set up by the United Nations organisation Universal Postal Union that is ready to be donated to post offices worldwide. Coupled with a trust scheme, such as IMRG’s ISIS, which regulates traders’... ...more
• 8 June 2010
  IMRG Customer Retention & Loyalty Workshop 19th May 2010- Executive Summary
  Want To Keep Them Keen? Then Don’t Treat Them Mean: Absence does not make the heart grow fonder when it comes to e-commerce. Retailers need to use a mix of offline and online tactics, talk to customers regularly, leverage word of mouth... ...more
• Press Releases - Members
• 30 June 2010
  Yodel wins parcel distribution contract with JP Boden & Co.
  Yodel, the UK’s second-largest parcel delivery business, is pleased to announce it has won a new three-year contract with JP Boden & Co. Ltd, one of the fastest growing and most innovative names in online fashion retailing. The... ...more
• 30 June 2010
  Royal Mail Launches Free Self-Serve Online Tool To Help eTailers Reduce Lost Sales
  Royal Mail has developed a free website analysis tool to enable e-tailers to improve the buying experience of customers and reduce shopping cart abandonment which costs the industry £2.7 billion in lost sales a year. The self-serve... ...more
• 29 June 2010
  Online Timber Shop Logs 100% Delivery Rate With Postcode Anywhere
  Online wood-burning stove fuel business Woof! Wood Fuel celebrates two double milestones this week: two years in business and 2,000 customers served without a single missed delivery. The... ...more
• 29 June 2010
  BODUM® Selects GlobalCollect as Payment Service Provider for e-Commerce Platforms Worldwide
  BODUM®, a leading manufacturer of beautifully designed everyday life products, has signed an agreement with GlobalCollect, the world's premier payment service provider of local e-payments, to process credit card payments ...more
• 29 June 2010
  Skullcandy Selects TrueAction to Provide Digital Marketing Services for Lifestyle Audio Devices and Accessories
  Skullcandy, one of the leading audio headset manufacturers in the world, has selected TrueAction, a full-service digital agency within the GSI Commerce (Nasdaq: GSIC) Marketing Services division to... ...more
• 28 June 2010
  10CMS Appoints Leading UK eCommerce Technologist, John Williams, as CTO
  10CMS, creators of the market leading SaaS based Interactive Merchandising solution, today announced the appointment of John Williams as CTO. Formerly CTO at LBi, Europe’s leading digital agency network.... ...more
• 28 June 2010
  Retailers Reveal Need For Channel Diversification To Capitalize On Future Sales Opportunities
  • 25% of retailers see establishing new channels to market as greatest growth opportunity for their business • 69% of UK retailers say that having a multi-channel operation is ‘very important’ or ‘essential’ to their business • 66% of... ...more
• 25 June 2010
  La Senza Hands Yodel UK Delivery Brief
  High street lingerie chain La Senza has appointed HDN, now trading as Yodel, as its major UK delivery partner for its B2C operation. The two-year deal will see Yodel deliver in excess of 400,000 parcels annually to customers buying products... ...more
• 25 June 2010
  Ukash Continues Growth With Launch In New Zealand
  Ukash, the world’s fastest growing online-cash payments company, has announced today that its e-cash vouchers are now available at 200 point of sale terminals, operated by epay, across New Zealand. Following... ...more
• 24 June 2010
  ITV Falls Behind Other Major Broadcasters In World Cup Website Usability
  FIFA offers football fans the most usable World Cup news and video content website, while the ITV World Cup website falls well behind other major broadcasters; the BBC, Sky and Eurosport, in usability, despite the broadcaster... ...more
• 23 June 2010
  Accertify Is Selected By The Carphone Warehouse For Online Fraud Prevention
  Accertify®, the leading provider of transaction risk screening services, announced today that it has signed an agreement with a major retail industry customer in the U.K. The Carphone Warehouse, the UK’s largest... ...more
• 23 June 2010
  SSL International Plans for the future with new eCommerce platform for Durex from hybris
  hybris, a multi-channel commerce software vendor, and Javelin Group, an eCommerce consultancy and systems integrator, have announced that the new B2C eCommerce website for Durex in the UK, based on hybris Commerce, has... ...more
• 22 June 2010
  OffGamers Partners with GlobalCollect for Online Card Payment Processing Worldwide
  OffGamers provides a wide spectrum of video gaming services for over 200 video game titles appealing to both casual and power gamers alike. With a 300,000 member-strong customer base worldwide,... ...more
• 22 June 2010
  Route One: The Right Route To Excellent Delivery
  Route One were one of the first retailers to move their business online in 1998 with their fully transactional website serving over 500,000 customers throughout the last decade. With their improving sales volumes, towards the end of last year,... ...more
• 22 June 2010
  Ukash Goes Live With Sportingbet
  Ukash, the world's fastest growing online cash-payments company, has announced today that it is now accepted by world leading sports betting and online gambling company Sportingbet, in time for Ukash consumers to place... ...more
• 21 June 2010
  Using Email Marketing Effectively For Your Business
  Ever since the first spam email in 1978, companies have been honing their communication techniques to prevent their emails going straight into the deleted items folder. Email Marketing has become a specialist area within the Marketing function... ...more
• 21 June 2010
  Hybris Announces Expansion of its UK Office and Operations to Support Burgeoning Sales in this Key Market
  hybris, a leading multichannel commerce software vendor, has today announced the expansion of its UK team to support increased sales and business in this key European market. Working with its sales director, Andrew... ...more
• 18 June 2010
  National Payments Plan – A Two-Year Progress Update
  The Payments Council today published an update on their work on their National Payments Plan. Work has primarily focused on the future of cheques, following the Payments Council Board’s decision to close cheque clearing in... ...more
• 17 June 2010
  FIFTEEN LEADING NHS ACUTE TRUSTS HAVE NOW ADOPTED HL-HYBRIS AS THEIR E-CATALOGUE AND CONTRACT DATA SYSTEM
  Healthlogistics (www.healthlogistics.co.uk), hybris (www.hybris.com) and Tier 2 Consulting (www.tier2.com) today announced that Bedford Hospital, Derby Hospitals, Guy’s and St Thomas’, Heatherwood and Wexham Park and St... ...more
• 15 June 2010
  Carapay Awarded Licence From The Financial Regulator
  Realex Payments subsidiary Carapay set to revolutionise mobile and web payments Carapay Limited, a Realex Payments subsidiary, is delighted to announce that it has been awarded a licence from the Financial Regulator. Carapay is an online... ...more
• 15 June 2010
  NEOVIA Signs Deal With Gaming Giant Bet-at-home.com and Five Further Gaming Merchants for Secure Online Payment Processing
  NEOVIA Financial Plc (LSE: NEO), the leading alternative payments business, announces it has added six more gaming merchants to its growing list of customers, including the German gaming giant, bet-at-home.com.... ...more
• 15 June 2010
  Ukash Launches Into Mexico With 2 New Partnerships
  Ukash, the world’s fastest growing online-cash payments company, continues its expansion in Latin America with the announcement that it is now available in Mexico through deals with MIT and Citadel. Mexico is a... ...more
• 14 June 2010
  Leading Discount Etailer, MandMDirect.com Adopts Peerius Recommendation Engine
  Peerius the recommendation technology specialist has signed up one of the UK’s largest and most successful online retailers - MandMDirect.com, following a trial that reported an immediate revenue uplift of 8% after just one week of serving... ...more
• 14 June 2010
  Portaltech Speaking at eTail London 2010 on Mobile Trends
  Portaltech, a UK eCommerce systems integrator and consultancy, has announced that it will be speaking at 4:05PM on 16th June during eTail 2010, which will take place at Le Meridien, Piccadilly, London. Attendees will... ...more
• 11 June 2010
  World Cup Fever Takes Off Online
  Experian Hitwise, the leading online competitive intelligence service, today reveals that 1 in every 150 search terms typed into a search engine in the UK are currently World Cup related. For the week... ...more
• 10 June 2010
  Fashionable New Look for Paul Costelloe
  Leeds-based digital agency Chapter Eight has re-designed the website for fashion designer Paul Costelloe. Dublin born Paul Costelloe has been head of a successful fashion label for over 25 years. In 2009 he launched Paul Costelloe... ...more
• 8 June 2010
  GlobalCollect Draws Top Online Merchants to Prague for its eCommerce Conference perspectives’10
  Following in the footsteps of perspectives’08 in Florence (Italy), perspectives’10 – The Art of Payments took place in Prague (Czech Republic) from June 3-4, 2010. Staying true to its original... ...more
• 8 June 2010
  MO-Call Teams With Ukash To Connect The Unbanked
  Morodo Limited today announced that it has partnered with Ukash to provide a new payment option for customers of its well-known MO-Call voice and SMS service. MO-Call customers may now use Ukash vouchers to buy airtime... ...more
• 8 June 2010
  British Airways Leads The Way Online Despite Ongoing Problems
  Despite ongoing industrial action and recent reports of heavy losses, British Airways has the biggest potential to generate the most from online bookings and increase revenue by having the most usable travel website,... ...more
• 8 June 2010
  Social Networks Now More Popular Than Search Engines in the UK
  Experian Hitwise, the leading online competitive intelligence service, today reveals that social networks now receive more UK Internet visits than search engines. During May, social networks accounted for 11.88% of UK... ...more
• 8 June 2010
  SLI Systems Mobile Commerce Survey Cites Lag in Retailer Preparedness to Meet M-commerce Upswing
  According to the International Telecommunication Union (ITU), mobile subscribers will surpass five-billion this year, moving the mobile Internet closer to overtaking the PC as the most popular way to get on the... ...more
• 7 June 2010
  NEOVIA To Provide Payment Processing For IPTV Streaming Of Channel 4's Big Brother
  NEOVIA Financial Plc (LSE: NEO), the leading alternative payments business, has announced that it will provide payment processing to Perform for live streaming to PC (IPTV) of the final series of Channel 4's Big Brother... ...more
• 2 June 2010
  Home Delivery Network And Trading Companies Become Yodel
  Home Delivery Network and its trading companies are pleased to announce that their combined businesses have come together under a single brand ‘Yodel’. The new brand aims to challenge the delivery market with an absolute focus on the... ...more
