Date: 19 May 2010 9.30 Start : 12.30 Finish

Customer Retention and Loyalty Workshop

Location: Central London

Speakers: Chapter Eight, Criteo, Touchpoint Communications, Webtrends, WMPS

{{{Want To Keep Them Keen? Then Don’t Treat Them Mean}}} Just as e-retailers are increasingly embracing a multi-channel approach to their businesses, they also need to adopt a similar marketing strategy to earn a customer’s undying loyalty....