The IMRG Capgemini Index tracks 'online sales', which we define as 'transactions completed fully, including payment, via interactive channels' from any location, including in-store. These sales are predominantly internet-based today, but the Index remains ready to record e-retail sales conducted via whatever interactive channels the market may embrace in the future.

Participation in the IMRG Capgemini Index is available to reputable e-retailers of all sizes. For further details, or to participate in the survey, please contact market@imrg.org.

• 20 August 2010
  IMRG/Cagemini Sales Index: August 2010
  The IMRG Capgemini Index rose by 14% in July, resulting in an Index figure of 6504.This is the highest monthly growth in July since 2007 and is in contrast to the decline seen in the index of -3% last month. This resulted in UK online shoppers spending an estimated £5 billion in last month, the most in any month this year, and compares to an estimated £4.2 billion spent online in the same month last year. Overall online retail has shown a marked turning point since the lows of the last two years with consistently high growth levels throughout the first half of 2010. Download as PDF
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• 19 July 2010
  IMRG/Cagemini Sales Index: July 2010
  The IMRG Capgemini Index grew 20% year-on-year in June, resulting in an Index figure of 5713. This is the highest annual growth in the Index for almost 2 years for the second consecutive month. UK online shoppers spent an estimated £4.4 billion during June; this compares to an estimated £3.7 billion spent online in the same month last year. Download as PDF
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• 18 June 2010
  IMRG/Cagemini Sales Index: June 2010
  The UK e-retail sector grew at its highest rate in two years during May, with sales up 22% compared to the same month last year. The IMRG Capgemini Index reached 5887, up 3% from the previous month, with gross e-retail sales estimated to be worth £4.5 billion. This compares to an estimated £3.7 billion spend online in May 2009, when the Index recorded a yearly growth of just 8%. Download as PDF
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• 27 May 2010
  IMRG/Capgemini eRetail Sales Index - Special 10th Anniversary Report
  The IMRG Capgemini e-Retail Sales Index has grown over 5,700% since it launched in 2000 and over £250 billion has been spent online by UK shoppers in the past decade. This special 10th Anniversary Index Report features milestones in ecommerce over the past decade, together with IMRG's 10-year forecast for the e-retail sector and also retailers' views on how the sector has developed since 2000. This £500 report is available FREE to IMRG Members for details regarding joining click the link off the homepage. Download as PDF
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• 20 May 2010
  IMRG/Cagemini Sales Index: May 2010
  The Index reached 5695 in April, an increase of 13% compared to April 2009, but down 3% from the previous month. A month-on-month decline is typical during the month of April when Mother’s Day falls in mid-late March, meaning there is generally a spike in e-retail sales during March as a result of Mother’s Day. Download as PDF
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• 21 April 2010
  IMRG/Cagemini Sales Index: April 2010
  The IMRG Capgemini Index reached 5872 during March, an increase of 11% compared to February and up 15% from March 2009. All sectors, with the exception of gifts and home & garden, showed a positive yearly growth. Download as PDF
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• 22 March 2010
  IMRG/Capgemini Sales Index: March 2010
  The IMRG Capgemini Index was back to double-digit growth during February, following the lowest-ever recorded annual growth in January. UK e-retail sales grew 13% year-on-year with the Index reaching 5308, down 4% from the previous month. UK consumers spent an estimated £4.1 billion online during February, compared to £3.6 billion in February 2009. Download as PDF
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• 19 February 2010
  IMRG/Capgemini Sales Index: February 2010
  The UK e-retail market saw a higher than average monthly decline in January, falling 22% from December 2009, the IMRG Capgemini Index reveals. Although a month-on-month decline in e-retail sales is typical between the months of December and January, the 22% drop is higher than the average decline of around 15% seen in recent years. Download as PDF
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• 21 January 2010
  IMRG/Capgemini Sales Index: January 2010
  The IMRG Capgemini Index broke the 7000 barrier for the first time in December, reaching an all time high of 7099. The UK e-retail market grew a healthy 17% year-on-year, which is higher than the 14% annual growth recorded in December 2008. Download as PDF
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• 18 December 2009
  IMRG/Capgemini Sales Index: December 2009
  The IMRG Capgemini Index reached an all time high of 6841 in November, an increase of 25% from the previous month and up 11% year-on-year. The monthly growth of 25% is a typical level of growth recorded between October and November, however, the yearly growth of 11% is the lowest rate ever seen for the month of November. Download as PDF
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• 24 November 2009
  IMRG/Capgemini Sales Index: November 2009
  Growth dipped significantly in the last two weeks during the postal strikes. After a strong start, growth fell by 2 per cent and plunged a further 5 per cent in the space of just a week. Despite this, the Index saw both a year on year (11.8 per cent) and month on month growth (8.4 per cent) in e-retail sales. Download as PDF
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• 20 October 2009
  IMRG/Capgemini Sales Index: October 2009
  E-retail growth slows to 7.6%, the lowest ever recorded since the Index launched. UK web shoppers spent an estimated £3.89 billion in September. Q3 growth up 13% year-on-year and year to date the Index has increased 14%. The average online conversion rate in September was 3.5%. Download as PDF
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• 21 September 2009
  IMRG/Capgemini Sales Index: September 2009
  Index grows 16% year-on-year, reaching 4961. E-retail sales down 10% from July, in line with similar trends seen during August in recent years. Average yearly e-retail growth since January is 15%. UK consumers spent an estimated £31 billion online between January and August. Download as PDF
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