• 2 June 2010
  Paysafecard and GlobalCollect Expand Collaboration to Cover Latin American Market
  Following the recent entry of paysafecard into the Latin American market, GlobalCollect has increased the number of countries where it offers this popular payment method to include Argentina.... ...more
• 2 June 2010
  NEOVIA Achieves 85% Market Penetration Of UK Online Bingo Operators
  NEOVIA Financial Plc (LSE: NEO), the leading alternative payments business, announces that it now provides payment services to more than 85% of UK online bingo operators, including Wink Bingo, 888 Ladies, Posh Bingo and... ...more
• 1 June 2010
  Postcode Anywhere “Best Practice” Supplier for eCommerce
  Address data specialist Postcode Anywhere is now a listed supplier for the Interactive Media in Retail Group (IMRG) online retail delivery initiative, which accredits e-retailers who offer online shoppers... ...more
• 1 June 2010
  ByBox Signs Partnership With SendSocial For 100% Consumer Delivery Convenience
  ByBox, an established company within the parcel logistics and technology marketplace, will partner with SendSocial to provide secure person-to-person deliveries across its 3,500 nationwide drop boxes at over 300 locations. With... ...more
• In the Press
• 21 June 2010
  Online Shopping Hits Two Year High
  IMRG spokeswoman Tina Spooner said: "With online sales growing at their highest rate in almost two years, this is good news for the e-retail industry.. The fine weather in late May and t the World Cup build-up appear to have had a positive... ...more
• 7 June 2010
  IMRG Lends Support To Econsultancy’s MSc in Internet Retailing
  James Roper, founder and CEO of IMRG said: “At IMRG we’re focused on developing the skills, capabilities and professionalism in our young and dynamic industry, as well as extending the recognition of multichannel skills within the wider... ...more
• 2 June 2010
  Achieve the IDIS Gold Standard in home delivery through MetaPack
  James Roper, CEO of IMRG comments, "MetaPack operates at the heart of the e-retail marketplace with a business model that gives it a deep view of the entire spectrum of delivery needs and solutions, so has been a welcome key member of the IMRG... ...more
• 1 June 2010
  Home Delivery Gold Standard Promises To Raise The Bar
  Behind the initiative is IMRG, the e-retailers' association, which has been working on the project for more than two years. Its chief executive, James Roper, comments: 'We see this standard as central to the whole spirit of effective e-retail.... ...more
• 1 June 2010
  IMRG Lends Support To Econsultancy’s MSc in Internet Retailing
  James Roper, founder and CEO of IMRG said: “At IMRG we’re focused on developing the skills, capabilities and professionalism in our young and dynamic industry, as well as extending the recognition of multichannel skills within the wider market.... ...more
• 1 June 2010
  Postcode Anywhere “Best Practice” Supplier For eCommerce
  IMRG’s Delivery Director Andrew Starkey said: “Shoppers have come to expect choice, convenience and first-time delivery when ordering online. “Retailers gaining accreditation to the Gold Standard will be able to display the Gold icon... ...more
• May 2010
• Press Releases - IMRG
• 21 May 2010
  Online Sales Robust; £4.4 billion Spent In April
  - Total online retail market up 13% on April 2009 - Growth in online travel sector slows by 9% month on month - Shoppers prepare homes and gardens for summer; 32% uplift in online sales 21st May 2010: Latest figures from the... ...more
• 12 May 2010
  IMRG Multi Channel Workshop May 11th 2010 – Executive Summary
  Anytime, any place, anywhere – that’s e-retail Smash the silos in your multi-channel business and reap the rewards of the anytime, any place, anywhere consumer. That was the advice to e-retailers at IMRG’s Multi Channel Workshop. Consumers’... ...more
• Press Releases - Members
• 28 May 2010
  New Advice Guide Launched To Help Customers Using Cards Abroad This Summer
  To coincide with the approach of the holiday season, The UK Cards Association and ABTA, the travel association, have today (28 May 2010) published a consumer advice guide – Using your card overseas – that provides the latest tips and useful... ...more
• 27 May 2010
  PSP SecureTrading to announce new payment products; Tokenisation and Dynamic Currency Conversation at Ecommerce EXPO North 2010
  SecureTrading (http://www.securetrading.com) the online Payments Service Provider (PSP) is to announce two new payment services today. SecureTrading is to unveil its Tokenisation and Dynamic... ...more
• 27 May 2010
  Ebuyer Holds Offline Warehouse Sale For 10th Anniversary
  Ebuyer.com is opening its warehouse doors to shoppers looking for cheap laptops and electronics deals to celebrate its 10th birthday. The online electronics store will go from virtual to reality for one... ...more
• 26 May 2010
  Timberland Names GSI Commerce Strategic Global E-Commerce Partner
  GSI Commerce Inc. (Nasdaq: GSIC), a leading provider of e-commerce and interactive marketing solutions, today announced that it has extended and expanded a multiyear agreement to provide The Timberland... ...more
• 26 May 2010
  Hidden Checkout Charges Most Likely To Make Customers Abandon Online Orders
  Hidden charges at the checkout are the most likely thing to lead to online shoppers abandoning purchases and many would also be put off by being forced to register before buying, according to new findings released today.... ...more
• 25 May 2010
  NEOVIA Exhibits Award-Winning Affiliate Benefits Package At iGaming Super Show Stand L36, Affiliate Zone
  NEOVIA Financial Plc (LSE: NEO), the leading alternative payments business, will be exhibiting at the iGaming Super Show in Prague this week, talking to affiliates, merchants and partners about its award-winning... ...more
• 24 May 2010
  Savile Row Doubles Landing Page Conversions with 10CMS Interactive Merchandising
  10CMS, creators of the market leading Interactive Merchandising platform today announced exciting results from the first phase of its deployment on the Savile Row website, www.savilerowco.com. Initial results reveal that... ...more
• 21 May 2010
  iTunes’ Poor Security Highlights Online Retailer Cyber Risks
  Earlier this week Apple was accused of failing its customers after hackers broke into personal iTunes accounts with ease, and fraudulently spent thousands of pounds of customers’ money. This latest cyber fraud incident... ...more
• 21 May 2010
  Steak Appointed By DSGi To Work On Behalf Of Currys
  Steak has been appointed by DSG international plc (‘DSGi’), one of Europe’s leading specialist electrical retailing groups and UK market leaders, to work on behalf of its UK brands Currys, Dixons.co.uk and PC World. The account, won in a... ...more
• 20 May 2010
  Sharejewellers.com Works Like A Charm
  Leeds-based Chapter Eight has re-designed the website for client Share Jewellers, as part of their ebusiness outsourcing service. Online customers can now take advantage of three flash based charm builders that allow them to build their own... ...more
• 20 May 2010
  Indium Web Management Unveil New Service
  Indium Web Management have just revealed a new service they are offering for Google Base Feed Optimisation. Google Base is the platform which runs Google Product Search, which now appears in Google’s main search results page.... ...more
• 20 May 2010
  Indium Web Management Link Up With Local Charity
  Indium Web Management Present LinkedIn Seminar to Sobell House Hospice Charity in Oxford Indium Web Management have been working with Sobell House Hospice Charity in Oxford. Last week, Managing Director Chloë Thomas held a LinkedIn Seminar with... ...more
• 18 May 2010
  Avail Intelligence Offers Merchandising Success to US Etailers
  Avail Intelligence (http://www.avail.net ) today announced the immediate availability of its Avail Behavioral Merchandising™ online merchandising solution in North America, and the opening of an office in... ...more
• 18 May 2010
  Postcode Anywhere’s AA Route Optimiser shortlisted for 2010 National eWell-Being Awards
  Worcester-based IT company Postcode Anywhere announced today that its AA-backed Route Optimiser software - which significantly reduces commercial journey times, fuel costs and carbon emissions - has been... ...more
• 18 May 2010
  SecureTrading To Exhibit And Present Seminar At eCommerce EXPO North
  SecureTrading http://www.securetrading.com the online Payments Service Provider (PSP) is to present an ecommerce seminar with BT Fresca at Ecommerce EXPO North later this month. The seminar... ...more
• 18 May 2010
  VITAMIN RESEARCH PRODUCTS PUTS HYBRIS AND PORTALTECH AT THE HEART OF ITS GLOBAL E-COMMERCE STRATEGY
  Vitamin Research Products (VRP), a leading U.S.-based manufacturer and marketer of pharmaceutical-quality nutritional supplements, has selected a best-of-breed commerce solution from hybris, a leading multichannel... ...more
• 17 May 2010
  IMRG’s ISIS Programme for Fair Shopping Uses eKomi to Monitor Retailer Service Levels and Compliance
  eKomi, Europe’s leading and award winning provider of independent customer service and satisfaction feedback software, has today announced that it is helping IMRG, the leading industry body for global e-tailing, to... ...more
• 17 May 2010
  OPS Promises Increased Online Security with PCI DSS
  Leading digital payments provider Chapter Eight, has announced it's cash control and online collections product, Open Payment System (OPS) is now PCI DSS (Payment Card Industry Data Security Standard) Level 1 compliant. The PCI... ...more
• 17 May 2010
  Postcode Anywhere is a Finalist for the 2010 Red Herring 100 Europe Award
  Postcode Anywhere announced today it has been selected as a finalist for Red Herring's Europe 100 award, a prestigious list honouring the year’s most promising private technology ventures from the world European... ...more
• 14 May 2010
  Chapter Eight Helps Clients Declare Compliance
  Full service e-retail specialist Chapter Eight recently became PCI DSS (Payment Card Industry Data Security Standard) Level 1 certified for their shopping cart and ecommerce systems. As one of the leading digital payment... ...more
• 14 May 2010
  vente-privee.com comes out on top at GP Bullhound Media Momentum 2010 Awards, the Oscars of the digital media world
  Event-based sales company, vente-privee.com topped four of the seven categories on Wednesday night at the prestigious Media Momentum Awards – the first time any company has won more than two accolades in the award’s six... ...more
• 13 May 2010
  docdata Provide Dune With eBay Fashion Outlet Solution
  Leading Footwear and Accessories brand Dune chose integrated ecommerce solutions provider docdata, to design, build and fulfil an ebay Fashion Outlet enterprise store as a focused channel for clearance stock. The creative... ...more
• 12 May 2010
  Webcredible Chosen By Avery Dennison For Usability Testing
