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23 July 2010

OFT Launches e-Consumer Protection Strategy Consultation – IMRG Response

In the July 2009 Consumer White Paper, the Government asked the OFT to develop a longer term national strategy for consumer protection and enforcement on the internet. The strategy will enable the OFT, local authority Trading Standards Services and other agencies to work together more effectively to promote the safe and vibrant operation of internet markets.


The OFT are launching a consultation on the strategy, which seeks to build on the success of the UK digital economy, improving confidence, increasing capability and strengthening the effectiveness of enforcement. From now until 13 October, they are asking for views on a range of proposals and actions that centre around three key areas:

• empowering consumers
• promoting business compliance
• enforcement

The consultation and details of how to respond are available on the OFT’s website www.oft.gov.uk/eprotection. For additional information please contact OFT’s econsumer protection team: eprotection@oft.gsi.gov.uk. The aim is to publish the final strategy by the end of 2010.

IMRG will be coordinating a formal response to the consultation and are holding a joint meeting with the OFT on Thursday 16th September to discuss this consultation. IMRG members are invited to join us for this meeting and an invite will be sent out over the coming weeks with more details.