  Webcredible, the user experience consultancy, today announced its appointment by Avery Dennison for a usability testing project on www.averybrandandprint.co.uk. The project is designed to identify where Avery® Brand&Print can... ...more
• 11 May 2010
  GSI Commerce Acquires VendorNet
  GSI Commerce Inc. (Nasdaq: GSIC), a leading provider of e-commerce and interactive marketing solutions, today announced it has acquired VendorNet, a Boynton Beach, Fla.-based multichannel e-commerce supply... ...more
• 11 May 2010
  Ogone SA/NV Teams with Growth Equity Investor Summit Partners
  Ogone SA/NV, one of Europe’s leading service providers specialising in the processing of online payments, announced today that growth equity investor Summit Partners has entered into a binding... ...more
• 10 May 2010
  New Research On Online Retail Delivery Options From iForce
  Online retailers have improved the delivery options they now offer to customers, according to a research update carried out by iForce, the UK’s leading outsourced multichannel specialist logistics operator. Extensive market research... ...more
• 7 May 2010
  Criteo Secures $7M Strategic Investment from Bessemer Venture Partners
  Criteo, the leading global performance ad retargeting solution provider, today announced a $7 million Series C round of funding from Bessemer Venture Partners (BVP) bringing Criteo’s total funding to $24 million. Bessemer, one of... ...more
• 6 May 2010
  ACHICA Selects GSI Commerce As Partner For Operational Fulfilment
  GSI Commerce Inc., the leading provider of e-commerce and multichannel solutions, today announced a new partnership with ACHICA, the newly launched UK online private members store that offers luxury, lifestyle brands at... ...more
• 4 May 2010
  Liverpool FC – New kit reaches fans thanks to MetaPack
  Liverpool Football Club is looking back to the future with a new take on a vintage design incorporating the latest sports-wear technology for the 2010/12 home kit and have chosen MetaPack to bring their despatch into the same league. They went... ...more
• 4 May 2010
  Webloyalty grows German operations with Wizz Air partnership
  LONDON, UK, 4 May 2010 – Webloyalty, a leading provider of incremental revenue for online businesses, today announced further expansion in to the German market, winning... ...more
• 4 May 2010
  FACT-Finder now offers an expanded interface for Magento
  Omikron’s search and navigation solution FACT-Finder is available immediately with additional features for Magento, the open source eCommerce platform. Online shop operators who use Magento may now offer their customers an error-tolerant... ...more
• In the Press
• 31 May 2010
  IMRG Selects First Cyber Security's SOLID Authentication Service To Protect Its Brand Online And Reduce Internet Fraud
  “The ISIS brand was introduced in 2002 and now has the support of over 1000 e-retailers from major household names to smaller more specialised retailers. ISIS-accredited retailers now account for approximately two thirds of all UK online... ...more
• 24 May 2010
  Home Sweet Home For Online Retail
  Director of Information at IMRG added Tina Spooner: “We continued to see double-digit growth in the online retail sector during April, with the home and garden sector recording particularly strong growth of 32 per cent year-on-year. She also... ...more
• 21 May 2010
  UK Online Sales Show 13% Annual Rise
  Online travel sales were up by 5%, year on year, but down by 9% compared to March. This, said Tina Spooner, director of information at IMRG, “may be an early indication of the impact of the volcanic ash cloud on the travel industry.” Online... ...more
• 13 May 2010
  eRetailers Building On Exposure
  David Smith, the Managing Director at Interactive Media in Retail Group (IMRG), said: "If you have got a brand which has got enough regular eyeballs seeing that site and enough people behind that brand – then obviously retailers will be... ...more
• April 2010
• Press Releases - IMRG
• 29 April 2010
  IMRG response to ICO's Personal Information Online Code of Practice Consultation
  IMRG response to ICO's Personal Information Online Code of Practice Consultation We set out below IMRG‟s comments in relation to the ICO‟s consulation on the Personal Information online code of practice (the “Draft Code”), together with IMRG‟s... ...more
• 29 April 2010
  More people recognise online as a ‘greener’ way to shop
  The latest e-Customer Service Index (eCSI) survey conducted by IMRG and eDigitalResearch reveals that people are embracing e-commerce, not just for convenience, but because it is seen as a more environmentally-friendly way to shop. The... ...more
• 28 April 2010
  IMRG & BPS Press Release: Over Half The Adult Population Now Shop Online
  - Over 51% of British adults have shopped online in the last three months - Online grocery shopping is growing 50% faster than other e-shopping - 76% of Britons have internet access - 13% of internet users have access to the net via mobile... ...more
• 28 April 2010
  IMRG Clothing & Fashion Workshop 21st April 2010 – Exec Summary
  Must-Have Fashion Trends… For eCommerce: Keeping up with trends is second nature for fashion retailers but IMRG’s Clothing & Fashion Workshop offered fresh insight into what’s hot in e-commerce. Ensuring a great customer... ...more
• 22 April 2010
  IMRG Legal Forum 14th April 2010 – Executive Summary
  Cookies may crumble, leaving online consumers with a bad taste in their mouths – that’s if a new EU Directive is implemented as planned next year. IMRG Legal Forum members are already actively lobbying on this... ...more
• 21 April 2010
  IMRG/Capgemini Press Release: Sunshine Boosts Sales For Online
  Sunshine boosts sales for online • £4.5 billion spent online in March • Sales up by 15% compared to March 2009 thanks to improving weather • Strong growth in nearly all sectors; home and garden especially high 22nd April 2010: Latest... ...more
• 14 April 2010
  On-line Retail Associations Express Their Concerns About The Potential Impact Of EU Draft Guidelines On Vertical Restraints
  BeCommerce, the Belgian e-commerce and distance selling association, EMOTA the European E-commerce and Mail Order Trade Assocaition, FEVAD, the French E-commerce and Home Shopping Federation, IMRG the UK leading industry body for global... ...more
• 7 April 2010
  IMRG Press Release: Failed Deliveries Cost the e-Retail Industry Between £790 Million and £1 Billion Each Year.
  Interactive Media in Retail Group (IMRG) has launched the third in the series of it’s ‘Valuing Home Delivery Review’ following on from those published in 2006 and 2008. The 2010 review, produced in cooperation with Postcode Anywhere Ltd,... ...more
• Press Releases - Members
• 29 April 2010
  Introducing the eBay Fashion Outlet eBay launches through-the-line clothing campaign
  eBay.co.uk, the UK’s leading ecommerce site is launching a multi-channel campaign for the new Fashion Outlet section of its website. The campaign strapline: ‘The clothes you love, direct from the brands you love’ – spotlights a number of... ...more
• 29 April 2010
  TradeDoubler looks at impact of volcanic ash disruption on travel industry
  London, 29 April 2010 – Stranded travellers searching in vain for a way home caused disruption in new ways to the web-dependent travel industry. Traffic and conversion trends to all travel sectors turned on their heads, sites crashed and... ...more
• 28 April 2010
  Special Police Unit Marks Its 8th Anniversary With £340m Of Fraud Savings
  The Dedicated Cheque and Plastic Crime Unit (DCPCU) – the unique bank-sponsored police squad - today announced details of its latest fraud savings, which showed that its work to target organised fraud gangs led to estimated savings of £24.5... ...more
• 28 April 2010
  Chapter Eight Helps Lyle & Scott Become An Upwardly Mobile Brand
  As one of the UK's most stylish brands, Lyle & Scott prides themselves on staying ahead of the game when it comes to cutting edge fashion. With that in mind, their customers now have increased access to their favourite clothing brand through... ...more
• 27 April 2010
  iForce Service Is Music To The Ears Of Digital Village
  iForce, the UK’s leading outsourced multichannel specialist logistics operator, has gone live with a multichannel fulfilment service for Digital Village, the UK’s largest music equipment retailer. From its Milton Park... ...more
• 27 April 2010
  Graze.com Ruminates On Two Years Of Success With Postcode Anywhere
  “Healthy eating by post” company Graze.com celebrated another 50,000 successful food deliveries on its two-year anniversary this week - and attributes much of its success to an online mail-order model made... ...more
• 26 April 2010
  NEOVIA Upgrades and Simplifies Merchant Services with New Card Acquiring Bureau
  NEOVIA Financial Plc (LSE: NEO), the leading alternative payments business, has made available a significant upgrade to its Merchant Services business that forms part of its NEOVIA Payment Network™. With its recently... ...more
• 26 April 2010
  The Book Depository wins Queen’s Award for Enterprise: International Trade 2010
  Online book retailer, The Book Depository, has won the 2010 Queen’s Award for International Trade, the UK’s most prestigious and highly competitive business award. The Book Depository wins the award for continued growth and... ...more
• 26 April 2010
  ChannelAdvisor Kicks Off 2010 with Multichannel Growth
  ChannelAdvisor, a solution provider that enables online retailers to improve efficiency and increase revenue, today announced that its retailers have jump-started 2010 with record growth on Amazon,... ...more
• 26 April 2010
  Alibaba.com Launches AliExpress to Bring Industry Leading Security, Choice, Flexibility, Convenience and Profitability to Small Wholesalers and Retailers
  Alibaba.com Limited (HKSE:1688) (1688.HK), the world's leading small business e-commerce company, today formally launched AliExpress (www.aliexpress.com), an e-commerce platform offering smaller-quantity orders,... ...more
• 26 April 2010
  Alibaba.com Introduces Payment with PayPal on AliExpress
  Alibaba.com Limited (HKSE:1688) (1688.HK), the world's leading small business e-commerce company, and PayPal today announced that PayPal will be offered on the AliExpress platform... ...more
• 23 April 2010
  Ebuyer Launches iPad Giveaway
  Ebuyer.com, the leading online electronics retailer is giving away an Apple iPad as part of its new Twitter campaign, which launches Friday 23 April 2010. In a nod to all its Twitter and Facebook... ...more
• 22 April 2010
  Chapter Eight Continues Growth With PCI DSS Certification
  Full service e-retail specialist Chapter Eight has this week cemented their position as one of the leading digital payment providers in the UK by achieving PCI DSS (Payment Card Industry Data Security Standard) Level 1 certification for their... ...more
• 21 April 2010
  Axida Named Cool Vendor By Leading Analyst Firm
  Axida, a leading provider of intelligent home delivery solutions, today announced that it has been included in the list of five “Cool Vendors” in the “Cool Vendors in Supply Chain Management, 2010”... ...more
• 21 April 2010
  Labour Website Lags Behind In Usability In Run Up To The ‘Online’ Election
  The Liberal Democrats offer voters the most usable website of all political parties that currently hold a seat in the House of Commons, whilst the Labour party’s website languishes in joint fifth place despite this... ...more
• 20 April 2010
  Chapter Eight Continues Growth With PCI DSS Certification
  Full service e-retail specialist Chapter Eight has this week cemented their position as one of the leading digital payment providers in the UK by achieving PCI DSS (Payment Card Industry Data Security Standard) Level 1 certification for their... ...more
• 20 April 2010
  Simon Bird Appointed As UK Director Of Retail Partnerships, For Voucher Codes Website, Savoo.co.uk
  Savoo.co.uk, one of the fastest-growing voucher code sites, which features offers such as Dell discount codes, has appointed Simon Bird as the second UK-based person to join its team as UK Director of Retail... ...more
• 20 April 2010
  Online retailers to cash in by accepting Ukash NEO
  Ukash, the world’s fastest growing online cash-payments company, is targeting retailers in the UK and Germany with its most innovative product to date, Ukash NEO, which allows consumers in these markets to shop online... ...more
• 19 April 2010
  Actinic Announces Version 10 of its Ecommerce Software
  Actinic, the supplier of award-winning ecommerce solutions for small and medium sized businesses, announces the release of version 10 of its range of ecommerce software comprising of... ...more
• 16 April 2010
  GSI Commerce Enters Strategic Software Distribution Agreement
  GSI Commerce Enters Strategic Software Distribution Agreement and Purchases Minority Interest in German eCommerce Software Company, Intershop Communications AG KING OF PRUSSIA, Pa., April 15, 2010 – GSI Commerce Inc. (Nasdaq: GSIC), the... ...more
• 16 April 2010
  Indium Web Management Offer New Facebook Marketing Service
  Indium Web Management have this week unveiled a new Facebook Marketing Package helping clients build their Facebook presence, grow their following, manage their communications and advertise on Facebook for new customers.... ...more
• 16 April 2010
  Internet’s Leading Minds To Gather At GSI Commerce 2010 Summit
  GSI Commerce Inc. (Nasdaq: GSIC), the leading provider of e-commerce and interactive marketing solutions, today announced it will hold the company’s annual client summit on April 21 and 22 at the Waldorf... ...more
• 15 April 2010
  First Cyber Security And IMRG The e-Retail Trade Association Make Internet Shopping Safer
  IMRG, the leading body for global e-commerce has selected First Cyber Security’s SOLID Authentication service to protect its brand online and reduce internet fraud. This new and innovative service verifies when... ...more
• 15 April 2010
  Criteo Hires Former AOL Chief Michael Steckler As UK Managing Director
  Michael Steckler, former managing director of advertising at AOL UK, is to join personalised retargeting specialist Criteo as UK managing director. Steckler will start work at Criteo, one of Europe's fastest-growing... ...more
• 15 April 2010
  GlobalCollect Announces Investment by Welsh, Carson, Anderson & Stowe
  GlobalCollect announced today that Welsh, Carson, Anderson & Stowe (WCAS), one of the largest and most successful private equity investment firms in the United States, has... ...more
• 15 April 2010
  Ukash Partners With Vopium As Growth Of Its VoIP Business Continues
  Ukash, the world’s fastest growing online cash-payments company, has announced a deal with Danish-based mobile communications company Vopium, allowing its customers around the world to use Ukash to pay securely online... ...more
• 14 April 2010
  TradeDoubler Appointed By Aer Lingus For Affiliate Marketing Services Across Europe
  TradeDoubler, the number one pan-European performance marketing company, today announced that it has been appointed by Aer Lingus to run its affiliate marketing activity in the UK, Northern Ireland, Germany, Spain,... ...more
• 12 April 2010
  Missing Postcodes Cost Online Businesses £146m A Year, Says Postcode Anywhere
  Incorrect delivery addresses cost online UK businesses over £146m every year, according to a study released by Worcester-based IT firm Postcode Anywhere this week. The Interactive Media in Retail... ...more
• 12 April 2010
  TradeDoubler Recruits, Restructures And Launches td Lnsight To Meet 2010 Challenge
  TradeDoubler has undergone the most significant restructure of its UK operations in its history to bring to the market a more cohesive, more efficient, solutions-orientated service in online performance marketing. This new... ...more
• 8 April 2010
  vente-privee.com Chosen Best “Pure Player” Business For The 1st “Acsel Du Numérique” Awards
  vente-privee.com, online event sales pioneer and worldwide leader, has been awarded the Best “Pure Player” award for the “ACSEL du numérique” awards. The awards are the first for the ACSEL, the French... ...more
• 8 April 2010
  Facebook Voted Easiest To Use Social Networking Site
  Facebook and Twitter are considered the easiest to use social networking sites but a substantial number of Internet users feel that no social networking sites are easy to use, according to new findings released today.... ...more
• 8 April 2010
  Summit Sports Leveraged Scene7 to Take Sales to New Heights With 30% Growth
  Sports equipment can be expensive, and shoppers, while willing to pay for their desired product, must first know if the product is exactly what they are looking for. Summit Sports reached out to Adobe Scene7 to improve its online experience... ...more
• 7 April 2010
  TradeDoubler Announces Technology Integration Agreement with Marin Software for Enhanced Cross Media Tracking
  TradeDoubler, the number one pan-European digital marketing company, today announced a technology integration agreement with Marin Software, provider of the leading enterprise-class paid search management application... ...more
• 7 April 2010
  Postcode Anywhere Launches New Website
  Business efficiency web service company Postcode Anywhere unveiled its new website this week, after more than 12 months of preparation. The new website has an improved user interface and an... ...more
• 7 April 2010
  Ukash Partners With Shoprite, Making Vouchers Available In 560 Stores Throughout South Africa
  Ukash, the world’s fastest growing online cash-payments company, has signed a deal with Shoprite, to enable consumers in South Africa to purchase Ukash vouchers from 560 supermarkets and hypermarkets.... ...more
• 6 April 2010
  Taking The Headache Out Of International eCommerce
  Waxing lyrical about the benefits of reaching a global customer base via the world wide web is easily said but much more difficult to implement in reality. Creating an international ecommerce website that will support global currencies... ...more
• In the Press
• 30 April 2010
  Shopping Online The ‘Greener’ Way To Shop
  David Smith, Managing Director of IMRG comments: “It is really encouraging to see that people recognise the importance of environmental labelling and that more people would buy environmentally preferable products. The next step is ensuring... ...more
• 26 April 2010
  Luxury Brands Snatch Away Online Bargains
  Andrew McClelland, Director of Business Development at IMRG, a body representing internet retailers, said: “The ‘bricks and mortar’ clause allows them to ditch a supplier just because they are an online-only business.” For the Full article... ...more
• 26 April 2010
  Over Half UK Adult Population Now Shop Online
  “It is only ten years since the very first consumer broadband connection was made available – just days after the dotcom bubble burst and most of the business world concluded that e-retail was hype and finished - since when the value of UK... ...more
• 26 April 2010
  Half of UK Population Are e-Shoppers
  "It is only 10 years since the very first consumer broadband connection was made available, just days after the dotcom bubble burst and most of the business world concluded that e-retail was hype and finished. Since then the value of UK online... ...more
• 22 April 2010
  Online Retailers Outperform The High Street
  Tina Spooner, director of information at IMRG, says: “There is a strong trend emerging showing that high street retailers with an online presence are playing an increasingly significant role in the e-retail sector. Retailers with a diverse... ...more
• 21 April 2010
  IMRG Offers Free "Negative Signals" Fraud Detection Service From Ethoca to Online Retailers; Part of Added Value Program for ISIS-Accredited Merchants
  We're tremendously excited to be able to offer the free "Negative Signals" service to ISIS accredited merchants through our Retailer Resource Centre", said Andrew McClelland, Director of Business Development at IMRG & ISIS. "Nearly half of all... ...more
• 7 April 2010
  Chapter Eight Confirms its Standing Within eRetail Industry
  Andrew McClelland, director of business development at IMRG, was equally delighted to welcome Chapter Eight as a Senate Member. He remarked: “Chapter Eight brings a wealth of experience in the digital world and we're sure they will prove an... ...more
• March 2010
• Press Releases - IMRG
• 23 March 2010
  IMRG Press Release: Search Workshop 16th March 2010 – Executive Summary
  Search: looking for all the right answers. The search market is rife with innovation – driven by the dual ambitions of offering credible alternatives to the market leader and enhancing the services available to retailers. IMRG’s Search... ...more
• 19 March 2010
  IMRG/Capgemini Press Release: Online shoppers keep romance alive
  22nd March 2010: Valentine’s Day gifts helped online to bounce back from a disappointing January, according to latest figures from the IMRG Capgemini e-Retail Sales Index, with shoppers spending 13% more in February compared to last year. An estimated £4.1 billion was spent online in the month, compared to £3.6 billion in 2009. ...more
• 18 March 2010
  IMRG Press Release: Jobs Index: 600,000 And Counting
  - 600,000 British jobs are either directly in or support e-retail - The UK now has 150,000 online retail businesses - The e-retailers surveyed now employ six times as many staff as when they started trading - 78% of online retailers surveyed... ...more
• 16 March 2010
  IMRG Press Release: Payments Workshop 11th March 2010 – Executive Summary
  Payment choice pays off for e-retailers. While credit and debit cards may rule as the king and queen of payment methods in the UK market, e-retailers who want to trade internationally may need to widen their payment horizons. That was one of the key conclusions of IMRG’s Payments Workshop where retailers were told that offering the right suite of payments types could help boost conversion rates ...more
• 3 March 2010
  IMRG Press Release: Senate Meeting February 16th 2010 – Executive Summary
  The new decade brings fresh challenges for e-retail and IMRG’s Senate is poised to lead members through changes of Government, legislation and consumer behaviour – and find new opportunities. ...more
• 1 March 2010
  IMRG/Hitwise Hot Shops List: February 2010: Now Available
  The biggest movers this quarter were: Thomas Cook (15) moving up thirty one positions, British Airways (31) moved up eleven places, The Trainline (24) and Thomson Holidays (11) both climbed ten. There was only one new entrant to the list this quarter - the new Littlewoods brand, Very.co.uk (34). Tesco Superstore (28), TravelRepublic.co.uk (39) and First Choice (45) all re-entered the Top 50 having been there previously. ...more
• Press Releases - Members
• 30 March 2010
  NetElixir Unveils Twitter Analytics Capability On Its Search Engine Marketing Platform LXRRetail
  NetElixir, Inc., recently announced the launch of its Twitter buzz analytics technology, which has the ability to monitor tweets, extract keywords, and integrate the words and phrases into Search Engine Marketing... ...more
• 29 March 2010
  Ukash Partners With QIWI To Introduce Physical Issuing In 100,000 Sites In Russia
  Ukash, the world’s fastest growing online cash-payments company, has become the first online cash mechanism to launch in Russia after signing a deal to make its vouchers available at more than 100,000 physical points of... ...more
• 26 March 2010
  Online Shopping Is Delivering Profits– But Cyber Risks And Data Breach Fines Increase
  Online shopping is a channel to market that retailers cannot afford to overlook. So it is no surprise that IGD recently forecast that the value of the online grocery market will double in size to £7.2bn by 2014 – three times the growth rate... ...more
• 26 March 2010
  Demand For Ukash Surges Due To Popularity Of Online Gaming
  Ukash, the world’s fastest growing online cash-payments company, has reported a significant increase in redemptions from the online games sector which has resulted from the huge popularity of games such as Mafia Wars and... ...more
• 25 March 2010
  Ukash Moves Into Its 30th Country With Launch In Bolivia
  Ukash, the world’s fastest growing online cash-payments company, follows its move into Latin America in 2009 with news of further expansion into Bolivia, in partnership with Rocalix S.A. After... ...more
• 24 March 2010
  New Dyno Site Designed By Steak Is Live
  Dyno, the UK’s premier emergency building repair service, has launched its completely redesigned website built by full-service digital agency Steak, who were awarded the project following a competitive pitch. Dyno’s current online... ...more
• 23 March 2010
  eBay Advertising Announces New Senior Hires
  eBay Advertising today announces the appointment of Dylan Fuller as Head of AdCommerce for UK and Craig Newns-Smith as International Advertising Sales Manager, as the company continues its growth trajectory across the UK and EMEA.... ...more
• 19 March 2010
  Indium Web Management: New Email Case Studies Released
  Indium Web Management have this week released two email marketing case studies highlighting their continued excellence in the field. Indium Web Management conduct email marketing for a number of small and large online retailers across the... ...more
• 18 March 2010
  Which? Leads by Example Online
  Visitors to the website of independent consumer champion Which? can now find the information they’re looking for more easily with the implementation of ‘Learning Search’ from on-demand site search specialist SLI Systems.... ...more
• 17 March 2010
  Fraudsters Shift from Financial Targets to Stealing Personal Information, VeriSign’s Online Fraud Barometer Research Reveals
  An online YouGov survey commissioned by VeriSign Inc. (NASDAQ: VRSN), the trusted provider of Internet infrastructure services for the networked world, has revealed that 11 percent of the online UK population has been... ...more
• 17 March 2010
  Webloyalty etail Strategy Summit 2010 – Event summary
  Webloyalty, a leading provider of incremental revenue for online businesses and facilitator of the event, announces the findings of the recent Webloyalty etail Strategy Summit 2010. With online retail and travel giants such as... ...more
• 17 March 2010
  MetaPack Reduces Costs While Increasing Profit
  Online retailer Tackle Discounts, who went live with MetaPack’s delivery management system last year and have reported a 30-40% increase in turnover and a 15% decrease in delivery costs since using the software. “We wouldn’t have been able to... ...more
• 16 March 2010
  Wazzamba Wins by Partnering With GlobalCollect
  Wazzamba (www.wazzamba.com), a unique online virtual world offering players the chance to win real world travel prizes, has partnered with GlobalCollect for processing all its online payments... ...more
• 16 March 2010
  Ogone Payment Services Achieves Level 1 PCI-DSS Certification For Seventh Consecutive Year
  Ogone Payment Services, one of Europe’s largest service providers specialising in the processing of online payments, today announced it has achieved Level 1 Payment Card Industry Data Security Standard (PCI... ...more
• 15 March 2010
  Actinic and Feefo Announce Strategic Partnership
  Actinic, the UK expert in ecommerce for small and medium businesses, today announces a strategic partnership with Feefo, the UK provider of independent customer feedback for ecommerce sites. For full... ...more
• 15 March 2010
  GSI Commerce Founder and CEO Michael G. Rubin Goes Undercover in His Own Company on the Hit Series “Undercover Boss,” March 21 on CBS
  Michael G. Rubin, founder and CEO of GSI Commerce Inc. (Nasdaq: GSIC), the leading provider of e-commerce technology and services to the nation’s top 500 online retailers, goes undercover at his own... ...more
• 15 March 2010
  Adobe Scene7 Survey Highlights Global Trends in Online Business for 2010
  Adobe Systems Incorporated (Nasdaq:ADBE) today published the results of its annual Adobe® Scene7® global survey, detailing the technologies online businesses see as the most effective to engage customers via... ...more
• 15 March 2010
  VeriSign Marks 25 Years of .Com
  VeriSign, Inc. (NASDAQ: VRSN), the trusted provider of Internet infrastructure for the networked world, tomorrow will host a summit of Internet policymakers, industry leaders and other stakeholders in Washington,... ...more
• 11 March 2010
  Facebook Voted Easiest To Use Social Networking Site
  Facebook and Twitter are considered the easiest to use social networking sites but a substantial number of Internet users feel that no social networking sites are easy to use, according to new findings released today.... ...more
• 11 March 2010
  Sitemakers To Reward A Great eCommerce Idea With £20,000
  Ecommerce specialists, Sitemakers Ltd, have launched the “LiquidShop Successful Ecommerce Award”. The prize for the winner is an ecommerce website backed by extensive support for a full 12 months to help make the venture a success.... ...more
• 10 March 2010
  New Card And Banking Fraud Figures Published
  • Fraud on debit and credit cards fell by more than a quarter in 2009 to £440.3m • Counterfeit card fraud (skimming and cloning) fell by over a half • Online banking fraud losses rose by 14% to £59.7m • Cheque fraud fell 29% from £41.9m to... ...more
• 10 March 2010
  Realex Payments Delivers A Winning Payments Solution For 32Red
  Europe's fastest growing payments provider announces a deal with award winning online Casino and Poker room. Realex Payments announced today that they have signed a deal with award winning gaming operator, 32Red, to support its card processing... ...more
• 9 March 2010
  Ukash Extends Spanish Service To Provide Customers With 24/7 Access To Virtual Cash
  Ukash, the world’s largest prepaid cash-issuing estate, has announced that it can now offer consumers 24/7 access to vouchers in 80,000 Telefónica phone booths across Spain, to be redeemed at any of the thousands... ...more
• 9 March 2010
  Webloyalty Announces European Expansion With Launch Of Operations In Germany
  Webloyalty, a leading provider of incremental revenue for online businesses, today announced its further expansion in to Europe by launching operations in Germany. The company, headquartered in the... ...more
• 9 March 2010
  London 2012 Appoint eCommera To Run Online Merchandise Shop
  The London Organising Committee of the Olympic Games and Paralympic Games (LOCOG) has appointed eCommera to build and operate the London 2012 online store. The online store will be the primary destination for Games... ...more
• 5 March 2010
  ChannelAdvisor Reveals Heavyweight Catalyst Conference Line-up
  ChannelAdvisor, a solution provider that enables online retailers to improve efficiency and increase revenue, today announced the agenda for its annual conference, Catalyst, being held April 12-13, 2010, at The Brewery on Chiswell... ...more
• 3 March 2010
  SeeSaw.com switches on NEOVIA Payments for UK Online TV Service
  Cambridge, UK - Wednesday 3 March, 2010 – NEOVIA Financial Plc (LSE: NEO), the leading global alternative payments business, today announced a significant deal with SeeSaw, the new online TV service in the UK. SeeSaw plans to introduce payment methods for premium content in the coming months which will be pr ...more
• 1 March 2010
  Hackers Mount New Strike
  Many of our clients have seen and commented on the Wall Street Journal article of Feb. 18, 2010, entitled “Hackers Mount New Strike,” and the USA Today article on the following day, entitled “Stolen Logons In Hands of ‘Amateurs.’”... ...more
• 1 March 2010
  TrueAction Expands its Agency Services to Europe
  TrueActionTM, a GSI Commerce company (Nasdaq: GSIC), today announced the expansion of its portfolio into international markets with the redesign and launch of Peak Performance’s online store... ...more
• In the Press
• 30 March 2010
  Thomas Cook Biggest Mover In Hitwise List
  IMRG's chief executive James Roper said: "This latest list records retail traffic when online sales were growing at their lowest rate since records began, a decade ago." ......We expect significant fresh movement on the HSL this year... ...more
• 22 March 2010
  600,000 People Now Work In eCommerce In The UK
  It is clear that being competitive in the online marketplace is critical both for businesses and the economy,” says James Roper, chief executive of IMRG. “E- retail is making a huge contribution to the UK’s wider economic health, creating... ...more
• 22 March 2010
  Strong growth in online sales as buyers gain confidence
  Tina Spooner, director of information at IMRG said: "Although overall gift sales declined last month, sales of health and beauty products and lingerie were strong in the run up to Valentine's Day." For the Full article from... ...more
• 18 March 2010
  More Than Half A Million Jobs In UK Online Retail Sector
  James Roper, Chief Executive of IMRG comments: “It is clear that being competitive in the online marketplace is critical both for businesses and the economy. E-retail is making a huge contribution to the UK’s wider economic health, creating... ...more
• 10 March 2010
  January Online Shopping At Record Low
  Tina Spooner, Director of Information, IMRG, said: "The weaker yearly growth in the UK e-retail market during January follows a strong December when online retailers were clearly well prepared for the festive season, indeed December 26th and... ...more
• 10 March 2010
  Pay Rise And Bonuses For Striking Postmen
  James Roper, chief executive of IMRG, which represents internet retailers, said: “To see large benefits going into a workforce that has been so disruptive just at the time of year when online retail most needs good delivery services – it seems... ...more
• 2 March 2010
  eCommerce Will Be Fundamental To Entrepreneurial Success Over The Next Five Years
  David J Smith, Director of Operations at IMRG, added: "We welcome Powering Small Business Britain from PayPoint.net. It adds an interesting new dimension to the discussions and debates we have with our members as we look at online businesses... ...more
• 1 March 2010
  Post Strikes Caused £53m Drop In Online Sales
  Tina Spooner of consultants IMRG, the e-retail industry body, added: "Whilst the index returned to double-digit growth in October, the decline in e-retail sales values and volumes during the second half of the month shows that consumer... ...more
• 1 March 2010
  Online Spending On The Increase
  Also of note the IMRG Capgemini e-Retail Sales Index has predicted internet shopping to continue to grow in 2010 after reporting an increase in online sales growth over Christmas.Online retail sales rose by 17% year-on-year in December to... ...more
• February 2010
• Press Releases - IMRG
• 22 February 2010
  IMRG/Capgemini Sales Index: Press Release: Online Shopping Growth Reaches Record Low in January
  - Lowest ever annual growth of 5% - Consumers spent £4.3 billion online in January - Sales fell by 22% compared to December 2009 - Sales from multichannel retailers fell faster than from online only 22nd February 2010: The IMRG Capgemini... ...more
• 9 February 2010
  IMRG Press Release: Consumer Delivery Survey 2010
  This is to introduce the IMRG Consumer Delivery Survey for 2010. The purpose of the survey is to ask online shoppers how they feel about the delivery services provided to them and understand their needs and expectations. We ask what would... ...more
• 8 February 2010
  IMRG Press Release: Members’ Meeting 4th February 2010 – Executive Summary
  IMRG’s first Members’ Meeting of 2010 – which is also our 20th anniversary year – focused on many happy returns of a different kind. Themes included how to offer consumers a truly seamless cross-channel experience and... ...more
• 3 February 2010
  Consumers set to cut their holiday spend by as much as 50% this year
  The latest e-Customer Service Index (eCSI) survey conducted by IMRG and eDigitalResearch reveals that one in four people are looking to spend less on their holidays by as much as 50% this year. Also according to the survey, 48% of people are... ...more
• Press Releases - Members
• 25 February 2010
  GSI Commerce and the NFL Extend E-Commerce Partnership With New Multiyear Agreement
  GSI Commerce Inc. (Nasdaq: GSIC), the leading provider of e-commerce and interactive marketing solutions, and the National Football League (NFL) today announced they have signed a new... ...more
• 24 February 2010
  VeriSign Introduces VeriSign Trust™ Seal, Allowing More Web Sites to Benefit from World’s No. 1 Online Trust Mark
  VeriSign, Inc. (NASDAQ: VRSN), the trusted provider of Internet infrastructure for the networked world, today debuted the VeriSign Trust™ Seal, an extension of the world’s most recognised online trust mark, to... ...more
• 23 February 2010
  Ukash Adds More Partners For Further Expansion In Russia And The Ukraine
  Ukash, the world’s largest prepaid cash-issuing estate, has announced the continued expansion of its issuing network in Russia and the Ukraine following strategic partnerships with three leading e-wallet providers,... ...more
• 22 February 2010
  YourAmigo’s Artificial Intelligence Boosts Online Revenue 5%-25%
  The world leader in organic search marketing services, YourAmigo, has been able to consistently provide 5%-25% extra revenue to clients over the lifetime of organic search campaigns, the company found after reviewing three years of... ...more
• 19 February 2010
  NetElixir unveils Twitter analytics capability on its search engine marketing platform LXRRetail
  NetElixir, Inc., recently announced the launch of its Twitter buzz analytics technology, which has the ability to monitor tweets, extract keywords, and integrate the words and phrases into Search Engine Marketing... ...more
• 19 February 2010
  Word Of Mouth Ushers In Online Customer Renaissance
  Past Times, t, has seen a 16% per cent uplift in its online turnover following the introduction of behavioural merchandising. The retailer has announced the successful addition of the Venda Behavioural Merchandising™ module... ...more
• 18 February 2010
  Ukash Launch In Norway As Scandinavian Growth Continues
  Ukash, the world’s largest prepaid cash-issuing estate, is now available at more than 600 physical locations across Norway after the alternative payment provider signed a deal to partner with Convenient Card AB,... ...more
• 18 February 2010
  B&Q And John Lewis Lead High Street Retailers In Website Accessibility
  B&Q and John Lewis offer their customers the best levels of website accessibility out of the top UK high street retailers, but Marks & Spencer's new website languishes in 12th place despite topping the table in usability,... ...more
• 17 February 2010
  NEOVIA Financial - Notice of Results: Full Year Results Announcement Date Confirmed for Wednesday 17 March 2010
  NEOVIA Financial Plc (LSE: NEO), the independent global online payments business, will be announcing its results for the full year ended 31 December 2009 on Wednesday 17 March 2010. There will be a... ...more
• 17 February 2010
  Hermes Secures Largest Ever UK Home Delivery Contract with Next
  Hermes has secured a new 8-year contract with Next in the biggest ever home delivery deal within the UK. Under the new agreement, Hermes will continue to handle the delivery requirements for Next Directory which has turnover of over £800... ...more
• 17 February 2010
  Unicredit Banca Drives Online Conversions With Autonomy Optimost
  Autonomy Corporation plc (LSE: AU. or AU.L), a global leader in infrastructure software for the enterprise, today announced that the Italian Retail Division of Unicredit Group, which boasts... ...more
• 12 February 2010
  Suttons Sows The Seed For Further Online Growth
  Introduces behavioral merchandising solution to cultivate e-commerce channel Suttons is working with Avail Intelligence to maximise conversion rates and increase average basket value on its website, www.suttons.co.uk. The seed, plant and... ...more
• 12 February 2010
  Mobile Site Search and Increased Use of Video Are among Key Site Search Trends in Coming Year, Says SLI Systems
  Website technologies, like site search, made great strides in 2009 in providing users with a richer, more engaging and user-friendly experience—a trend that the experts at SLI Systems believe will continue in... ...more
• 10 February 2010
  NEOVIA Further Strengthens Its Position In Online Video Gaming Market With Four Wins Including Travian Games
  NEOVIA Financial Plc (LSE: NEO), the independent global online payments business, has further strengthened its position in the Online Video Gaming market with the announcement, at the start of the Casual Connect... ...more
• 9 February 2010
  Experian Launches Hitwise Internet Measurement Service For France
  Experian, the global information services company, has further expanded its Marketing Services portfolio in Europe with the launch of Experian Hitwise in France. Experian's Internet measurement service will help... ...more
• 9 February 2010
  Orvis Creates Voice Of Customer Team With Bazaarvoice
  The Orvis Company has launched Bazaarvoice’s social commerce platform, including Ratings & Reviews, Ask & Answer, and Stories on www.orvis.com. The outdoor equipment and clothing retailer is using the proven and innovative... ...more
• 8 February 2010
  New Deal Gives Ukash Largest Availability Of e-Vouchers In France
  Following the announcement last week that Ukash, the world’s fastest-expanding prepaid-cash issuing estate, became available directly to consumers in France for the first time, the company has announced it is the... ...more
• 4 February 2010
  WhiteCloud Digital Solutions Signs Steak To Affiliate Technology White Label
  WhiteCloud Digital Solutions Ltd (WCDS) has signed Steak as their first commercial partner to use their WhiteCloud affiliate management interface. Steak will be using the serving, tracking, and reporting platform to manage affiliate campaigns... ...more
• 3 February 2010
  Dot.com First From Halfords
  Salmon, specialists in delivering eCommerce solutions today announced the successful implementation of "Free Delivery To Store" functionality on Halfords.com. This innovative new service means customers can... ...more
• 3 February 2010
  DPD Becomes First Courier To Provide One Hour Home Delivery Slot
  Hundreds of thousands of Brits can now look forward to a better home shopping experience thanks to DPD, who’ve become the first parcels company to provide customers with a one hour window for their home deliveries.... ...more
• 3 February 2010
  Norgren Express catalogue and web stores benefit from consistent approach to product data in Europe and US from hybris
  hybris, a leading multichannel commerce and communication software vendor, today announced that Norgren, a global provider of fluid and pneumatic motion technologies, has extended its use of the hybris Product... ...more
• 2 February 2010
  Realex Payments Sees The Value Of UK Online Payments Processed Double Over Last 12 Months
  The UK’s fastest growing payment service provider continues to see impressive growth figures January 2010 has proven to be a record month for Realex Payments, with transaction values processed for our UK clients increasing by 112% to £300m,... ...more
• 2 February 2010
  Met Office selects Webcredible For Usability Testing
  Webcredible, the user experience consultancy, today announced its appointment by the Met Office for a usability testing project on its website. The project will focus on the new interactive weather mapping system, assessing... ...more
• In the Press
• 22 February 2010
  Online Shopping Sees Lowest Yearly Growth For 2009
  Tina Spooner, director of information at IMRG said: "Less retail discounting due to well-planned stock levels and the increase in VAT equally appear to have had an impact on the online retail sector during January." For the full article in... ...more
• 18 February 2010
  Do Most Internet Marketing Sites Succeed Or Fail?
  IMRG Managing Director Jo Evans said the online sales surge was surprising. “This data is sound. It reveals the extent to which the retail sector is being transformed by frictionless e-commerce,” she said. “Major brands are bringing on-stream... ...more
• 15 February 2010
  IMRG and eDigitalResearch: Consumers Set to Cut Their Holiday Spend by as much as 50% this Year
  David Smith, Director of Operations at IMRG explains: “This marks a shift in consumer purchasing behaviour as more people are swayed by better holiday deals online and are less likely to plan so far in advance. With retailers announcing bumper... ...more
• 15 February 2010
  Christmas Comes Early For Online Shoppers
  ”Christmas can be an expensive time of the year, and this year it will feel particularly so for many who are being squeezed in the economic slow turn”, says James Roper, CEO at IMRG. “Therefore, it is great to see high levels of awareness... ...more
• 10 February 2010
  Brits Turn To Internet For Holiday Bargains
  "This marks a shift in consumer purchasing behavior as more people are swayed by better holiday deals online and are less likely to plan so far in advance," David Smith, Director of Operations at IMRG. "With retailers... ...more
• 8 February 2010
  UK Retail Sales Rise 0.3% In December
  "2010 looks set to produce another year of strong results for e-retail, with demand expected to remain high as consumers habitually look online for best buys," said James Roper, chief executive of IMRG. For the Full article... ...more
• 5 February 2010
  People 'Want Specific Times For Parcel Deliveries'
  David Smith, director of operations at the Interactive Media in Retail Group (IMRG), stated that while members of the public are generally happy with Post Office alternatives, there are steps firms can take to improve their services. He said... ...more
• 5 February 2010
  DPD Offers One Hour Home Delivery Time Slots
  “Our own research shows that 62% of online shoppers have experienced a failed delivery due to nobody being at home and a further 38% are put off purchasing because delivery times are too vague,” added David Smith, director of operations at... ...more
• 4 February 2010
  Internet Will 'Continue To Influence Retail'
  By 2020, it is thought that '90 per cent of retailing is going to be influenced by' the internet, according to David Smith, director of operations at the Interactive Media in Retail Group (IMRG). He added: 'There are a number of key drivers.... ...more
• 4 February 2010
  SMEs Turn To Alternative Parcel Delivery Firms
  David Smith, director of operations at the Interactive Media in Retail Group (IMRG), stated that customer service was online retailers' primary concern and the uncertainty over the Royal Mail's parcel delivery services saw many use other... ...more
• 3 February 2010
  Brits ‘To Slash Holiday Budgets In 2010'
  David Smith, Director of Operations at IMRG, said: “This marks a shift in consumer purchasing behaviour as more people are swayed by better holiday deals online and are less likely to plan so far in advance. “With retailers... ...more
• 3 February 2010
  Online Retail Growth 'Driven By Several Factors'
  In comments which may interest companies in Lancashire planning to sell goods online, David Smith, director of operations at IMRG, said the popularity of e-commerce could be linked to consumers having access to credit cards. He added that the... ...more
• 2 February 2010
  Online Retail To Boom By 2020, Expert Predicts
  David Smith, director of operations for the interactive media in retail group at IMRG, predicted that e-commerce will experience rapid growth in areas such as retail, travel and ticketing. "The more important thing is that by 2020 we are... ...more
• January 2010
• Press Releases - IMRG
• 22 January 2010
  IMRG/Capgemini Sales Index: Press Release: 2009 Ends On Record High For Online Retail
  - £5.46 billion spent online in December - Sales up 17% compared to December 2008 - Peak week for Christmas shopping delayed - Online retail market bucked economic trends - grew by 14% in 2009 - IMRG and Capgemini predict 13% growth for online... ...more
• 7 January 2010
  IMRG Press Release: Online sales up by a quarter this Christmas as more people surf for bargains
  Online retailers put up an aggressive fight against the recession over the Christmas period according to the latest reports. Data provided by Retail Decisions for IMRG (Interactive Media in Retail Group) reveals that Christmas Day sales are up... ...more
• Press Releases - Members
• 29 January 2010
  NETELLER Wins Best Payment System For Affiliates For Third Year at 2010 iGaming Affiliate Awards
  NEOVIA Financial Plc (LSE: NEO), the independent global online payments business, announces that its NETELLER e-wallet has been chosen by the affiliate industry as the Best Payment System for Affiliates for the third... ...more
• 29 January 2010
  iCrossing Newsletter January 2010
  Welcome to our first newsletter of 2010. This year is already shaping up to be an exciting one. I recently spoke at the NMA Live event* on Online Engagement Demysitified. The event was focused around a metric that we think is going to become... ...more
• 28 January 2010
  iForce continues upward growth
  Figures posted by iForce show the specialist outsourced logistics operator has yet again maintained its upward trajectory of year on year growth in both its e-fulfilment and returns processing operations, bucking the pervasive business gloom... ...more
• 27 January 2010
  dgm Kicks Off 2010 With The Launch Of New Tracking Technology, SEOTrak
  dgm has started the new year with the release of another unique product to its portfolio of industry leading tracking solutions. SEOTrak allows advertisers to enjoy SEO value from their affiliate marketing activity.... ...more
• 27 January 2010
  ChannelAdvisor Announces Record Fourth-Quarter Volume, Record Profitability, Plans to Accelerate Hiring and Growth in 2010
  ChannelAdvisor customers see Amazon sales nearly double during the holiday season Research Triangle Park, NC – January 20, 2010 – ChannelAdvisor, a solution provider that enables online retailers to improve efficiency and increase revenue,... ...more
• 27 January 2010
  BSkyB Offers NEOVIA's NETELLER e-Wallet To 150,000 Gaming Customers
  NEOVIA Financial Plc (LSE: NEO), the independent global online payments business, announces the launch of its NETELLER e-wallet payment services to BSkyB’s Sky Betting and Gaming customers on their portfolio of... ...more
• 27 January 2010
  Laithwaites Wine Launches New Website With Ratings And Reviews To Enrich Customer Experience
  Laithwaites Wine, the UK’s largest independent wine merchant is re-launching its website, and will be incorporating ratings and reviews to enrich the customer experience – offering peer to peer recommendations of over 1,300 products.... ...more
• 27 January 2010
  Bazaarvoice Hires Country Heads To Accelerate Global Growth
  Bazaarvoice, pioneers in hosted social commerce applications, has made a number of key appointments to drive its worldwide expansion plans. Bazaarvoice has just opened offices in Germany, Benelux, and... ...more
• 26 January 2010
  Online Fraud #1 Threat to UK Merchants
  UK merchants say online fraud is the greatest threat they face, according to the Sixth Annual UK Online Fraud Report, an independent survey undertaken by CyberSource Ltd, the UK-based CyberSource (NASDAQ: CYBS)... ...more
• 26 January 2010
  NEOVIA Announces Significant Online Gaming Merchant Wins At IGE 2010 In London
  NEOVIA Financial Plc (LSE: NEO), the independent global online payments business, is pleased to announce today, at the start of The International Gaming Expo (IGE), that its NETELLER e-wallet has been chosen by... ...more
• 26 January 2010
  AVG Technologies Partners With GlobalCollect
  AVG Technologies, developers of the popular free anti-virus software AVG, have partnered with GlobalCollect to facilitate electronic payments in the 167 countries where AVG software is... ...more
• 26 January 2010
  CEVA Case Study Final
  CEVA Logistics is recognised by its customers for superior supply chain management processes that make their business flow. CEVA employs more than 50,000 people worldwide in more than 1,000 locations, in over 100 countries. For fiscal year... ...more
• 25 January 2010
  comScore Reports Global Search Market Growth of 46 Percent in 2009
  comScore, Inc. (NASDAQ: SCOR), a leader in measuring the digital world, today released a study on growth in the global search market in 2009. The study revealed that the U.S. remains the largest search market... ...more
• 22 January 2010
  192business Add Canadian Data To Their Global Identity Verification Offering
  Today 192business, the market leaders in identity verification, announce a further expansion to their global identity verification offering with the inclusion of Canadian credit reference data. This follows on from 192business’ recent... ...more
• 22 January 2010
  TelecityGroup Helps Toys“R”Us Re-Launch e-Commerce Site
  Toys”R”Us has re-launched its ecommerce site to support the growing popularity of online shopping, and enhance the customer experience by adding interactive content. To ensure the constant availability of the site and the security of online... ...more
• 22 January 2010
  Case study: eSpares And Business Continuity
  From Computing magazine: The importance of uptime is not lost on Jason Duffett. As systems director for fast-growing online business eSpares, he knows that without its online shop window, the business grinds to a halt. “If the site is down,... ...more
• 22 January 2010
  Axida Awarded Microsoft Gold Partner Status For 7 Consecutive Years
  Axida has retained its Microsoft Gold Partner status for 7 consecutive years. Axida have gained Microsoft competencies in Data Management Solutions, ISV/Software Solutions and Custom Development Solutions. In order to retain the Gold Partner... ...more
• 22 January 2010
  TelecityGroup Supports Fastest Growing UK Website, With 2,500% Increase In Hits
  Walkers Crisps, part of PepsiCo UK & Ireland, has chosen TelecityGroup to provide hosting and connectivity for its website, supporting two of the most successful online marketing campaigns of 2008. In July 2008 Walkers launched... ...more
• 21 January 2010
  RouteTrader Call On Ukash To Allow Customers To Buy Minutes Online Using Cash As VoIP Market Continues To Grow
  Ukash, the world’s fastest expanding prepaid-cash issuing estate, has signed a deal with RouteTrader, to enable anybody with cash to access one of the world’s most successful voice trading websites. RouteTrader is... ...more
• 21 January 2010
  MetaPack Release White Paper To Support Snow Valley Delivery Report
  MetaPack, this year’s sponsor of the Snow Valley Report on Online Retail Delivery, have released a supporting white paper. The white paper explores the results of the report with a more discursive reasoning than the quantitative results allow... ...more
• 20 January 2010
  Ukash expansion continues as online issuing is extended to Greece and Hungary
  London 20 January 2010: Ukash, the world’s largest prepaid-cash issuing estate, has started the new decade as it finished the last by continuing its international expansion with the announcement that its online issuing is now available to... ...more
• 20 January 2010
  eBay Brings Travel to its Customers
  Strategic partnership with Octopus Travel is first step in expansion of eBay’s Travel category eBay Advertising today announces it will expand its Travel category to deliver increased value and selection to eBay’s 17 million users, across a... ...more
• 20 January 2010
  Ebuyer Gives Away £130 e-Book Reader In Poetry Competition
  Ebuyer.com, the leading online electronics retailer is giving away an e-book reader worth £130 as part of its weekend promotion, which takes place Saturday 23 and Sunday 24 January 2010. Ebuyer is celebrating... ...more
• 20 January 2010
  News And Media Company Websites Are Easiest To Use Of Any Sector
  News and media company websites are the easiest to use websites, followed by travel sites and utility websites, according to new findings released today. Local authority and government websites are identified as the most... ...more
• 20 January 2010
  UK Internet Visits To Skiing And Snowboarding Websites Up 18.5% Year On Year
  Experian Hitwise, the leading online competitive intelligence service, today reveals that the recent heavy snow and cold weather has led to an increase in traffic to skiing and snowboarding websites. For the week... ...more
• 19 January 2010
  GlobalCollect Expands Worldwide Presence by Opening Latin American Office in Buenos Aires
  GlobalCollect, the world’s premier payment service provider of local e-payments, has opened a fourth regional office to service the Latin American market Amsterdam, The Netherlands – January 19, 2010 -- Next to its European headquarters... ...more
• 19 January 2010
  Debenhams signs new £113 million logistics contract with DHL
  DHL Supply Chain has signed a new contract worth £113.2 million with Debenhams, extending its 12-year partnership with the famous department store until 2012. The three-year agreement sees DHL's specialist fashion unit continue to develop and... ...more
• 15 January 2010
  Wave Of Website Closures Highlights Unscrupulous eCommerce
  As Christmas shoppers do their utmost to save money by purchasing gifts online, the Metropolitan Police have issued a warning to consumers to watch out for fraudulent websites. This follows a massive... ...more
• 15 January 2010
  January Sales Ahead In Most Competitive Year Yet
  As Christmas 2009 ends, there is increasing anticipation for 2010’s January sales period. Customarily, retailers slash their prices after the Christmas hype is over, hoping to sell all of their... ...more
• 15 January 2010
  Bazaarvoice Hires Country Heads To Accelerate Global Growth
  Bazaarvoice, pioneers in hosted social commerce applications, has made a number of key appointments to drive its worldwide expansion plans. Bazaarvoice has just opened offices in Germany, Benelux, and Australia following... ...more
• 14 January 2010
  Free SEO Review Available for UK Businesses from Indium Web Management
  Indium Web Management Are Offering A Free SEO Review Offering Insight Into Current SEO Performance And Opportunities To Build On Successes. Search marketing is an increasingly competitive area of online marketing, with a high degree of... ...more
• 13 January 2010
  Karl Wills Joins MetaPack
  Karl Wills has recently rejoined the management team at MetaPack as Managing Director. Since leaving MetaPack in 2000 where he held position as the European Solutions Director, he worked for Mind CTI successfully managing the company... ...more
• 13 January 2010
  2.5% VAT Increase Set To Have Knock-On Effect In Retail
  From today, VAT will return to its pre-recession level of 17.5%. Consumers will be 2.5% worse off than they were before Christmas. Almost all products consumers buy are subject to Value Added... ...more
• 13 January 2010
  Cyber Monday 2009 Figures Up On Last Year
  In a display of confidence against the recession, consumers have spent more online on Cyber Monday than they did on the same day last year. Cyber Monday is a term used to describe the first Monday of the... ...more
• 13 January 2010
  Ukash Now Available Directly To Consumers In France For The First Time With la SAF
  Ukash, the world’s fastest-expanding prepaid-cash issuing estate, continues its international expansion in 2010 with the announcement that the company’s e-cash vouchers are now available directly nationwide to consumers... ...more
• 13 January 2010
  UK Online Shopping Habits Reveal Savvy Consumers
  Research from 2009 demonstrates that online shopping has grown again this year, whilst consumers buy more online whilst looking to pay less. Growth in itself has been phenomenal, with online spending... ...more
• 12 January 2010
  Number Of Internet Users Now Banking Online Exceeds 50% For The First Time Ever
  Number of internet users now banking online exceeds 50% for the first time ever With the continuing increase in the popularity of banking ‘remotely’ - either online or over the phone - Financial Fraud Action UK has published an updated... ...more
• 12 January 2010
  Home Improvement Spending Hit By Recession
  Spending on furniture and DIY products has taken a tumble in 2009. Since the recession hit, UK consumers have prioritised the products they need to buy and made sacrifices when it comes to home improvements.... ...more
• 11 January 2010
  QuickCreditScore.co.uk Recommends Financial Check-Up
  QuickCreditScore.co.uk, the membership programme offering access to Callcredit credit reports, has reminded its members and other consumers to check their credit reports this January. As the housing... ...more
• 11 January 2010
  All About High Street Max
  High Street Max is a discount rewards membership programme with a difference. Set up in November 2009, it is a case of max by name, max by nature; everything about membership is big. Whilst you can save more with... ...more
• 6 January 2010
  Webcredible Chosen By JD Sports For Usability Testing
  Webcredible, the user experience consultancy, today announced its appointment by JD Sports for a usability testing project on its website. The project is designed to identify immediate updates that can be made to the website... ...more
• 5 January 2010
  GlobalCollect Joins PCI Security Standards Council as Newest Participating Organization
  GlobalCollect, the world’s premier payment service provider of local e-payments, to participate in key standards setting body protecting payment cardholder data ...more
• 5 January 2010
  2009 On-line Retail Sales Finished an estimated 21% up from 2008
  Consumers like shopping online on Mondays LONDON, January 5th, 2010 - Retail Decisions (ReD), a world leader in card fraud prevention, payment processing and card issuing reports 2009 online retail sales were at an estimated £49.8 billion,... ...more
• 4 January 2010
  Christmas Deliveries Up by Over 25 % for Hermes
  Despite the economic gloom over the last twelve months, home delivery specialist Hermes has seen a dramatic increase in deliveries over the peak Christmas period compared to the previous year. As a result, Hermes’ overall volume was up by 26.2... ...more
• 4 January 2010
  Actinic Survey of Ecommerce Christmas Sales Shows 2009 Ended on a High Note -Orders up by over 50% on 2008
  West Byfleet, Surrey -- 4 January 2010 -- A survey conducted by ecommerce specialist Actinic (www.actinic.co.uk) has backed up positive predictions for prosperous online Christmas trading for 2009. In Actinic’s seventh annual Christmas poll... ...more
• In the Press
• 29 January 2010
  UK retail sales rise 0.3% in December
  UK retail sales rise 0.3% in December "2010 looks set to produce another year of strong results for e-retail, with demand expected to remain high as consumers habitually look online for best buys," said James Roper, chief executive of... ...more
• 26 January 2010
  Online Retail Explodes Over Christmas
  "It appears that this Christmas we saw internet activity becoming part of most people’s routine, whether e-mailing friends, catching up on social network sites or surfing for bargains,” IMRG’s director of operations David Smith stated.... ...more
• 26 January 2010
  Bumper Christmas For eCommmerce
  "The latest index figures prove yet again that online shopping thrives on adversity. The sector managed to deliver strong double-digit growth in 2009, despite the economy being in recession, aggressive high street competition, extreme weather... ...more
• 25 January 2010
  Christmas Shopping Spree Helps e-Retailers End 2009 On Record High
  Christmas Shopping Spree Helps e-Retailers End 2009 On Record High James Roper, chief executive of IMRG, said: “The latest Index figures prove yet again that online shopping thrives on adversity. The sector managed to deliver strong... ...more
• 21 January 2010
  Web Optimisation Triumphs: UK Retail Sales Strong Over Christmas
  "It appears that this Christmas we saw internet activity becoming part of most people's routine," commented David Smith, director of operations at IMRG. "Online retailers were able to benefit from this changing consumer behaviour by... ...more
• 20 January 2010
  eKomi announces launch of its services in the UK market.
  David Smith, Director of Operations at IMRG (Interactive Media in Retail Group) the industry body for global e-retail, said; “With the growth of the online retail marketplace it is now essential for retailers to communicate directly with their... ...more
• 18 January 2010
  Thousands Of Shopping Websites 'Could Be Breaking Law'
  Andrew McClelland of the IMRG says it is probably "a fair assumption" that at least 1,000 sites may be breaking the law, though not IMRG members, he added. He believes that few sites will be breaking the law knowingly.... ...more
• 13 January 2010
  'Fewer Shoppers' Braving The Snow
  IMRG, which represents online retailers, said it had not seen a significant uplift in traffic to its members' websites during the current cold spell. Its director of operations David Smith told the BBC News website he thought... ...more
• 7 January 2010
  Online Christmas Sales Up 29%
  David Smith, Director of Operations at IMRG said: 'It appears that this Christmas we saw internet activity becoming part of most people's routine, whether e-mailing friends, catching up on social network sites or surfing for bargains. Online... ...more
• 4 January 2010
  Christmas and Boxing Day Shoppers Defy British Recession
  David Smith, director at IMRG, described what happens. He said: "A lot of purchases are for downloads be it films or computer games. If you have received a games console or computer for Christmas one of the first things you want to do is... ...more
• 4 January 2010
  Online Shoppers Hold Out For Price Cuts
  Tina Spooner, Director of Information at IMRG said: “It is encouraging to see continued growth in the e-retail market which is clearly an indication of consumers’ confidence in the online channel. We would expect this positive growth in... ...more